Hollywood Pet Resort

Reviews

• LS

  Lindsey Stephens

  Mar 9, 2026
  5.0
  We’ve used this kennel for years, and I can’t say enough good things about the people here. They genuinely care about the animals they look after. When our dachshund Daisy started having seizures and wasn’t responsive, they immediately called in the staff member she loved most. She came in on her day off and sat with Daisy, holding and comforting her until we could get there. Daisy went into sudden kidney failure and we had to say goodbye the next day. They even called afterward to check on her and on us. That level of compassion meant more than I can put into words. Our other dog, Moose, is… a handful. He once jumped the fence during a stay. They called immediately to let us know, even though he had already been found safe, and moved him to a covered kennel. They were completely transparent about it and even joked about his impressive jumping skills. They know Moose by name, and whenever I call they know exactly who I’m talking about. He screams like he’s being personally victimized when anyone tries to trim his nails, but they patiently work on them little by little during his stays. When he injured his arm right before a vacation, they stepped in without hesitation to handle the wound care so we didn’t have to cancel our trip. Today I showed up almost two hours late for pickup because I completely forgot about the time change from New Mexico and daylight savings. I didn’t even call until 30 minutes after closing. They didn’t make a fuss at all and just reassured us it was fine. The biggest thing - Moose gets excited when we pull into the parking lot. He loves going there. Over the years they’ve always been accommodating, kind, and incredibly attentive. It’s rare to find people who care this much about the animals entrusted to them.
• RD

  Ryan Decker

  Dec 23, 2025
  5.0
  I moved out of Lubbock two years ago, and they just called me, because they noticed that a dog on a lost and found page looked like my dog. If that doesn't show you that they care about your dogs, I don't know what could.
• JS

  Jessica Shults

  Sep 19, 2022
  5.0
  Very professional and friendly staff, they love animals and take very good care of our pets. The groomers on staff do a great job of trimming and bathing before we pick them up! Would recommend them to any one.
• SM

  Sh Mo

  Feb 8, 2020
  5.0
  Great staff and excellent care of our fur babies

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