Petco

4.3
1240 reviews

About

Pet StorePet supply store
Visit your Weslaco Pet Store located at 821 E. Expressway 83 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
821 E Expy 83, Weslaco, TX
78596, United States

Hours

Reviews

4.3
1,222 reviews
5 stars
788
4 stars
228
3 stars
95
2 stars
43
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Roxanne and John for their exceptional service.

Grooming Quality

Grooming services received mixed reviews; while some customers were very satisfied with the care their pets received, others reported issues with the quality of haircuts.

Product Availability

Customers frequently noted issues with product availability, particularly with online orders leading to cancellations due to stock shortages.

Store Cleanliness

The store was generally described as clean, although some reviews mentioned areas for improvement, such as restroom cleanliness.

Management Issues

Several reviews pointed out dissatisfaction with management, citing unprofessional behavior and poor customer service from certain managers.
  • DA
    Debra Atlas
    Nov 2, 2025
    5.0
    Your staff person was extremely helpful. He listened to my questions and concerns and addressed them fully. Job well done!
  • RG
    Ricardo GARZA
    Oct 30, 2025
    5.0
    Very friendly and helpful employees
  • EG
    Emma Gallegos
    Oct 12, 2025
    5.0
    Love this place, Roxanne is always very professional and caring to my mom’s dog. He usually doesn’t like groomers but loves her
  • JV
    Javier Valdez
    Oct 5, 2025
    3.0
    The online/app purchase program works well but the biggest setback is the regular unavailability of products. Items show available at initial purchase then more often than not, end up being cancelled due to not being in stock. Finally, employee engagement is average at best. At times the employees are unavailable and lack a friendly response when engaged.
  • VR
    Victoria Rodriguez
    Sep 21, 2025
    5.0
    If you’re debating on making a grooming appointment go with Celinda she is very attentive and have ALWAYS had the best experience with her and the Petco crew in general they will always put your priorities first and give you the best recommendations for your fur baby! There is really no one else that I trust besides her. Oliver gets happy all the time when he goes for his appointments. 10/10 recommend! We love Celinda and the Petco crew! 🥰🧡💙🐶

Frequently Asked Questions About Petco

Does the Petco Weslaco location have a vet hospital?

No, Petco Weslaco does not have a full-service vet hospital.

Does Petco Weslaco offer vaccinations?

Yes, Petco Weslaco provides vaccinations.