Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Looking for a vet clinic in Watauga that loves seeing your dogs’ tails wag and your cats purr? At Banfield Pet Hospital, our mission is to make petcare services accessible for all our friends and neighbors. Located in the Watauga Pavilion PetSmart just north of the Denton Highway and Starnes Road intersection, our clinic is a short drive from plenty of shops and services.
In addition to routine exams and vaccinations, we can provide parasite control from ticks, fleas, and other pests. Need to freshen up your cat’s breath? We’ll target those purr-ly whites with dental care. We love shaking paws with new pets, so come visit our team today! If your pets are previous patients, let us know how we did!
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.7
128 reviews
5 stars
73
4 stars
15
3 stars
3
2 stars
7
1 star
30
- ELEternal LunaDec 11, 20251.0I’d give 0 if I could I have gone here for five plus years and unltil his previous doctor left we had no issue. I come back for one appointment and they are trying to tell me my cat who is too nervous to use the bathroom at vets and is very anxious and quite when scared, gave them a poop sample. They tried to tell me that my cat had diarrhea which was NEVER mentioned when I picked him up and then proceeded to try to tell me he had tested positive for round worm. I specifically asked them to leave him in his crate as that’s where he feels most comfortable and not to feed him anything. According to the vet and the clinic they collected a sample from the corner of the cage and all this tells me is that they not only are NOT cleaning their cages but not listening to pet owners and the asks of their pets to ensure the pets are comfortables I took my cat elsewhere because they tried to lie to me and he tested negative at an actual vet who sent a collection kit home educated me on what was needed and ensured I knew not to do it myself as I’m pregnant and can’t be near cat litter. The entire situation is miss handled and genuinely needs the ENTIRE staff replaced if this is how they handle the situation. Especially when an owner questions it when they know their pet. Don’t even get me started on trying to cancel the stupid membership and “care plan” they offer just take your money to an actual vet and get them checked their this is basically a pop up shop for pet mistreatment and aggressive handling. There’s so much more my family has experienced in the past few months with them I’m astonished they are still in business.
- PSPaula SeherOct 3, 20255.0Doctor and assistance were super friendly and helpful.
- JBJ BSep 14, 20255.0Love Dr. Burton. She is a very good Vet and explains everything to you in detail about your pets condition and diagnosis.
- PAPeter AlvaradoApr 18, 20231.0Beware ! We got the puppy package and never have been able to see or speak with the vet. The online vet they boast about is also a big joke they can’t see your dogs records and you can gather more information through google. You can only talk to the vet tech. Our dog was having some possible allergy symptoms I wanted to discuss with the vet and I had to relay to the tech she immediately said oh that’s allergies we can give a shot it costs about $60 a month. I said well I don’t know anything about that injection I need to know side effects etc and wanted to speak to the vet, that was not an option. I said no to the shot and then never had any feedback from vet as how to approach it! It was like being in the wizard of oz, is there really a vet back there. Keep in mind this was all discussed right out in the lobby by their check in desk. If you’re looking for a payment plan for vaccines it’s ok but if you’re looking for a vet and ability to discuss issues then DO NOT GO HERE! I was later informed by the office manager we can’t go back due to Covid, when no one was wearing a mask and the vet tech was literally standing next to me talking ! Hmmm
- MBMegan BullardMar 4, 20204.0Been coming here for years, but they are severely understaffed. Please hire more front desk people!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital Watauga located?
Banfield Pet Hospital Watauga is located at 7616 Denton Highway, Suite 532, Watauga, TX 76148, US.
What are the operating hours of Banfield Pet Hospital in Watauga?
Banfield Pet Hospital in Watauga is open daily from 7:30 AM to 6:00 PM. The hospital is closed on major holidays including Thanksgiving (Nov 26-27, 2025), Christmas (Dec 24-25, 2025), and New Year's (Dec 31, 2025 - Jan 1, 2026).
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, they offer urgent care advice and referrals. In emergencies outside hospital hours, customers should contact their local emergency hospital.
What preventive pet health care services are offered by Banfield?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy throughout their lives.
What is an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan covers annual preventive care such as exams, vaccines, diagnostics, nutrition consultations, and dental care. It is not insurance but offers discounts on treatments. Plans automatically renew every 12 months unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital Watauga?
You can schedule an appointment online through their website or use the Banfield app available on Apple App Store and Google Play. The hospital requires appointments for visits.
What types of appointments are available at Banfield Watauga?
Banfield offers in-room appointments where you visit with your pet together, drop-off appointments where you leave your pet and stay reachable by phone, and virtual visits for Optimum Wellness Plan clients that allow care from home.
What nearby places can I visit along with Banfield Pet Hospital in Watauga?
Banfield Pet Hospital is located inside the Watauga Pavilion PetSmart, making it convenient to also visit PetSmart for pet supplies. Nearby you can also find stores such as Bed Bath & Beyond, World Market, and restaurants like Chipotle Mexican Grill and Hokkaido Ramen & Sushi for dining options during your visit.
How can nearby stores like PetSmart and Bed Bath & Beyond complement my visit to Banfield Pet Hospital?
You can conveniently shop for pet supplies at PetSmart while visiting Banfield Pet Hospital, and after your pet’s appointment, explore home goods at Bed Bath & Beyond or enjoy a meal at nearby restaurants such as Chipotle Mexican Grill.
Are there nearby dining and shopping options around Banfield Pet Hospital in Watauga?
Yes, the area around Banfield includes various retail and dining options such as Ross Dress for Less, Five Below, Cold Stone Creamery for ice cream, and several beauty salons and spas. This makes it easy to combine your pet’s veterinary visit with shopping or self-care activities.