Looking for a vet clinic in Watauga that loves seeing your dogs’ tails wag and your cats purr? At Banfield Pet Hospital, our mission is to make petcare services accessible for all our friends and neighbors. Located in the Watauga Pavilion PetSmart just north of the Denton Highway and Starnes Road intersection, our clinic is a short drive from plenty of shops and services.
In addition to routine exams and vaccinations, we can provide parasite control from ticks, fleas, and other pests. Need to freshen up your cat’s breath? We’ll target those purr-ly whites with dental care. We love shaking paws with new pets, so come visit our team today! If your pets are previous patients, let us know how we did!
Dr Burton and all the staff here are absolutely wonderful. They take great care of our dog and we won’t take him anywhere else
EL
Eternal Luna
Dec 11, 2025
1.0
I’d give 0 if I could I have gone here for five plus years and unltil his previous doctor left we had no issue. I come back for one appointment and they are trying to tell me my cat who is too nervous to use the bathroom at vets and is very anxious and quite when scared, gave them a poop sample. They tried to tell me that my cat had diarrhea which was NEVER mentioned when I picked him up and then proceeded to try to tell me he had tested positive for round worm. I specifically asked them to leave him in his crate as that’s where he feels most comfortable and not to feed him anything. According to the vet and the clinic they collected a sample from the corner of the cage and all this tells me is that they not only are NOT cleaning their cages but not listening to pet owners and the asks of their pets to ensure the pets are comfortables I took my cat elsewhere because they tried to lie to me and he tested negative at an actual vet who sent a collection kit home educated me on what was needed and ensured I knew not to do it myself as I’m pregnant and can’t be near cat litter. The entire situation is miss handled and genuinely needs the ENTIRE staff replaced if this is how they handle the situation. Especially when an owner questions it when they know their pet.
Don’t even get me started on trying to cancel the stupid membership and “care plan” they offer just take your money to an actual vet and get them checked their this is basically a pop up shop for pet mistreatment and aggressive handling. There’s so much more my family has experienced in the past few months with them I’m astonished they are still in business.
PS
Paula Seher
Oct 3, 2025
5.0
Doctor and assistance were super friendly and helpful.
JB
J B
Sep 14, 2025
5.0
Love Dr. Burton. She is a very good Vet and explains everything to you in detail about your pets condition and diagnosis.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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