Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tyler provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.5
338 reviews
5 stars
265
4 stars
33
3 stars
6
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for being friendly, compassionate, and attentive to both pets and their owners.
Quality of Care
Many reviews highlighted the thoroughness and professionalism of the veterinarians, with specific mentions of successful diagnoses and treatments.
Wellness Plans
The wellness plans offered were frequently noted as beneficial and cost-effective, providing good value for routine care.
Mixed Experiences
While many customers had positive experiences, some expressed dissatisfaction with the service, particularly regarding communication and care during critical situations.
Pricing Concerns
Several reviews mentioned that the pricing for services and wellness plans was perceived as high compared to other local veterinary options.
- CCChristian CollinsOct 11, 20255.0Really great with my cat Anakin!!!
- JKJessaca KordsmeierSep 29, 20255.0Always great
- SCSteven CoxSep 15, 20251.0I brought our cat in about 3 years ago. Told them I was concerned because she wasn't eating and had started peeing outside the litter box. Their advice was move the litter box somewhere else because she obviously didn't like it there and just find her a different kind of food. I asked if they could run any tests to find out what might be wrong, I was told there was no need because there was nothing wrong. They still charged me a lot for doing nothing. She kept getting worse over the next few weeks a took her to a different vet. They ran tests and found out she had FIV. They put her on medication and iron supplements and said it wasn't curable but this could help her live a normal life. She died 2 weeks later and I wonder if things would have been different if that first vet had actually wanted to do her job. I will never come back and give my business nor will I refer anyone to you. If I could give less than 1 star I would.
- KWKim WhiteheadSep 11, 20252.0Had the pet protection plan. Received 37 text messages reminding me to take my dogs in for their 6 month. Took time off work just to be informed by Vet Assistants that they couldn’t provide anything for the pets because it was too early. Left arm doesn’t know what the right arm is doing. Not worthy of $125/month.
- JSJennifer ShowersSep 10, 20255.0I've been using Banfield Clinic for my fur babies for over 15 years and I have a LOT of dogs. They are always quick to get me in in an emergency and treat my fur babies like family. I love that they are open 7 days a week and you can (most of the time) get same day appointments. I use their Wellness plan on all of my babies and find it to be a great benefit and WELL worth the cost. Especially if you have an accident prone goofball like I do.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Tyler provide?
Banfield offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing services.
Does Banfield Pet Hospital in Tyler provide emergency care services?
No, Banfield does not offer emergency care, but during hospital hours you can call for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What is the Optimum Wellness Plan offered at Banfield?
The Optimum Wellness Plan provides annual preventive care, including exams, vaccines, screenings, nutrition, and dental care. It automatically renews yearly and offers discounts on treatments but is not insurance.
How can I schedule an appointment at Banfield Pet Hospital in Tyler?
You can schedule an appointment online via their website or through the Banfield app available on iOS and Android.
What are the operating hours of Banfield Pet Hospital in Tyler?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays.
Does Banfield Pet Hospital in Tyler offer virtual visits?
Yes, if you have an Optimum Wellness Plan, you can schedule Virtual Visits for remote pet care from home.
What nearby pet-related stores can I visit before or after my appointment at Banfield Pet Hospital?
PetSmart, a pet store and service provider, is nearby and convenient for pet supplies or services before or after your visit.
Are there any nearby parks or recreational areas near Banfield Pet Hospital in Tyler?
Colony Park South in Tyler, Texas is nearby, ideal for a walk or playtime with your pet before or after your appointment.
What are some nearby restaurants where I can dine close to Banfield Pet Hospital?
Nearby restaurants include Wasabi: Sushi Bar & Asian Bistro, Golden Corral Buffet & Grill, Outback Steakhouse, and Olive Garden.
Is Banfield Pet Hospital in Tyler welcoming to all customers and do they require appointments?
Yes, Banfield welcomes LGBTQ customers and requires appointments for visits to ensure quality care.