Brand Certified
Banfield Pet Hospital
4.5(340 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
5610 S Broadway Ave, Tyler, TX
75703, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(903) 534-8974
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tyler provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.5
340 reviews
5 stars
267
4 stars
33
3 stars
6
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, compassion, and thoroughness in caring for their pets.
Professionalism
The staff is frequently described as professional, knowledgeable, and efficient in their services.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding misdiagnoses and dissatisfaction with the wellness plan.
Accessibility
Customers appreciate the convenience of getting appointments, often on short notice, and the clinic's extended hours.
Pricing Concerns
Several reviews mention high costs associated with services and wellness plans, leading to some dissatisfaction.
- APArturo PerdomoFeb 14, 20265.0Here’s a polished and heartfelt review you can post: ⸻ ⭐⭐⭐⭐⭐ I want to sincerely thank Banfield Pet Hospital at 5610 S Broadway Ave, Tyler, TX 75703 for the incredible care they provided on February 9, 2026. Dr. Katherine and her entire staff were absolutely amazing — kind, professional, and truly compassionate. They listened carefully and understood very clearly what was happening with my dear Hannah, my tiny 13-month-old Shiba Inu, who had been experiencing diarrhea symptoms for about three days. Their evaluation, recommendations, and treatment plan worked quickly, and Hannah improved in a very short time. She is now fully recovered and back to her happy, energetic self. Thank you, thank you, thank you from me, Hannah, and our entire family. We are truly grateful for your dedication and care. 🐾❤️
- CRCici RhodesJan 15, 20265.0Extremely calm and caring staff with my nervous big 8 yo dog and my spastic miniature dog.😆 The Wellness Plans save so much money! Only place I will take my 4-legged children.
- DGDebbie GattenbyDec 13, 20255.0Had a wonderful visit for my lab with a rash. The vet was great!! He visited with us and explained everything.
- CCChristian CollinsOct 11, 20255.0Really great with my cat Anakin!!!
- JKJessaca KordsmeierSep 29, 20255.0Always great
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Tyler provide?
Banfield offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing services.
Does Banfield Pet Hospital in Tyler provide emergency care services?
No, Banfield does not offer emergency care, but during hospital hours you can call for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What is the Optimum Wellness Plan offered at Banfield?
The Optimum Wellness Plan provides annual preventive care, including exams, vaccines, screenings, nutrition, and dental care. It automatically renews yearly and offers discounts on treatments but is not insurance.
How can I schedule an appointment at Banfield Pet Hospital in Tyler?
You can schedule an appointment online via their website or through the Banfield app available on iOS and Android.
What are the operating hours of Banfield Pet Hospital in Tyler?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays.
Does Banfield Pet Hospital in Tyler offer virtual visits?
Yes, if you have an Optimum Wellness Plan, you can schedule Virtual Visits for remote pet care from home.
What nearby pet-related stores can I visit before or after my appointment at Banfield Pet Hospital?
PetSmart, a pet store and service provider, is nearby and convenient for pet supplies or services before or after your visit.
Are there any nearby parks or recreational areas near Banfield Pet Hospital in Tyler?
Colony Park South in Tyler, Texas is nearby, ideal for a walk or playtime with your pet before or after your appointment.
What are some nearby restaurants where I can dine close to Banfield Pet Hospital?
Nearby restaurants include Wasabi: Sushi Bar & Asian Bistro, Golden Corral Buffet & Grill, Outback Steakhouse, and Olive Garden.
Is Banfield Pet Hospital in Tyler welcoming to all customers and do they require appointments?
Yes, Banfield welcomes LGBTQ customers and requires appointments for visits to ensure quality care.
Brand Certified Facts from Banfield Pet Hospital
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