Feedback is mixed regarding staff competence, with some praising their care and attentiveness, while others report instances of rudeness and incompetence.
Pricing
Many customers appreciate the reasonable pricing and affordability of services, though some express concerns about being upsold on unnecessary treatments.
Customer Service
Customer service experiences vary widely; some reviews highlight friendly and compassionate interactions, while others describe unprofessional and dismissive behavior.
Care Quality
Overall, many customers feel their pets receive good care, but there are significant complaints about misdiagnoses and inadequate treatment.
Facility Conditions
Several reviews mention cleanliness issues and concerns about the facility's environment, impacting customer satisfaction.
JL
Jessica De León
Feb 12, 2026
1.0
I normally don’t leave negative reviews, but I feel other pet owners should be aware of my experience.
I dropped off my recently adopted puppy for a scheduled neuter at 7:35 AM. My adoption paperwork instructed me to pick him up between 5–6 PM, so I planned to arrive at 5:00.
At 3:20 PM I received a call saying they were running behind on surgeries and my dog had not yet been started. I was then asked to pick him up at 6:00 PM so he would have more time to recover from anesthesia. Based on that I adjusted my time leaving work.
While on my way, GPS showed I would arrive around 6:05–6:07 due to traffic. I received a call stating that if I was not there by 6:07 they would leave, give my dog water, and board him overnight. I explained I was only a few minutes away.
I arrived at 6:05 and the clinic lights were already off, with a small light on in a hallway and 4/5 staff members at the desk area in the dark. I felt rushed through discharge instructions, and I was told to call the next day if I had questions. I was also informed I could not purchase a cone because the register had already been closed something I wish had been communicated when I dropped him off and signed forms.
My main concern is the communication. I followed the time I was given (6:00 PM), yet I was threatened with overnight boarding for being only minutes late after their schedule had already been delayed. A simple explanation of strict closing procedures or pickup deadlines earlier in the day would have prevented this situation entirely.
The veterinarian I’ve seen here previously was kind, but this particular discharge experience was stressful and poorly handled. I hope the clinic improves communication and compassion with pet owners in the future. I will most definitely NOT be going back here.
MM
Mandy
Feb 4, 2026
2.0
This place used to be great I don't know what happened. They are very unkind and are more focused on what they can charge you for vs what your pet really needs. Sad that I'll have to find somewhere else to go.
FB
Finding Collateral Beauty
Dec 17, 2025
5.0
We love Angel’s for so many reasons. At first we tried Angel’s because it was the closest to our home. But we have kept going because they are so amazing with all our pups from our tiny chiweenie puppy to our aging dapper dachshund and my timid border colllie.
They always have quick availability and we haven’t found a vet with better affordability which is truly priceless these days!!
CR
Carla Rhodes
Nov 10, 2025
1.0
Incompetent staff!!!!!!!!!!!!! Don't deserve any stars.
I will never take any of my animals to this location ever again. After charging outrageous fees to diagnosis my very sick cat, they could not give me any more information then I gave them when I brought him in. Supposedly they did blood work but could not determine any causes, after sedating him to do so. $$$ Then prescribed him with antibiotic, steroid and nausea meds and he got worse over night. Almost died. Took him to a different vet hospital and they have given him IV fluids and done proper blood work and he is doing 100% better. Still not at his best but has received the proper care needed. This is not the first time dealing with incompetence and failure at Angels Pet Hospital. All my family members who were using them have now changed to a new vet.
LD
Larry Dawson
Oct 25, 2025
5.0
I had to have my best friend put to rest today. He was the best cat ever. His name is Biggie Smalls and he has part of my soul. Angels Pet Hospital was so delicate and sweet to him and comforting to me.
Frequently Asked Questions About Angel's Pet Hospital
How many years of experience do you have?
60+ years of experience
What year was your business founded?
2004
Do you offer any discounted rates?
Senior and Veteran Discounts Inquire Within
How many years of experience does Angel's Pet Hospital have?
Angel's Pet Hospital has over 60 years of combined experience.
When was Angel's Pet Hospital founded?
The business was founded in 2004.
Does Angel's Pet Hospital offer any discounted rates?
Yes, senior and veteran discounts are available; please inquire within for details.
What are the regular business hours for Angel's Pet Hospital?
Monday, Tuesday, Thursday, and Friday from 7:00 AM to 6:00 PM; Wednesday and Saturday from 8:00 AM to 12:00 PM; Sunday from 4:00 PM to 6:00 PM (boarding drop-off and pickup only).
What types of services does Angel's Pet Hospital provide?
They provide veterinary care, pet boarding, and grooming services.
Which pet food brands are available at Angel's Pet Hospital?
They offer Purina and Hill’s premium pet food brands.
What languages are spoken at Angel's Pet Hospital?
Staff speak both English and Spanish to assist customers.
What payment options does Angel's Pet Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can nearby places like Natalita's 3 Mexican Restaurant enhance my visit to Angel's Pet Hospital?
After your pet's appointment or boarding pick-up, you can enjoy a meal at Natalita's 3 Mexican Restaurant, located nearby, making your visit convenient and pleasant.
Is public transit or other nearby services like AAMCO Transmissions available near Angel's Pet Hospital?
Yes, AAMCO Transmissions and Total Car Care is nearby, which can be helpful if you're getting your vehicle serviced while visiting Angel's Pet Hospital.
What other local businesses near Angel's Pet Hospital might be useful for pet owners?
Nearby is Wick & Coil Vapory, a tobacco and e-cigarette shop, and Master Cleaners, a dry cleaning service, useful for errands during your pet's appointment.
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