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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Sugar Land provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
3.8
143 reviews
5 stars
84
4 stars
18
3 stars
5
2 stars
4
1 star
32
- JGJASMINE GARRETTNov 15, 20254.0Decent service but costly.
- BFBrooke FlaskSep 8, 20255.0superior customer service knowledable, passionate medical staff
- TMTaijae McDowellAug 19, 20251.0They do not care about you or your pet. My dog went in because she had anal gland that burst. They put a cone around her neck after expressing multiple times that she does not like things around her neck. My dog had a panic attack from the cone being around her neck before even walking out of the door. When we got home we noticed it was too tight around her neck , she started hypervenhilating and we almost lost my dog. Had to rush her to the emergency vet clinic. Banfield did not take fault in this at all and refused to even help with a refund after Inpajd 259 there to turn around and pay 1500 at emergnecy vet clinic to ensure my dog woukd still be alive.
- TRTeri RoseJul 5, 20251.0I was given a free check up after my dog was injured in grooming. The dr noted some nonsense on his kneecap that could be a problem in the future. It's not a problem, and my dog wouldn't be scooting or holding his tail to the right If it was his knee. He then decided they didn't express his glands properly. I had no idea they were even doing that. He expressed his anal glands. Offered ointment, I told him what I had, he said it was fine. He offered gapapentine. I asked if he felt he needed it, he said no. I'm assuming he felt his scooting, yelping and pain was anal glands. He had a burn mark on his right testicle, and it's swollen. This appears to be his source of pain as he is trying to self soothe, so I have him collared, until i see snother vet. I came in for a refund since my dog had several areas of burn marks and was injured. I'm not sure what the managers name was, but he was cocky and said the vet stated the injury didn't happen there. And another female said they don't offer refunds. My dog was fine until I left with him. He was yelping and scooting and holding his tail to the right. None of this was there previously. I got my refund, and the vet came out and acted like I refused everything he offered. He said, what i had was fine, and he didn't believe Buddy was in pain, and also babbled about his genetic knee issue. Of course you're going to blame me. I have photos of his burns on his right testicle and images of it being swollen. I've been pretty nice about all of this, until the mgr told me my dog was not welcome to come back. Do you think that was even a consideration? I still had to pay him to express his glands. I never asked the groomer or him to do it. Tomorrow, I see another vet. I will find out my rights and get reimbursement for their harm to my one year old dog. I'm sorry goes a long way. But not here!
- RHRocky HollingsheadSep 7, 20211.0Woke Veternairy pet mill, overcharge to give pets treatment they do not particularly need.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Sugar Land?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM.
Is Banfield Pet Hospital open on major holidays?
No, Banfield Pet Hospital is closed on major holidays including Thanksgiving (November 26-27), Christmas Eve and Day (December 24-25), New Year's Eve and Day (December 31 and January 1).
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours you can call for urgent care advice or referrals to emergency hospitals. Outside of those hours, you should contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can receive 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive health care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in an Optimum Wellness Plan at Banfield Pet Hospital?
The plan includes annual preventive care like head-to-tail exams, vaccines, screening diagnostics, nutrition consultations, and dental care. Wellness plans renew automatically yearly and offer discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments through their website or via the Banfield app, both providing options for in-room, drop-off, or virtual visits if you have an Optimum Wellness Plan.
Which nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby, you can visit PetSmart for pet grooming and services, Dollar Tree for shopping, or enjoy beauty and spa services at Slumber Nail Lounge.
How can nearby PetSmart benefit customers visiting Banfield Pet Hospital?
PetSmart, located near Banfield Pet Hospital, offers pet grooming and additional pet services, making it convenient to handle multiple pet care needs in one trip.
Are there wellness and beauty salons near Banfield Pet Hospital in Sugar Land?
Yes, several beauty and spa salons such as Magic Touch by Ella, Aestheticsbykomal, and Salon 525 Hair Spa are nearby, providing options for personal care before or after your veterinary visit.