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Banfield Pet Hospital

3.8
(146 reviews)

Business Details

16758 SW Freeway, Sugar Land, TX
77479, United States
(281) 491-3900
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Sugar Land provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
16758 SW Freeway, Sugar Land, TX
77479, United States

Hours

Reviews

3.8
146 reviews
5 stars
87
4 stars
18
3 stars
5
2 stars
4
1 star
32
  • JM
    Jen Miller
    Dec 10, 2025
    5.0
    I love the care my fur babies get at Banfield.
  • JG
    JASMINE GARRETT
    Nov 15, 2025
    4.0
    Decent service but costly.
  • BF
    Brooke Flask
    Sep 8, 2025
    5.0
    superior customer service knowledable, passionate medical staff
  • TR
    Teri Rose
    Jul 5, 2025
    1.0
    I was given a free check up after my dog was injured in grooming. The dr noted some nonsense on his kneecap that could be a problem in the future. It's not a problem, and my dog wouldn't be scooting or holding his tail to the right If it was his knee. He then decided they didn't express his glands properly. I had no idea they were even doing that. He expressed his anal glands. Offered ointment, I told him what I had, he said it was fine. He offered gapapentine. I asked if he felt he needed it, he said no. I'm assuming he felt his scooting, yelping and pain was anal glands. He had a burn mark on his right testicle, and it's swollen. This appears to be his source of pain as he is trying to self soothe, so I have him collared, until i see snother vet. I came in for a refund since my dog had several areas of burn marks and was injured. I'm not sure what the managers name was, but he was cocky and said the vet stated the injury didn't happen there. And another female said they don't offer refunds. My dog was fine until I left with him. He was yelping and scooting and holding his tail to the right. None of this was there previously. I got my refund, and the vet came out and acted like I refused everything he offered. He said, what i had was fine, and he didn't believe Buddy was in pain, and also babbled about his genetic knee issue. Of course you're going to blame me. I have photos of his burns on his right testicle and images of it being swollen. I've been pretty nice about all of this, until the mgr told me my dog was not welcome to come back. Do you think that was even a consideration? I still had to pay him to express his glands. I never asked the groomer or him to do it. Tomorrow, I see another vet. I will find out my rights and get reimbursement for their harm to my one year old dog. I'm sorry goes a long way. But not here!
  • JM
    James Moore
    Feb 14, 2020
    5.0
    We love and trust this place!!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

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Certified March 01, 2026Yext Knowledge Graph
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