Ark Veterinary Hospital

4.5
207 reviews

About

VeterinarianAnimal HospitalEmergency Veterinarian ServiceVeterinary Pharmacy
The goal of the Ark Veterinary Hospital is to provide comprehensive veterinary medical and surgical services in both small and large animal medicine, with the emphasis on prevention of disease and education of clients. We commit ourselves to the highest standards of veterinary medicine and sound professionalism. The focus of the hospital is to deliver quality veterinary services and products in a family friendly atmosphere, making pet owners confident in the excellent care their animals will receive. Give us a call today for more information!!

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Ark Veterinary Hospital
5613 S US HIGHWAY 377, STEPHENVILLE, TX
76401, United States

Hours

Reviews

4.5
207 reviews
5 stars
167
4 stars
17
3 stars
4
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Several customers praised the staff for their empathy and kindness during difficult situations, particularly in end-of-life care.

Staff Professionalism

Feedback varied significantly regarding staff professionalism, with some customers reporting rude interactions while others highlighted friendly and helpful service.

Quality of Treatment

Many reviews noted the high quality of medical care provided, especially for specific procedures like ear cropping and emergency treatments.

Communication Issues

Multiple customers expressed frustration with communication, citing disorganization and lack of clarity regarding treatment plans and costs.

Mixed Experiences

Overall, experiences were mixed, with some customers expressing loyalty and satisfaction while others reported serious concerns and negative experiences.
  • JY
    Jennifer Young
    Sep 3, 2025
    1.0
    The staff here may sound friendly at first, but that changed quickly when my pet suddenly passed after surgery. Instead of compassion or accountability, I was blamed and spoken down to as a pet parent. Over the phone, I felt dismissed and disrespected, as if my concerns didn’t matter. Losing a pet is devastating on its own, but being treated with blame and zero responsibility made the experience even more painful. I cannot recommend this clinic to anyone who expects honesty, empathy, and accountability in their pet’s care.
  • LC
    Lillie Couey
    Aug 4, 2025
    5.0
    Took both my dogs for very different reasons and they both had the same great care!
  • CI
    Chance Isham
    Sep 8, 2022
    5.0
    The ladies there were kind, professional, affordable, and responsive. We will be back!
  • MM
    Makayla Metsgar
    Jun 8, 2019
    5.0
    Dr. Karen has always been great to my pets!

Frequently Asked Questions About Ark Veterinary Hospital

What are the main services offered by Ark Veterinary Hospital?

Ark Veterinary Hospital offers comprehensive veterinary medical and surgical services for small and large animals, including diagnostic testing, nutrition counseling, obstetrics, pain management, and specialized care for rabbits and reptiles.

What are the operating hours of Ark Veterinary Hospital?

The hospital is open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays.