Petco

4.3
897 reviews

About

Pet StorePet supply storePetco
Visit your Spring Pet Store located at 21348 Kuykendahl Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
21348 Kuykendahl Rd, Spring, TX
77379, United States

Hours

Reviews

4.3
884 reviews
5 stars
566
4 stars
172
3 stars
56
2 stars
27
1 star
63

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Several customers expressed dissatisfaction with grooming services, citing poor execution and negative experiences with specific groomers.

Customer Service

While many reviews praised the friendly and helpful staff, there were notable complaints about rude service and inconsistent experiences.

Pricing Concerns

Customers frequently mentioned high prices and perceived value issues, with some feeling that the costs did not match the quality of service or products.

Store Cleanliness

The store was generally described as clean and well-organized, although some reviews noted specific areas that appeared neglected.

Product Availability

Customers appreciated the variety of products available, but some reported issues with stock levels and availability of specific items.
  • MP
    Mary Pettigrew
    Jan 3, 2026
    5.0
    SantaPaws wanted to give my big dog Honey, a new bed for Christmas and sent me to find one for her. Walmart's beds were too small, and there wasn't a good selection, but the Spring Petco had an excellent selection after Christmas to choose from with reasonable prices on large dog beds. I was able to verify the price with an avaliable associate instead of dragging it to the front for a price check. Honey loves her new soft interior, gray plush bed and the gray and white outer pattern matches my family room decor. We couldn't be happier!
  • AL
    Anthony Leach
    Jan 2, 2026
    4.0
    Great store but they could definitely add more help. The employees that they have are great at what they do. It's just not enough of them sometimes. But I guess it's the economy. But they are definitely knowledgeable and very helpful and I will guess overworked.
  • JM
    Javier Amaya Marquez
    Dec 26, 2025
    1.0
    I paid $92 for a Toy Poodle grooming service and specifically requested a Teddy Bear cut. What I received was an uneven, poorly finished haircut that shows a clear lack of experience with poodle grooming. The head is unbalanced, the ears are not blended properly, and the body has visible clipper marks. This is not a matter of preference — it is poor execution for a premium-priced service. Very disappointing experience.
  • BM
    Bradley M
    Dec 23, 2025
    3.0
    Service and atmosphere of Petco feels like it declining considerably. Sales, promotions, rewards and discounts feel more like gimmicks now than actual $ savings or reasonably price products.
  • SS
    Sandra Smith-Sims
    Dec 8, 2025
    5.0
    Friendly and clean

Frequently Asked Questions About Petco

Does the Petco Spring Klein location have a vet hospital?

No, Petco Spring Klein does not have a full-service vet hospital.

Does Petco Spring Klein offer vaccinations?

Yes, Petco Spring Klein provides vaccinations.