Petco

4.3
1110 reviews

About

Pet StorePet supply storePetco
Visit your Spring Pet Store located at 19507 I-45 North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
19507 I-45 N, Spring, TX
77388-6069, United States

Hours

Reviews

4.3
1,099 reviews
5 stars
685
4 stars
226
3 stars
85
2 stars
37
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing incomplete work and poor handling of pets.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Customers frequently mentioned high prices and issues with pricing discrepancies, leading to dissatisfaction.

Product Availability

The store is noted for having a good selection of pet supplies, with many customers finding what they needed.
  • SC
    Shannon Mulcahy (Dabitha Catnap)
    Dec 29, 2025
    3.0
    Store arrangement or layout wasn't appealing but it is on the smaller side. I found my item fairly fast. Slight wait for 1 register but 2nd employee quickly came to aid in check outs on the other register. 1st I purchased my product took it outside to size it on my dog but it was too small. so I took it back to exchange it with the larger size but they would only send the return back to my card. I even asked if store credit was an option but they said no. unfortunately the money didn't return right away and still hasn't but I was unable to purchase the larger size item. oh well. it kinda made me late to the vet.
  • JJ
    J.
    Dec 19, 2025
    5.0
    Good service everytime so far. Clean/organized, no waiting in line.
  • LO
    Lisandra Pousada ortega
    Dec 13, 2025
    5.0
    Exelente lugar, limpio y trato del personal agradable 👍
  • LB
    Laura Reddy Bythatagari
    Dec 1, 2025
    5.0
    The fish were so much healthier than other store it was wild. Very vibrant colors and active. You can visibly tell a difference. Ended up getting the cutest baby oranda goldfish
  • CP
    Caren Presley
    Nov 30, 2025
    5.0
    My year old Yorkie needed to have his baby teeth extracted. The surgery went well. I was updated by the doctor as soon as the surgery was over. When I picked him up. The after care was explained to be verbally and I was given written instructions. The meds were already ready and easy to dose. My baby recovered beautifully. They even brush out his mats. I am extremely satisfied with the level of care and customer service I received.

Frequently Asked Questions About Petco

Does the Petco Spring location have a vet hospital?

Yes, Petco Spring has a full-service vet hospital.

Does Petco Spring offer vaccinations?

Yes, Petco Spring provides vaccinations.