Petco

4.3
1093 reviews

About

Pet StorePet supply store
Visit your Spring Pet Store located at 19507 I-45 North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
19507 I-45 N, Spring, TX
77388-6069, United States

Hours

Reviews

4.3
1,082 reviews
5 stars
671
4 stars
225
3 stars
83
2 stars
37
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individual employees who provided excellent service.

Customer Service

While some reviews highlighted great customer service experiences, others noted issues with impatience and unprofessional behavior from certain staff members.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and instances of being charged incorrectly, leading to frustration and reluctance to return.

Grooming Services

Grooming services received mixed feedback, with some customers reporting excellent experiences while others faced issues with service quality and staff attitudes.

Store Cleanliness

The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.
  • KD
    Kathy Doby
    2 days ago
    5.0
    I went in to buy worms or food to feed a found box turtle until I could get it to a reptile rescue the next day. The cashier was helpful and very knowledgeable and gave recommendedations of what I needed, what they had, and what would keep the turtle safe until I got it to where it needed to be.
  • YF
    yesier fernandez
    2 days ago
    5.0
    I took my dog to petco today the cashier was so nice and gave my dog a free treat for being a petco member. I will definitely keep my membership for all the awesome benefits and discounts.
  • CT
    Cindy T
    Nov 13, 2025
    1.0
    Maybe the second time’s not the charm after all. I brought my dog in for her usual bath, but she came back with her nails untrimmed, her back paws still dirty, and she doesn’t even smell like the regular shampoo they use. I’d rather make the drive to Tomball next time — they always do an awesome job with her.
  • YF
    Yvette Fleming
    Nov 5, 2025
    5.0
    Clean store, let's welcomed. Friendly staff. Vet area is just as clean as the store! The staff at the Vet center are very helpful and knowledgeable.
  • RJ
    Robert Jaynes
    Nov 3, 2025
    1.0
    Told me on the phone the cost would be $46, they then charged me $100 when I got there.

Frequently Asked Questions About Petco

Does the Petco Spring location have a vet hospital?

Yes, Petco Spring has a full-service vet hospital.

Does Petco Spring offer vaccinations?

Yes, Petco Spring provides vaccinations.