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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Southlake provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
4.1
141 reviews
5 stars
92
4 stars
16
3 stars
6
2 stars
8
1 star
19
- LLLuz LinaresNov 14, 20251.0The vets are actually really nice but Olivia who works at the front desk is condescending and acts as if it’s a bother when you call, not only has she been rude to me she’s also been rude to my parents. Angel also can be nice but called me a racist, we’ve made complaints and nothing is ever done. Find another pet hospital, very few of the staff is nice, on top of that my dog passed and I call to cancel the plan and I’m being told I owe money which was never disclosed to me at the time of service. I have every receipt and not once was I told I owe money, or received a letter in the mail. Banfield is a scam and I recommend you visit somewhere else.
- DSDmitry SkyyOct 13, 20255.0Crystal is so great! I am very thankful for her patience and level of care.
- BDBill DwyerOct 7, 20253.0Can’t seem to get appointments easily at this one and the person answering the phone acts like she works at the DMV. The last two times now I’ve driven further to the one in NRH. Service is exceptional there!
- TTT TwinsSep 15, 20255.0Banfield is amazing. They such great care of my little guy and I appreciate their reminders for visits under the Wellness Plans.
- TMToni MartinAug 30, 20251.0Lab test shows our dog has a UTI. No Doctors showed up for work today. We’ll have to wait 3 days for needed antibiotics for a sick Dog. Unacceptable!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Southlake?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers as needed.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans® can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What preventive health care services does Banfield Pet Hospital provide?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in Banfield's Optimum Wellness Plan?
The plan includes annual preventive care such as exams, vaccines, screenings, consultations for nutrition and dental care, with automatic yearly renewal unless paid in full.
How can I schedule an appointment at Banfield Pet Hospital Southlake?
Appointments can be scheduled online via Banfield's website or app. Banfield requires appointments for visits to ensure quality care.
What types of appointments are available at Banfield Pet Hospital?
You can choose in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, or virtual visits if enrolled in an Optimum Wellness Plan.
Which nearby pet stores could I visit before or after my appointment at Banfield?
PetSmart, located close to Banfield Pet Hospital, is a convenient store to pick up pet supplies or food before or after your visit.
Are there dining options near Banfield Pet Hospital for a meal during your visit?
Yes, nearby restaurants like Blue Mesa Grill and SPIN! Neapolitan Pizza Southlake offer great dining choices when visiting the area.
What home improvement stores are nearby Banfield Pet Hospital for quick errands?
The Home Depot and Home Services at The Home Depot are close by, making it easy to run home improvement errands along with your pet care visit.