Vetco Total Care Animal Hospital

4.5
295 reviews

About

VeterinarianAnimal HospitalPetco
Visit your San Antonio Vetco Total Care Animal Hospital located at 11398 Bandera Rd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Requires appointmentAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
11398 Bandera Rd, San Antonio, TX
78250, United States

Hours

Reviews

4.5
280 reviews
5 stars
225
4 stars
18
3 stars
5
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, patience, and attentiveness towards both pets and their owners.

Affordable Services

Several reviews highlighted the affordability of services and the value of the Vetco Premier plan, which offers free visits and discounts.

Mixed Staff Experiences

While many staff members received positive feedback, some customers reported negative experiences with specific staff, indicating inconsistency in service quality.

Communication Issues

A few customers expressed dissatisfaction with the clarity of communication regarding treatment plans and costs, leading to confusion and frustration.

Overall Satisfaction

Despite some negative experiences, the majority of reviews reflected a high level of satisfaction with the care provided, with many customers expressing a desire to return.
  • CR
    CARLEY R.
    Oct 29, 2025
    5.0
    Dr. O is just amazing, she always is so kind and patient. Never makes us feel rushed and always is very thoughtful about her words and diagnosis. I really appreciate how much she has done for my pets
  • MA
    Mira Anda
    Oct 20, 2025
    5.0
    Vetco IS where the pets SHOULD go. I was on the verge of tears from mental exhaustion since everything is financially happening at once. My dog got bit in the neck and I was concerned about how much this was actually going to cost me. Not only was the doctor swift with a treatment plan but she's very confident in her abilities and so am I. My dog goes in for minor surgery tomorrow morning and I am very pleased with the level of care and communication that Vetco offers. I joined the vetco premier plan and was immediately happy with the $25 that I spent which allows you to have free vet visits. I also immediately got $25 worth of credit coupons for Vetco or in store at Petco which was pretty cool. On top of that it was quite affordable for everything that is being done and we walked away with medications from the location without having to go pick up a prescription elsewhere which was nice. By the time I was paying I felt so much better as not only do I know that she's in good hands but so is my wallet! Thank you guys you are amazing the way that you deal with pets and your clients is better than All the places I have been. Part of me didn't want to write this review because I figured once you knew the truth the appointment spots would fill up very fast and maybe it would be harder for me to get mine in but I think everybody deserves affordable vet care that they can trust so it is my honor to continuously bring my fur babies to this specific location at bandera 1604. I look forward to bringing my pets here for checkups and dental cleanings!
  • RR
    Reynaldo Rodriguez
    Oct 8, 2025
    5.0
    One of the best places to bring your pets if they need to be cared for! The staff was supportive and amazing. They explained everything and provided the solution we needed so our dog could be healthy again! I highly recommend you visit this PETCO on Bandera when you need vet care.
  • JH
    Jessica Hernandez
    Oct 4, 2025
    5.0
    Kat and Dr.Oesterling were amazing! They were very patient with me and my new kitten and helped me feel more confident in being a new cat mom. Thank you guys so much
  • RL
    Rosa Lopez
    Oct 4, 2025
    5.0
    Johnny helped me out with my baby’s first visit here in San Antonio. He made it super easy especially when I was super overwhelmed to bring her in. 10/10 I recommend asking for Johnny!

Frequently Asked Questions About Vetco Total Care Animal Hospital

Where is Vetco Total Care Animal Hospital located?

Vetco Total Care Animal Hospital is located at 11398 Bandera Rd, Ste 403, San Antonio, TX 78250.

What are the operating hours of Vetco Total Care Animal Hospital?

The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.