While many customers praised the friendly and caring staff, there were notable complaints about rude interactions and poor communication, particularly over the phone.
Veterinary Care
Overall, the veterinary care provided by Dr. Proctor and his team received high marks for compassion and thoroughness, although some customers reported negative experiences with specific staff members.
Pricing Concerns
Several reviews highlighted concerns about pricing, with some customers feeling that fees were excessive compared to other clinics, particularly for routine vaccinations and exams.
Compassionate Environment
Many customers expressed appreciation for the compassionate care shown during difficult times, such as end-of-life decisions for pets, indicating a strong emotional connection with the clinic.
Mixed Experiences
While many reviews were positive, there were also significant complaints regarding specific incidents that led some customers to seek care elsewhere.
CH
Chelisa Harden
Jan 19, 2022
1.0
I can never reach them & have since found a better facility for my dog.
EJ
Erica Jimenez
Oct 3, 2019
5.0
Caring staff. Affordable pet care.
CW
Carrie Whitworth
Nov 13, 2017
5.0
We took in 2 cats and8 dogs for shots, exams, flea control and everything else you could think of. Everyone was very pleasant and so good with all the animals. We will be taking all our pets there from now on.
AC
Anthony Covarrubia
Feb 8, 2017
1.0
Charge for every little service such as having to call in a prescription. Then would not fill because patient last name was different. Even the pharmacy said that was dumb. Was not impressed at all by them and was then worst choice in vets and we have only have 3 vets in our dogs lifetime.
Frequently Asked Questions About Rigsby Veterinary Clinic
Where is Rigsby Veterinary Clinic located?
Rigsby Veterinary Clinic is located at 4831 Rigsby Ave, San Antonio, TX 78222, United States.
What types of services does Rigsby Veterinary Clinic offer?
Rigsby Veterinary Clinic offers veterinary services as an animal hospital and clinic.
How can I contact Rigsby Veterinary Clinic?
You can contact Rigsby Veterinary Clinic by phone at +1 210-648-3183 or via email at rigsbyveterinaryclinic+1751448473168+deleted@yahoo.com.
What is the best way to get to Rigsby Veterinary Clinic?
You can get to Rigsby Veterinary Clinic by visiting 4831 Rigsby Ave in San Antonio, or by using nearby landmarks such as Texas Auto Mart or Absolute Lock & Safe for directions.
What are the business hours or timezone for Rigsby Veterinary Clinic?
Rigsby Veterinary Clinic operates in the America/Chicago timezone. Please call them to confirm specific hours.
Are there any automotive services near Rigsby Veterinary Clinic?
Yes, there are several automotive services nearby, including Texas Auto Mart (used car dealer), Rodriguez A1 Tire & Auto Repair, and AJ Automotive for repairs and tire services.
Where can I get my car washed near Rigsby Veterinary Clinic?
You can visit Race Track Car Wash, Rigsby Car Wash, or Tmt Carwashes, all located near Rigsby Veterinary Clinic for car washing and detailing services.
Are there dining options close to Rigsby Veterinary Clinic?
Yes, nearby dining options include La Montanita (Mexican restaurant), El Tipico Restaurant, Beef & Bourbon steakhouse, and Hoffman’s Steakhouse.
Can I find locksmith services near Rigsby Veterinary Clinic?
Yes, locksmith services near the clinic include Absolute Lock & Safe and Johnson & Son Locksmith inc #04121301.
What might I do in the area before or after visiting Rigsby Veterinary Clinic?
Before or after your visit, you could explore nearby shops such as Gil’s Boots & Western Wear or Herb’s Hat Shop, or enjoy entertainment at Fiesta Room arts and entertainment venue.