While many customers praised the friendly and caring staff, there were notable complaints about rude interactions and poor communication, particularly over the phone.
Veterinary Care
Overall, the veterinary care provided by Dr. Proctor and his team received high marks for compassion and thoroughness, although some customers reported negative experiences with specific staff members.
Pricing Concerns
Several reviews highlighted concerns about pricing, with some customers feeling that fees were excessive compared to other clinics, particularly for routine vaccinations and exams.
Compassionate Environment
Many customers expressed appreciation for the compassionate care shown during difficult times, such as end-of-life decisions for pets, indicating a strong emotional connection with the clinic.
Mixed Experiences
While many reviews were positive, there were also significant complaints regarding specific incidents that led some customers to seek care elsewhere.
SJ
Stephanie Bell Jackson
Dec 31, 2023
5.0
Customer service was excellent. The place is very clean. Price is very inexpensive. Friendly place, take ur pets
JF
Jeffri Furlong
Sep 26, 2022
5.0
Dr. Proctor talked to me to concerning my dog. He never tries to talk me into spending unnecessary tests for my pet. He suggests things but let's me decide. I highly recommend him as anyone's veterinarian.
DT
Deborah Thompson
Mar 23, 2022
5.0
Love it for my pet Snowball
DW
Durk Watts
Mar 18, 2021
5.0
Back in October of 2020 I took my dog in because I knew her time had come. These folks made that very difficult process, a little easier for my family. They were patient and explained every step of the process to us, they had us at ease at such a rough time. Thank you all so much. I can't tell y'all how much it meant to have our baby girl in such caring hands during her final moments.
SN
Sharon Felux Nevil
Oct 13, 2018
5.0
Dr. Proctor is an experienced, knowledgeable, trustworthy doctor, that has a genuine and sincere dedication to animals. The clinic’s staff are great! Yes, the clinic can be busy at times, but that alone should speak for itself. The cost of preventive care and treatment is fair and affordable, compared to other facilities. I would not take my furry family anywhere else. I have referred this facility and Dr. Proctor to family and friends so they too could have the best for their pets!
Frequently Asked Questions About Rigsby Veterinary Clinic
Where is Rigsby Veterinary Clinic located?
Rigsby Veterinary Clinic is located at 4831 Rigsby Ave, San Antonio, TX 78222, United States.
What types of services does Rigsby Veterinary Clinic offer?
Rigsby Veterinary Clinic offers veterinary services as an animal hospital and clinic.
How can I contact Rigsby Veterinary Clinic?
You can contact Rigsby Veterinary Clinic by phone at +1 210-648-3183 or via email at rigsbyveterinaryclinic+1751448473168+deleted@yahoo.com.
What is the best way to get to Rigsby Veterinary Clinic?
You can get to Rigsby Veterinary Clinic by visiting 4831 Rigsby Ave in San Antonio, or by using nearby landmarks such as Texas Auto Mart or Absolute Lock & Safe for directions.
What are the business hours or timezone for Rigsby Veterinary Clinic?
Rigsby Veterinary Clinic operates in the America/Chicago timezone. Please call them to confirm specific hours.
Are there any automotive services near Rigsby Veterinary Clinic?
Yes, there are several automotive services nearby, including Texas Auto Mart (used car dealer), Rodriguez A1 Tire & Auto Repair, and AJ Automotive for repairs and tire services.
Where can I get my car washed near Rigsby Veterinary Clinic?
You can visit Race Track Car Wash, Rigsby Car Wash, or Tmt Carwashes, all located near Rigsby Veterinary Clinic for car washing and detailing services.
Are there dining options close to Rigsby Veterinary Clinic?
Yes, nearby dining options include La Montanita (Mexican restaurant), El Tipico Restaurant, Beef & Bourbon steakhouse, and Hoffman’s Steakhouse.
Can I find locksmith services near Rigsby Veterinary Clinic?
Yes, locksmith services near the clinic include Absolute Lock & Safe and Johnson & Son Locksmith inc #04121301.
What might I do in the area before or after visiting Rigsby Veterinary Clinic?
Before or after your visit, you could explore nearby shops such as Gil’s Boots & Western Wear or Herb’s Hat Shop, or enjoy entertainment at Fiesta Room arts and entertainment venue.