Petco Grooming

4.4
176 reviews

Hours

Reviews

4.4
144 reviews
5 stars
113
4 stars
9
3 stars
2
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Many customers praised the grooming quality, especially highlighting specific groomers like Carmen, Suriya, and Jeanette for their excellent work and care for pets.

Customer Service

Overall, customers reported positive experiences with staff, noting their friendliness, patience, and attentiveness to both pets and owners.

Pricing Concerns

Several reviews mentioned dissatisfaction with unexpected charges and fees, leading to frustration among customers.

Mixed Experiences

While many had great experiences, some customers reported issues with long wait times, incomplete grooming, and poor communication regarding new policies.

Pet Comfort

Many reviews indicated that pets felt comfortable and happy during and after their grooming sessions, reflecting the staff's gentle handling.
  • JM
    Jasmine Medrano
    Nov 8, 2025
    5.0
    This petco is so awesome with my dog. They are kind with him. He doesn't show alot of anxiety when he's comes here for his nail trim.
  • CD
    C D
    Oct 16, 2025
    3.0
    My dogs were bathed but there was no pretty doggy smell. I was disappointed. What are the “materials” that you are charged for? It definitely isn’t a spritz of pet cologne.
  • DI
    Deb inSA
    Oct 16, 2025
    5.0
    Decided last minute while shopping with my Chihuahua to ask about getting his nails trimmed and buffed and Heather was SO HELPFUL and checked him in, let me know about Happy Hour coupon and she took care of him herself. He was happy and so was I. Heather took excellent care of him and he was relaxed and happy! Flawless Experience and I'm so glad I was able to leave a tip when I was checking out. Thanks Heather, you are AWESOME!!!
  • JR
    jorge rodriguez
    Oct 11, 2025
    4.0
    Great!! So happpy! So much better than Pet Smart!!! They did a great job on Coco! I am taking my Chloe there soon!
  • EM
    Eliana Mendoza
    Oct 10, 2025
    5.0
    I have been coming to Petco for nearly two years with Natalie. I will not take my baby anywhere else. She not only gives him the best haircuts but my dog absolutely loves her. We had been to another groomer before when he was about 6 months old for his first hair cut and while they did okay, I felt like the groomer was cold and treated him just like any other dog. When I booked his next appointment I decided to try Petco since it was convenient and luckily we ended up with Natalie G. From that first appointment with her, she took the time to sit on the floor and let my dog warm up to her before just taking him away. She has always treated him with love and I see it in his demeanor. I take him regularly every 4-6 weeks. He will pull me all the way to the grooming counter and gets so excited to see her. As a dog mom, that is exactly the reaction I want to see and to know that Natalie reciprocates the love makes me feel comfortable leaving him and knowing he is taken care of. He absolutely loves her. Here are a few pics from the many groom appointments he’s had from birthday, holiday and just because haircuts. She also does a great Mohawk 🩷

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco San Antonio?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco San Antonio take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.