Petco

4.3
1014 reviews

About

Pet StorePet supply storePetco
Visit your San Antonio Pet Store located at 6206 Woodglen Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6206 Woodglen Dr, San Antonio, TX
78244, United States

Hours

Reviews

4.3
1,008 reviews
5 stars
649
4 stars
190
3 stars
72
2 stars
33
1 star
64

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Several customers reported dissatisfaction with grooming services, including incomplete cuts, miscommunication about services, and concerns over pet safety during grooming.

Customer Service

While many reviews praised the friendly and helpful staff, there were also complaints about unprofessional behavior and lack of assistance during busy times.

Store Cleanliness

Some customers noted cleanliness issues, particularly in the grooming area and bathrooms, while others appreciated the overall cleanliness of the store.

Product Availability

Customers generally found a good variety of pet supplies available, although some mentioned issues with stock levels and pricing.
  • DR
    David Rodriguez
    6 days ago
    5.0
    Great service have all my dog products I need
  • AB
    Amy Bradford
    Jan 2, 2026
    5.0
    Love this store, and the employees are great! They always help me out with myvturtle Shelly and Gecko Lenny ♥️
  • RS
    Ruby S
    Dec 30, 2025
    1.0
    I scheduled my dog for a bath and a haircut. She’s been running around out at my parents house and I understood that she was a bit matted and agreed to a shorter than normal hair cut. (I usually go to PetSmart but they were fully booked.) My pets appt was scheduled for 12pm and I understood that they would be a little backed up. I stopped in at 4pm to get an update and was told she just needed to be dried up and would take about 15-20 mins. I then made a round to Ross and then was called at 4:22 that they needed to rush my pet to a vet because they accidentally cut a part of her toe off while grooming ( I was told it was done and just needed drying.) I couldn’t understand what was going on because the sweet rep I was talking to was pretty much rushing me off the line. At about 5pm I received a call from the Vet confirming info and getting release of info and completing check in process. At about 7pm I received a text from the pet smart rep that my pet was done from the vet and ready for pick up at the store. I was towards the end of church and told her I’d be there in about 20 mins. When I arrived to the store; it had already been closed and my pet was so excited to see me and I noticed her cut was not completed and neither were her nail clippings. I was rushed out of the store yet again and assured that I wouldn’t be charged for the “services” and gave me some free toys for my pet and some pain meds. After arriving home, my pet starting bleeding and after contacting the vet I was told I would be charged a revisit fee and any additional fees pertaining to whatever care they needed to do. They didn’t give me some over the phone care advice to do in the meantime. I am HIGHLY disappointed in the level of care AND service at this location. I understand it was busy, it’s a holiday week and what not. But her services felt so rushed and uncared for. I made an appt to make sure my pet was able to be taken care of but it seems she was placed at the end of the line and was only care for when I inquired about an update.
  • SN
    Sarah Nellessen
    Dec 30, 2025
    4.0
    We come here specifically for Ginger, one of the dog groomers because she is absolutely awesome and our three dogs love her. Anytime we get another groomer, it just isn’t nearly as good of an experience.
  • KK
    kyus kuehny
    Dec 16, 2025
    5.0
    David was awesome and directed me to the nearest store for what I was looking for. Excellent customer service and I wish there were more like him.

Frequently Asked Questions About Petco

Does the Petco Woodlake location have a vet hospital?

No, Petco Woodlake does not have a full-service vet hospital.

Does Petco Woodlake offer vaccinations?

Yes, Petco Woodlake provides vaccinations.