Petco

4.4
1520 reviews

About

Pet StorePet supply storePetco
Visit your San Antonio Pet Store located at 125 Nw Loop 410 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
125 NW Loop 410, San Antonio, TX
78216-5388, United States

Hours

Reviews

4.4
1,512 reviews
5 stars
1,020
4 stars
263
3 stars
115
2 stars
25
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, others reported unhelpful or rude service.

Product Availability

Customers appreciated the variety of pet supplies available, although some noted issues with stock levels and specific product availability.

Grooming Services

Grooming experiences were generally positive, with specific staff members receiving high praise, though there were some complaints about service quality.

Veterinary Services

Vetco staff received commendations for their care and professionalism, but there were also complaints regarding pricing and service delays.

Store Cleanliness

The cleanliness of the store was highlighted positively, though there were concerns about the condition of some animal enclosures.
  • MT
    Mariano Sablon Torres
    Jan 6, 2026
    5.0
    Muy buena calidad y muy buena atención
  • LE
    Lucila Espinosa
    Jan 5, 2026
    5.0
    My baby. Rosie. Shelby did a great job doing her nails Thank You 🌺
  • RR
    Rebekah Holder (Rabette4)
    Dec 29, 2025
    5.0
    Super helpful staff! Helped me find what I went there for! Great stock for the pets!
  • BB
    Bonalyn Bivin
    Dec 24, 2025
    5.0
    Always a great experience. Excellent staff and products.
  • AG
    Andres Gonzalez
    Dec 24, 2025
    3.0
    Unhelpful customer service. Came in to buy a snake, was told they sold the last one I was inquiring about this morning (December 24th) without looking up from whatever electronic device they were playing with. Asked about inventory at other locations and was told to call and ask for myself. No other solutions were offered, no offer to look at any other snakes. Nothing. Was simply told they were out, followed up by a YEEAAAHHHH. The associate was named Lorrie, she showed zero interest in being of assistance and provided no help or feeling of being welcome. She showed more concern with closing at 7:30pm. I was in store at 2:45 pm Cameron came from feeding the remaining snakes as I was writing this review and brought it up from a 1 star to a 3 star. He's been extremely helpful both occasions I have come in to inquire about snakes. Highly knowledgeable and shows concern for both the customer and the animals being sold. Shout out Cameron, give that man a bonus

Frequently Asked Questions About Petco

Does the Petco San Pedro location have a vet hospital?

Yes, Petco San Pedro has a full-service vet hospital.

Does Petco San Pedro offer vaccinations?

Yes, Petco San Pedro provides vaccinations.