Petco

4.2
1154 reviews

About

Pet StorePet supply store
Visit your San Antonio Pet Store located at 11398 Bandera Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
11398 Bandera Rd, San Antonio, TX
78250, United States

Hours

Reviews

4.2
1,133 reviews
5 stars
714
4 stars
205
3 stars
69
2 stars
30
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees who went above and beyond.

Grooming Issues

Several reviews expressed dissatisfaction with grooming services, citing long wait times and poor execution of grooming tasks.

Product Availability

Customers frequently mentioned issues with stock availability, particularly for specific pet food brands, while also appreciating the variety of products offered.

Pricing Concerns

Some customers noted that prices were higher compared to competitors, leading to frustration over perceived value.

Store Organization

Feedback indicated mixed experiences regarding store organization, with some customers finding it clean and well-stocked, while others described it as unorganized.
  • MW
    Mary Washburn
    Nov 5, 2025
    5.0
    They are so wonderful hosting our animal shelter with space to do adoptions.
  • LE
    L E
    Nov 2, 2025
    5.0
    Espectacular costumer service,Matew giveus nice costumer service very frendly and He was always attentive to our needs and helped us find what we needed for our kitten, thank you Matew.
  • JO
    Jozlyn Olivarez
    Oct 15, 2025
    1.0
    Was waiting for about 8minutes to get check out because they left there station unattended because they thought someone came at 4 so Ingrid had to check us out
  • AS
    Alexandra Strobel
    Oct 15, 2025
    5.0
    Every time I come here the staff is so nice. However, I can never seem to come in on a day when they have the Purina One Urinary Cat food in stock! Drives me crazy, but that’s no one’s fault. I still love coming in and buying my cats all kinds of toys and seeing their beautiful fish!
  • SG
    Sheri Gutierrez
    Oct 14, 2025
    5.0
    I purchase salt water fish, corals and supplies from this location. The staff is always very nice and helpful. They always have clean tanks and the fish are reasonably priced and healthy. I only wish they would have a broader selection of corals and under blue light so I could see their actual colors.

Frequently Asked Questions About Petco

Does the Petco San Antonio location have a vet hospital?

Yes, Petco San Antonio has a full-service vet hospital.

Does Petco San Antonio offer vaccinations?

Yes, Petco San Antonio provides vaccinations.