Petco

4.2
1166 reviews

About

Pet StorePet supply storePetco
Visit your San Antonio Pet Store located at 11398 Bandera Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
11398 Bandera Rd, San Antonio, TX
78250, United States

Hours

Reviews

4.2
1,145 reviews
5 stars
724
4 stars
206
3 stars
69
2 stars
30
1 star
116

What are people saying?

AI-generated from recent customer reviews

Grooming Services

Mixed reviews on grooming services; some customers praised specific groomers while others reported poor experiences and long wait times.

Customer Service

Generally positive feedback on staff friendliness and helpfulness, though some customers experienced issues with service and management.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues and pricing compared to competitors.

Store Cleanliness

The store is often noted for being clean and well-organized, contributing to a pleasant shopping experience.
  • MR
    Melis Reyes
    Jan 2, 2026
    5.0
    Alicia has spent time with my fur baby in obedience class. She is very knowledgeable and has lots of patience. My husky puppy is very stubborn but he did learn all commands and has become a little calmer Thru the process . Thak you Alicia
  • LE
    Lollie Estrada
    Dec 31, 2025
    5.0
    Happy faces. Love getting $10 off when I buy over $50
  • GR
    Gloria Romero
    Dec 30, 2025
    5.0
    I take my two pups there for grooming and I have been very pleased.
  • KH
    Karen Harwell
    Dec 24, 2025
    5.0
    I Use their grooming services for my fur baby Frankie. Natalie at the Bandera & 1604 location is always so sweet with her and does a great job!
  • LH
    Lena Herrera
    Dec 14, 2025
    1.0
    Went to look for some fish supplies and shrimp and found dead fish in the tanks instead. I loved this location due to some of the amazing staff, but cmon the least anyone could’ve done was to take the dead fish out of the tank, it’s saddening and very worrying to see two fish in separate tanks dead. As well as having territorial lobsters charging at fish in the same tank HOW IS ANY OF THIS OK OR SAFE?? Very disappointing to say the least.

Frequently Asked Questions About Petco

Does the Petco San Antonio location have a vet hospital?

Yes, Petco San Antonio has a full-service vet hospital.

Does Petco San Antonio offer vaccinations?

Yes, Petco San Antonio provides vaccinations.