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Petco

4.2
(1175 reviews)

Business Details

(210) 706-9245

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in San Antonio. Visit your local Petco at 11398 Bandera Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your San Antonio Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
11398 Bandera Rd, San Antonio, TX
78250, United States

Hours

Reviews

4.2
1,175 reviews
5 stars
746
4 stars
210
3 stars
71
2 stars
30
1 star
118

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Several customers reported dissatisfaction with grooming services, citing poor execution and long wait times.

Customer Service

While many reviews praised the friendliness and helpfulness of staff, there were notable complaints about unprofessional behavior and poor service experiences.

Product Availability

Customers appreciated the variety of products available but expressed frustration over stock issues, particularly with specific items.

Cleanliness and Organization

The store was generally noted as clean and organized, contributing positively to the shopping experience.

Pricing Concerns

Some customers found prices to be higher than competitors, leading to dissatisfaction.
  • JN
    Judy Nielsen
    3 days ago
    1.0
    Do not have your dog groomed here. I have been taking my miniature schnauzer here for more than two years. Our regular groomer moved but let me know things had changed. Today we show up for our confirmed appointment and they are all looking at the screen. Then they tell me he has heart murmur and they must have a wriiren release from his vet now. They had that two years ago. Nothing has changed. He takes his meds and show up for regular health checks BUT there's the thing: there is no notice of new policy on the website they are just using what has always been there. No email or call about this after his appointment was confirmed. I offered to have them send letter over on Monday. No response. The employees called the manager to the desk and explained we were regular customers and it's Saturday at the vet clinic “no exceptions” no common sense. This is probably a way to get more money by sending the dog over to the in house vet which is crazy if they are really are concerned about his health. His records are at his vet. Buy your merchandise there but don't take your dog now because your dog is not a piece of merchandise.
  • MM
    motomonk
    4 days ago
    1.0
    Good lucking getting service at the register to pay for your pet food. I wont be back.
  • EL
    Erin L
    Feb 24, 2026
    5.0
    Everybody at Petco has always been super friendly. I once walked in and and the CEO was in the front welcoming everybody as they came in and out. I love this store.
  • AL
    Anna Love
    Feb 13, 2026
    5.0
    The BE$T ✝️ GOD$ LIGHT GODE$ LOVE PUP MILLI ONAIRE WORLD 🌎 WIDE #LEGACY LOVE ❤️
  • SP
    Susan Pease
    Feb 2, 2026
    5.0
    Clean, organized and helpful- unable to find any tiny winter sweaters or coats in the sore- needed one or two for my 2?mo old puppy since a major storm hit- very cold.

Frequently Asked Questions About Petco

Does the Petco San Antonio location have a vet hospital?

Yes, Petco San Antonio has a full-service vet hospital.

Does Petco San Antonio offer vaccinations?

Yes, Petco San Antonio provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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