Petco

4.3
538 reviews

About

Pet supply store
Visit your San Antonio Pet Store located at 18138 San Pedro Ave for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
18138 San Pedro Ave, San Antonio, TX
78232, United States

Hours

Reviews

4.3
537 reviews
5 stars
344
4 stars
94
3 stars
52
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are frequent reports of rude and unhelpful staff, leading to a negative customer experience.

Store Condition

The store is often described as small, cluttered, and poorly lit, with limited inventory for certain pet types.

Product Availability

Customers express disappointment over the limited selection of products, particularly for fish and small animals.

Self-Service Wash

The self-service wash stations receive mixed reviews, with some praising the convenience while others report issues with cleanliness and equipment.

Positive Staff Interactions

Despite negative experiences, some customers highlight friendly and knowledgeable staff who provide good service.
  • AS
    Ashley Scoggins
    5 days ago
    3.0
    It was ok. A little pricey but not too crazy. Limited on some items.
  • GI
    Gokhan Isler
    Nov 14, 2025
    1.0
    I’ve seen the rudest employees at this Petco. I’ve been here twice, and both times, even though I greeted them and spoke politely, I was treated poorly. I’m not planning to come again.
  • LS
    Lori Shelton
    Nov 2, 2025
    5.0
    Great customer service! Very helpful and friendly. Helped us find exactly what we needed and answered all our questions. Will definitely be back.
  • RB
    Rose Boyer
    Oct 31, 2025
    5.0
    281 and 1604 location is the boom.
  • MV
    M V
    Oct 21, 2025
    1.0
    This store is always a pain to go to especially if you’re buying crickets. There’s always like one person that is working and they’re hiding in the back. It usually takes me about 45 minutes from the time I walk into Petco to the time I leave with just crickets. I ended up changing stores because it was such a pain in the butt you have to purchase the crickets first and then wait around until they decide to bag them up. They are the only Petco that does it that way

Frequently Asked Questions About Petco

Does the Petco San Antonio location have a vet hospital?

No, Petco San Antonio does not have a full-service vet hospital.

Does Petco San Antonio offer vaccinations?

Yes, Petco San Antonio provides vaccinations.