Brand Certified
Banfield Pet Hospital
3.9(161 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1160 North Loop 1604 W, San Antonio, TX
78248, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(210) 479-4128
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - San Antonio-Village Blanco provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.9
161 reviews
5 stars
103
4 stars
12
3 stars
7
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, highlighting their compassion and dedication to pet care.
Service Issues
Several reviews mentioned long wait times, poor communication, and issues with appointment scheduling, leading to frustration among customers.
Cost Concerns
Customers expressed dissatisfaction with pricing, particularly regarding the wellness plan and additional charges for services that were expected to be included.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding mismanagement of care and lack of thoroughness in treatment.
- LLLindsey LilesFeb 21, 20265.0I LOVE this team. I have been with them since August of 2022 and I hope I don't ever have to use another vet. They are always so kind and welcoming, and my dog loves them too. She doesn't get scared or anxious when we pull up, and she's happy to trot right in. The vets are always great at explaining what's going on and treatment plans. The techs are also always amazing. I have the wellness plan for my dog and it has absolutely been worth it. Can't say enough good things about this team and I appreciate the love they give my dog.
- AKAnne KFeb 7, 20265.0This banfield location is awesome. Dr Sarah Jane Mckinstry is a class act and there’s no one else but the regular vets in this practice that I would trust with the care of my pets. Dr Harlan is very caring as is Selena the office manager. AJ, Andi and Emily are always so helpful. Actually everyone that’s actively working there right now is amazing. I appreciate everyone and would recommend this location to anyone who needs a practice that goes above and beyond on the regular. Thank you Banfield Blanco staff for all that you do. You are all very appreciated.
- DJDanielle JuarezFeb 3, 20265.0They were so kind and understanding. The doctor we saw was very knowledgeable and educated us during the appointment about her possible concerns and possible diagnosis. The vet tech staff was also so kind as well, same with the front desk staff.
- CCCoryJan 2, 20265.0The only Banfield I got to... the others are attached to pet smart, I don't shop in pet smart what's so ever. Staff friendly ! I don't get greeted everything , by name, but the backfire staff normally remembers my baby (the doctor and whoever helping her) . Priced are better with wellness plan for your babies ! Cheaper than most insurances and other locations.
- KSKarie sOct 7, 20255.0Exceptional service!! The entire staff was so helpful and great! So thankful for them :)
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital offer?
Banfield provides general services including routine vaccinations, microchipping, dental and surgical care, preventive care treatments like vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services but can offer referrals for urgent care, specialty providers, or emergency hospitals during hospital hours. Outside of those hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, dental care, and nutrition consultations. They are not insurance but offer discounts on treatments. Plans renew annually unless paid in full at enrollment.
Can I get veterinary care remotely through Banfield?
Yes. Clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital in San Antonio Village Blanco?
You can schedule an appointment online at Banfield's website or use the Banfield app available on iOS and Android.
What are the operating hours of Banfield Pet Hospital in San Antonio Village Blanco?
Banfield is open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Is the Banfield Pet Hospital accessible for people with disabilities?
Yes, the hospital has wheelchair accessible restrooms and facilities, ensuring accessibility for customers with disabilities.
What nearby dining options can I explore when visiting Banfield Pet Hospital?
Nearby you can enjoy Tealicious Cafe for bubble tea, Pho Place for Vietnamese and Asian cuisine, Thai Buri Restaurant for Thai food, South Flo Pizza for pizza and fast food, and Cafe On The Run for American dining.
Are there any nearby salons or spa services close to Banfield Pet Hospital?
Yes, Great Clips and The Haircutters offer hair salon services, and Nails Palace provides nail and beauty treatments nearby for your convenience.
How can nearby retail and service locations be helpful during my visit to Banfield Pet Hospital?
Nearby stores like H-E-B plus supermarket and pharmacy let you run errands conveniently. Financial services such as Frost Bank and Generations Federal Credit Union are also close by for your banking needs.
Brand Certified Facts from Banfield Pet Hospital
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