Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - San Pedro provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
253 reviews
5 stars
175
4 stars
26
3 stars
13
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.
Communication Issues
Several reviews highlighted problems with communication, including appointment cancellations and lack of updates during visits.
Mixed Experiences
While some customers had positive experiences with the care provided, others reported dissatisfaction with service quality and management.
Billing Concerns
There were complaints regarding billing errors and issues with the wellness plan, leading to frustration among customers.
Facility Cleanliness
Some reviews mentioned cleanliness issues at the location, indicating a need for better maintenance.
- SCSophie ColungaDec 27, 20255.0We went in with my daughter's cat that was visiting from Dallas so it was an emergency situation. Dr. Troppy was very caring and took so much time with us. Knowing how hard it was for us to give her liquid antibiotics, she said she would do an injection instead to cut down on the stress for both me and the cat. Her gland was drained, the area was left clean and we were sent home with pain meds & a cream. I'm not going to lie, I was a bit nervous about the visit. I was thinking we'd not get the service we would get at a place like my local vet. Side note: I was upset that after 35 years, my regular vet could not take her in. So all of this to say that the service was great, from the front office, to the tech to the vet. We may be making a change with our cat care in the future. It was fast as well and I appreciated not sitting in the waiting room surrounded by barking dogs. Cut down on her stress.
- JGJoAnn GalindoDec 19, 20255.0Brought my dog, Buddy here because he swallowed something and the staff and veterinarian were absolutely awesome. I dropped him off at 8am, not feeling well at all🤮 and when I picked him up after 6 (I was late)he was back to his normal crazy silly self👌 I would definitely recommend their services.
- CWCharles WallerDec 6, 20251.0If you’re thinking to take your pet here and they will save his or her life. Please look elsewhere. Horrible experience they literally told me to leave. I know the monthly payment plan can be convenient, but not when it cost an innocent animal their life
- JTJessica TownleyNov 17, 20255.0Very friendly staff!! They took great care of are of my Gracie!! Answered all questions and took the time to explain any concerns!! Will go back!!
- RGRochelle G. GreenNov 2, 20255.0My precious little boy Milo, an 18 month old flame point Siamese boy was just diagnosed with idiopathic interstitial cystitis and now has to eat prescription food for the rest of his life. As his Rx wet food ran out, I ordered more but the delivery was delayed. I ran to a well known pet shop, but because I didn't have a physical prescription, they could not sell me his food. The manager referred me to Banfield Pet Hospital. I drove over, very stressed out but determined that I wouldn't go home without his food. When I arrived, the veterinarian promised me I wouldn't leave stressed out. He took my info and Milo's medical report and created a med-card for him. I was then able to buy his food and relax that my little boy would eat a good dinner tonight. Thank you Banfield Pet Hospital! Thank you kind and efficient veterinarian! God Bless you all.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital provide?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, and more.
Does Banfield provide emergency care for pets?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, diagnostics, nutrition and dental consultations, designed to keep your pet healthy. It automatically renews yearly unless paid in full at enrollment.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to ensure timely and quality care for your pet.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or app links provided by Banfield.
What are the operating hours of Banfield Pet Hospital in San Pedro?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Can I get remote veterinary care through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice via Vet Chat™ on the Banfield app.
Where is Banfield Pet Hospital located in San Antonio?
It is located at 12960 Park Central, San Antonio, TX 78216, in the San Pedro area.
What nearby pet-related places can help me before or after visiting Banfield Pet Hospital?
PetSmart, located nearby, offers pet supplies and services which can be convenient for your pet's needs before or after a veterinary visit.
Are there entertainment options near Banfield Pet Hospital for visitors?
Yes, nearby places such as Embassy Miniature Golf and Bowlero bowling alley offer recreation and fun activities for visitors during their visit.
Is there a place to relax or dine near Banfield Pet Hospital in San Pedro?
Yes, Panera Bread and Hooters are nearby and provide casual dining options for visitors and pet owners.