Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - San Antonio West provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.8
201 reviews
5 stars
109
4 stars
28
3 stars
10
2 stars
15
1 star
39
- VGVictoria GarciaJun 2, 20255.0Took my pets to enroll at Banfield and Izzy made our experience great. He is very knowledgeable and friendly, and had a lot of patients as we checked in our 3 dogs! Thank you.
- FPFrank PaytonNov 3, 20241.0If I could give them a zero star rating I would. Waited an hour past my vaccination/wellness check up appointment time before someone finally came out and offered to just take them back and do the shots without the checkup, for the same price. When speaking to the manager, it was clear she had no respect for my time or concern that we were there an hour past the time without being seen.
- IOImelda OrtizApr 17, 20242.0Calls are not answered. I left messages and didn't receive a returned call
- EDEmily DymockNov 25, 20222.0Great staff, friendly, knowledgeable and good to my dogs. BUT THEY ARE HORRRRIBLE at answering the phones! I will call multiple times a day and never get an answer.
- IRIsabel Fuentes RiojasJul 3, 20225.0Great 👍 nice people working people
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health care services does Banfield Pet Hospital offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
Does Banfield provide emergency pet care services?
No, Banfield does not provide emergency services but offers urgent care advice during hospital hours and referrals to emergency hospitals if needed.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans cover annual preventive care such as exams, vaccines, early diagnostics, nutrition consultations, and dental care, with automatic renewal each year.
How can I pay for an Optimum Wellness Plan?
You can pay monthly via automatic withdrawal from your bank account or credit card, or pay in full upfront.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through Banfield's website or app, and in-room, drop-off, or virtual visits are available.
What are the hospital hours for Banfield Pet Hospital in San Antonio West?
Open Monday to Saturday from 7:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM, closed on major holidays.
Is Banfield Pet Hospital close to any pet supply stores?
Yes, PetSmart is nearby, providing a convenient option for pet food and products after your veterinary visit.
What dining options are near Banfield Pet Hospital for pet owners?
Nearby restaurants include T. Jin China Diner, McAlister's Deli, MOD Pizza, and Dimassi's Mediterranean Buffet, great for grabbing a meal before or after your visit.
Are there any personal care or beauty services near Banfield Pet Hospital?
Yes, nearby options include Sport Clips Haircuts and Mary VII Nail Salon for haircuts and nail services during your wait or visit.
Does Banfield Pet Hospital offer remote pet care services?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat™ on the Banfield app.