Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Windcrest provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
216 reviews
5 stars
139
4 stars
28
3 stars
11
2 stars
9
1 star
29
- KGKelly GorhamAug 12, 20255.0My furry baby was seen immediately and taken care of well. J. At the desk was amazing and very helpful.
- TBTheresa BeeJul 26, 20255.0They got to me to check on Roxie and all is fine
- AEAndrea EtierJul 12, 20255.0We are in Schertz and bypass the forum to get the dogs the best care. Hands down the best Banfield for our low and slows!!
- KDKelli DavisNov 10, 20194.0They lost one point because I have to travel so far being that I live in a low-income area. There aren't any Banfield in the southeast.
- RMRafael MejiaAug 17, 20194.0Kinda pricey, but good.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice, and they can refer you to urgent care or emergency hospitals if needed.
Can I get veterinary care online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans can get remote pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive exams to keep pets healthy at all life stages.
What is included in Banfield's Optimum Wellness Plan?
The plan includes annual preventive care such as exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more, with automatic renewal each year.
How can I pay for the Optimum Wellness Plan at Banfield?
Payments can be spread monthly over 12 months via automatic withdrawal or credit card, or you can opt to pay the plan in full at enrollment.
What types of appointments does Banfield offer?
You can choose in-room appointments, drop-off appointments where you'll be notified when your pet is ready, or virtual visits if you have an Optimum Wellness Plan.
What are Banfield Pet Hospital's operating hours?
Open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM, with closures on certain major holidays.
Are there any pet-related services near Banfield Pet Hospital?
Yes, PetSmart, which offers pet store and grooming services, is nearby, making it convenient to shop or groom your pet before or after a vet visit.
What entertainment options are near Banfield Pet Hospital in Windcrest?
Urban Air Trampoline and Adventure Park is nearby, offering a fun activity to enjoy before or after your visit to the clinic.
Are there shopping centers near Banfield Pet Hospital where I can shop for pet supplies or other needs?
Yes, Windsor Park Center and Ross Dress for Less are close by, where you can shop for furniture, clothing, and possibly pet products after your appointment.