Business Details
About
Animal HospitalVeterinarianVeterinary Pharmacy
Western Veterinary Hospital in San Angelo, TX, offers exceptional medical care for your cherished pets. Our team of skilled and empathetic veterinarians is well-equipped to address your pet's healthcare needs, from regular check-ups and dental treatment to surgeries, emergency veterinary assistance, and internal medicine. At Critter Creek Veterinary Hospital, we prioritize providing excellent care to your pet. Our in-house laboratory is fully equipped to deliver precise diagnoses and treatments. Furthermore, in addition to medical services, we provide boarding, and senior pet care. Whether you are a new dog or cat owner or a lifelong animal enthusiast, we are dedicated to offering the care and support your pet deserves.
Details
- Requires appointmentNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
247 reviews
5 stars
216
4 stars
13
3 stars
4
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff's compassion and attentiveness, especially during difficult times such as end-of-life decisions.
Staff Professionalism
The veterinary team, particularly Dr. Hodges, received high marks for their professionalism, knowledge, and ability to explain procedures clearly.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, noting inconsistencies and a lack of upfront communication about costs.
Facility Cleanliness
The clinic was frequently described as clean and well-maintained, contributing to a positive overall experience.
Emergency Services
There were mixed reviews regarding emergency services, with some customers noting the lack of after-hours care as a significant drawback.
- RFReal middle class familyNov 10, 20252.0I have to say I’m a little unhappy a while I’ve been returning to Western Veterinarian for years, working with multiple pets, and I was disappointed with my recent visit. I explained that my dog had hookworm symptoms—the same issue I’ve dealt with before on another dog—and expected a straightforward, relevant evaluation. What happened: - The staff ordered two tests before confirming hookworm as the diagnosis, despite my clear concern about hookworm based on prior episodes. - I was presented with a bill of about $300 for the visit and tests. This felt high, especially since there was no upfront discussion of pricing before the tests were run. - In the past, I’ve had significantly different experiences with costs (e.g., $275 for horse surgery, which makes the current charges feel inconsistent). Impact: - The process left me unsure about whether the testing was necessary or appropriately ordered for this specific case. - My trust in the practice has been affected, particularly since I’ve noticed changes since the previous doctor left the practice and the corporate shift that followed. - The overall experience did not meet my expectations for communication or transparency about pricing and rationale for tests. What I’d like to see (or would help me return to trust): - Clear, up-front pricing for tests and visits, with the ability to approve tests before they’re performed. - Transparent reasoning for choosing one test over another, especially when a client already suspects a specific condition. - Consistent pricing across visits and pets, and better communication about any changes in policies or leadership. - A direct conversation about what happened in this case and steps the practice will take to improve.
- KMKatie N. MieherAug 20, 20255.0Dr. Carol Akers and her team took wonderful care of my dog that needed oral surgery to remove fractured teeth. Dr. Akers consulted with my dog’s primary veterinarian and worked with me to help alleviate my dog’s nervousness. Dr. Akers genuinely cares for the wellbeing of her patients and their owners. She understands pets are family. Her team provided updates throughout the surgery and Dr. Akers spent time to document the procedure with pictures. Dr. Akers also described the process and explained how the surgery was done. I highly recommend Dr. Akers and her team at Western Veterinary Hospital for specialized oral care for pets.
- RKRobert KirkpatrickNov 30, 20225.0Amazing staff and professionalism. They were there for my fam8ly through the desth of our bassett hound, and that made all th3 difference.
- SMSherry De MoryJul 25, 20165.0The Doctors and staff are absolutely terrific! This place is so modern and clean. They are well-equipped we have never been disappointed with the care. They go over and above for your pets
Frequently Asked Questions About Western Veterinary Hospital
What are the regular business hours of Western Veterinary Hospital?
Western Veterinary Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 1:00 PM. It is closed on Sundays.
Does Western Veterinary Hospital offer boarding services for pets?
Yes, Western Veterinary Hospital provides boarding services for pets, with specific drop-off and pick-up times on weekends.
What are the weekend boarding facility hours at Western Veterinary Hospital?
The boarding facility is open Saturdays and Sundays from 7:30 AM to 12:00 PM for drop-off and from 6:00 PM to 6:30 PM for pick-up, regardless of hospital hours.
Does Western Veterinary Hospital require appointments for visits?
No, Western Veterinary Hospital does not require appointments for visits.
Is Western Veterinary Hospital accessible for individuals with disabilities?
Yes, the hospital has a wheelchair accessible entrance, parking, and restroom facilities.
What types of veterinary care services does Western Veterinary Hospital provide?
They offer medical care including check-ups, dental treatments, surgeries, emergency assistance, internal medicine, boarding, and senior pet care.
Where is Western Veterinary Hospital located?
Western Veterinary Hospital is located at 2012 W FM 2105, San Angelo, TX 76901, United States.
Are there any nearby attractions that visitors to Western Veterinary Hospital might enjoy?
Yes, nearby attractions include Diamond A Stables & Arena, which offers horse boarding and amusement activities.
What nearby places can help customers find Western Veterinary Hospital?
Nearby businesses such as Nichols Oil and ACP Nurseries can serve as landmarks to help locate Western Veterinary Hospital.
Are there any nearby pet services related to Western Veterinary Hospital?
Yes, another Western Veterinary Hospital nearby offers pet sitting services in addition to veterinary care.