Western Veterinary Hospital

4.7
250 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Western Veterinary Hospital in San Angelo, TX, offers exceptional medical care for your cherished pets. Our team of skilled and empathetic veterinarians is well-equipped to address your pet's healthcare needs, from regular check-ups and dental treatment to surgeries, emergency veterinary assistance, and internal medicine. At Critter Creek Veterinary Hospital, we prioritize providing excellent care to your pet. Our in-house laboratory is fully equipped to deliver precise diagnoses and treatments. Furthermore, in addition to medical services, we provide boarding, and senior pet care. Whether you are a new dog or cat owner or a lifelong animal enthusiast, we are dedicated to offering the care and support your pet deserves.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Western Veterinary Hospital
2012 W FM 2105, San Angelo, TX
76901, United States

Hours

Reviews

4.7
250 reviews
5 stars
219
4 stars
13
3 stars
4
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff and veterinarians for their caring and compassionate treatment of pets, highlighting their dedication and support during difficult times.

Customer Service

Overall, customers reported excellent customer service, with staff being friendly, helpful, and attentive to both pets and their owners.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, noting inconsistencies and a lack of upfront communication regarding costs for tests and treatments.

Facility Quality

The clinic is noted for its clean and professional environment, contributing positively to the overall customer experience.

Emergency Services

Several reviews mentioned a lack of after-hours emergency services, which has been a point of concern for some customers.
  • JH
    Jodie Henderson
    Dec 19, 2025
    5.0
    Great price and very friendly and caring to the clients and their animals
  • JM
    Jode Ford Mitchell
    Dec 17, 2025
    5.0
    The doctor out here is outstanding, she went out of her way to make sure my dog got the treatment she needed! The staff was very nice & professional! By far the best veterinary in San Angelo, Texas
  • MR
    Mechelle Grooms Reed
    Nov 29, 2025
    5.0
    You can't beat the customer service and personal attention.
  • RF
    Real middle class family
    Nov 10, 2025
    2.0
    I have to say I’m a little unhappy a while I’ve been returning to Western Veterinarian for years, working with multiple pets, and I was disappointed with my recent visit. I explained that my dog had hookworm symptoms—the same issue I’ve dealt with before on another dog—and expected a straightforward, relevant evaluation. What happened: - The staff ordered two tests before confirming hookworm as the diagnosis, despite my clear concern about hookworm based on prior episodes. - I was presented with a bill of about $300 for the visit and tests. This felt high, especially since there was no upfront discussion of pricing before the tests were run. - In the past, I’ve had significantly different experiences with costs (e.g., $275 for horse surgery, which makes the current charges feel inconsistent). Impact: - The process left me unsure about whether the testing was necessary or appropriately ordered for this specific case. - My trust in the practice has been affected, particularly since I’ve noticed changes since the previous doctor left the practice and the corporate shift that followed. - The overall experience did not meet my expectations for communication or transparency about pricing and rationale for tests. What I’d like to see (or would help me return to trust): - Clear, up-front pricing for tests and visits, with the ability to approve tests before they’re performed. - Transparent reasoning for choosing one test over another, especially when a client already suspects a specific condition. - Consistent pricing across visits and pets, and better communication about any changes in policies or leadership. - A direct conversation about what happened in this case and steps the practice will take to improve.
  • KM
    Katie N. Mieher
    Aug 20, 2025
    5.0
    Dr. Carol Akers and her team took wonderful care of my dog that needed oral surgery to remove fractured teeth. Dr. Akers consulted with my dog’s primary veterinarian and worked with me to help alleviate my dog’s nervousness. Dr. Akers genuinely cares for the wellbeing of her patients and their owners. She understands pets are family. Her team provided updates throughout the surgery and Dr. Akers spent time to document the procedure with pictures. Dr. Akers also described the process and explained how the surgery was done. I highly recommend Dr. Akers and her team at Western Veterinary Hospital for specialized oral care for pets.

Frequently Asked Questions About Western Veterinary Hospital

What are the regular business hours of Western Veterinary Hospital?

Western Veterinary Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 1:00 PM. It is closed on Sundays.

Does Western Veterinary Hospital offer boarding services for pets?

Yes, Western Veterinary Hospital provides boarding services for pets, with specific drop-off and pick-up times on weekends.