Question 1

How experienced is your veterinary practice?

Accepted Answer

Our lead veterinarian, Dr. Oliver Engle, has worked in the field since 2000, giving him over 24 years of experience in providing high-quality veterinary care. Dr. Engle also has over 12 years of experience, specifically in emergency and urgent care veterinary medicine. He has previously served as a medical director at several hospitals.

Question 2

What types of veterinary services do you offer?

Accepted Answer

We offer spay/neuter surgeries, animal vaccines, and specialty surgeries for dogs and cats. Dr. Engle is also experienced in advanced soft tissue surgery, preventive medicine, wellness checks, internal medicine, dermatology, pet dentistry, ophthalmology, and diagnostic imaging.

Question 3

What is your pricing structure?

Accepted Answer

We believe in fair and affordable pricing. General pricing information is available over the phone, and we provide written estimates during appointments to ensure transparent pricing.

Question 4

Do you offer urgent pet care services?

Accepted Answer

Yes, we offer urgent veterinary care during business hours. If your pet is sick, you can bring them in right away for immediate attention anytime we are open. We utilize a triage system to prioritize the order in which sick patients are seen. We believe in a "come in now" philosophy for urgent situations.

Question 5

Can you provide boarding or daycare for flexible drop-offs and pick-ups?

Accepted Answer

Our clinic is located alongside an excellent boarding and daycare facility. This allows us to offer drop-off wellness exams, where your pet can play at the daycare before and after their appointment, providing added convenience for pet owners.

Question 6

How do you ensure the best care for my pet while staying within my budget?

Accepted Answer

We maintain an open dialogue with each owner about their pet's needs directly with the doctor. Written estimates are provided to owners and discussed on a case-by-case basis. This approach ensures we provide the necessary services while staying within your budget.

Question 7

What professional affiliations do you have?

Accepted Answer

Dr. Engle is a member of the AVMA (American Veterinary Medical Association) and the Capital Area Medical Veterinary Association. He also collaborates with many specialty animal hospitals in the Austin area.

Question 8

Do you have any specialized training?

Accepted Answer

Dr. Engle has advanced post-doctoral training as an emergency vet and is highly experienced in emergency and urgent care veterinary services. Our clinic is also skilled in advanced soft tissue surgery and other specialized procedures. Dr. Engle also completed a post-doctoral internship at a specialty referral hospital. Overseen by Dr. Engle and Debbie, his spouse. His children are involved in both the sister boarding facility and the clinic.

Question 9

What makes your practice unique?

Accepted Answer

Our practice is a small, family owned clinic run directly by Dr. Engle. This allows us to have the autonomy to genuinely help people and provide the necessary services for their pets. Our personal approach ensures that each pet receives individualized care.

Question 10

Can I consult with the doctor directly about my pet's health?

Accepted Answer

Absolutely. We prioritize direct communication between pet owners and the doctor to ensure all your concerns are addressed, and your pet receives the best possible care.

Prestige Animal Wellness

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