Customers consistently praised the staff for their exceptional care and attention to pets, noting their friendliness and professionalism.
Daily Updates
Many reviews highlighted the daily report cards and photos provided during boarding, which reassured pet owners about their pets' well-being.
Facility Quality
The facility was frequently described as clean and well-maintained, with ample space for pets to play and socialize.
Customer Service
While most feedback was positive, there were some concerns regarding customer service responsiveness and scheduling issues.
Trust and Reliability
Customers expressed a strong sense of trust in the facility, often stating they felt comfortable leaving their pets in the staff's care.
CS
Chardae Scott
Nov 4, 2025
5.0
Grateful for the entire staff. They took great care of my Stormi while needing to take meds and isolate from our other cat. The daily report cards were great reassurance as well.
ND
Neil Deloeste
Nov 2, 2025
5.0
Been using this place every time we travel
JP
Jeffery Page
Oct 18, 2025
5.0
Pretty cool place. Part boarding, part vet. Indoor and outdoor space. Appears to have plenty of staff on hand.
TW
Thomas Williamson
Oct 14, 2025
5.0
Really amazing boarding facility! They advertise staff on-site 24/7, which gives us so much peace of mind when we board our dogs here. Daycare play groups are also included with boarding so we don't feel nickel-and-dimed either.
HH
Hammie
Oct 5, 2025
5.0
Wonderful staff up front and in back. Very caring individuals who love what they do. They clearly are there to make not just the owners happy, put their as well. I have not seen a vet clinic like this in quite some time and it was quite warming to the heart to see one in existence.
A Crate Escape provides dog training, dog daycare, and dog boarding services in Round Rock, TX.
What are the regular operating hours of A Crate Escape?
They are open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 2:00 PM for pick-up and drop-off only.
Where is A Crate Escape located?
A Crate Escape is located at 1301 N Interstate 35, Round Rock, TX 78664, USA.
How can I contact A Crate Escape for more information or to book a service?
You can reach them by phone at +1 512-920-0050 or email drpearce@acrateescape.com.
What payment options are accepted at A Crate Escape?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is A Crate Escape affiliated with any business organizations?
Yes, A Crate Escape is associated with the Better Business Bureau.
Does A Crate Escape have an online presence where I can learn more?
Yes, their website is https://www.acrateescape.com and they have a Facebook page at https://www.facebook.com/1696500380612325.
What nearby veterinary services are available close to A Crate Escape?
Prestige Animal Wellness, a veterinarian and animal shelter, is located nearby and can provide additional health care for your pet.
Are there nearby places to relax or eat after visiting A Crate Escape?
Yes, The Bonneville Lounge and The Reserve, a bourbon bar, are nearby places where you can enjoy a drink or relax after your visit.
Where can I shop or do other activities near A Crate Escape?
You can visit Premium Outlet Round Rock for shopping or Paige's Bakehouse if you want to grab some baked goods nearby.