Visit your Rosenberg Vetco Total Care Animal Hospital located at 23710 Commercial Dr. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Feedback indicates a mix of experiences with customer service, with some praising the staff's friendliness and attentiveness, while others report rudeness and unprofessional behavior.
Veterinary Care
Several customers expressed dissatisfaction with the quality of veterinary care, citing misdiagnoses and inadequate treatment, while others appreciated the thoroughness and compassion of the veterinarians.
Pricing Issues
Many reviews highlighted concerns about unexpected pricing and high costs for services, leading some customers to feel misled or dissatisfied with the value received.
Staff Competence
While some reviews praised the knowledge and professionalism of the staff, others reported poor management and inefficiency, particularly regarding appointment scheduling and time management.
TV
Tempestt Vaughn
Dec 8, 2025
1.0
Lock in because it's a doozy, to start I put the blame on myself for believing Vetco would be sufficient enough care for my fur baby. On September 25 I took my baby in to get looked at because he was struggling to pee the day prior and the morning of (25th) he also had blood in his urine, being relatively new to the area and living so closely to Vetco I assumed they could help. That day he was seen by the doctor(1) in rotation I was told pretty much everything was fine and it looked like a really bad bladder infection and we were sent home with Carprofen. He took that for 2 weeks as prescribed and did not know show any signs of getting better.
We went again and were prescribed the same medicine but now with an additional pain medication to take home because he showing signs of discomfort. During this appointment the vet(2) in rotation, talked A LOT about things I didn't care but all in all told me my dog was just really swollen because of the infection and that was it, no other suggestions no other thoughts on the matter. We took the Carprofen again for 2 weeks were he got better for a day or two but by the end of the 2 weeks he was showing the same signs of discomfort and was constantly dribbling pee on himself.
Sadly for the 3rd time, I decided to go back to Vetco for more assistance, of course, I get a different vet(3) from the first 2 encounters, I give her the run down of what our previous appointments have looked like and how my dog was doing at the time. Telling her what I've been told it was an infection, she was kind enough to let me know that the Carprofen we had been taking was an anti inflammatory and she would not have even prescribed it for our situation (Mind you we've prescribed it twice now) Upon hearing that statement I was utterly disgusted and extremely disappointed
To wrap and already extremely long story, After the a trip to our new vet and a trip to the ER my dog was suffering from a bladder stone, that was trying to make its way towards the exit. We had to have an emergency surgery which also involved him having to be neutered because his condition was so bad.
If you believe your pet(s) might be in any sort of discomfort I would not bring them for any real help. They might be able to handle the small things but they definitely weren't equipped for anything of this caliber.
CC
Chad
Nov 12, 2025
1.0
Walked in with my dog, hoping to make an appointment and no one was at the front desk. I had been here on previous occasions, so I recognized the voice of Mike the manager through the employee door. He was cursing about a customer and when I rang the door bell for assistance, you could hear him sigh as if he were annoyed. He popped out a moment later and went directly into a room, but didn’t address me. As he passed the desk, I received a strong smell of marijuana and his underpants (with a marijuana pattern) were visible from his backside. I will not be back.
BP
Bernadette Prunty
Nov 1, 2025
5.0
Caring and professional. You can tell that they are there for you and listen to what you say.
YG
Yordanis Gracias
Oct 28, 2025
5.0
Necesito entrenar mi perro es un pastor alemán de 5 meses me pueden contactar por favor
RT
Riquilla Thompson
Sep 8, 2025
5.0
The staff were very attentive, knowledgeable, and welcoming!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Rosenberg offer?
Vetco Total Care Animal Hospital provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more.
Where is Vetco Total Care Animal Hospital located?
It is located at 23710 Commercial Dr, Rosenberg, TX 77471-6200, USA.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday 08:00-18:00, Tuesday 08:00-14:00, closed Wednesday, Thursday and Friday 08:00-17:00, Saturday 09:00-16:00, and Sunday 09:00-14:00.
Does Vetco Total Care Animal Hospital require appointments?
Yes, appointments are required to visit the hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance and restroom, but seating is not wheelchair accessible.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can book an appointment online at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=1467 or use the Petco app.
What pet supply stores are near Vetco Total Care Animal Hospital?
Nearby pet stores include Petco, Vetco Vaccination Clinic, and Just Food For Dogs, which offer pet products and services.
Are there any food options near Vetco Total Care Animal Hospital?
Yes, nearby you can find Pizza Hut Express, MOD Pizza, Jason's Deli, Burger King, and Starbucks for various dining options.
Where can I shop for clothing and accessories near the animal hospital?
Marshalls, Lane Bryant, Shoe Palace, Target Store Rosenberg, and Claire's are nearby for clothing and fashion accessories shopping.
Are there any pharmacies near Vetco Total Care Animal Hospital?
Yes, there are nearby CVS Pharmacy locations where you can find medical supplies and prescriptions.