Petco

4.3
1163 reviews

About

Pet StorePet supply storePetco
Visit your Rosenberg Pet Store located at 23710 Commercial Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
23710 Commercial Dr, Rosenberg, TX
77471-6200, United States

Hours

Reviews

4.3
1,144 reviews
5 stars
715
4 stars
222
3 stars
86
2 stars
20
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised friendly and helpful service, others reported rude behavior and poor customer support.

Grooming Issues

Several reviews highlighted serious concerns regarding grooming services, including injuries to pets and unprofessional staff behavior.

Store Cleanliness

Many customers appreciated the cleanliness and organization of the store, although some noted issues with clutter and disorganization.

Veterinary Care

Reviews indicate significant dissatisfaction with veterinary services, particularly regarding communication, compassion, and treatment recommendations.

Product Availability

Customers generally found a good selection of products, though some expressed disappointment over specific items being out of stock.
  • RC
    Robert Caldwell
    Dec 31, 2025
    5.0
    Absolutely love this place, just wish there was one closer to my house.
  • BR
    Brooke Rady
    Dec 25, 2025
    5.0
    Always friendly and the staff take the time to help educate you
  • ND
    Natalie Donahue
    Dec 24, 2025
    1.0
    Very unprofessional grooming staff at this Petco. They showed clear discrimination toward my dog’s breed, and if he were a small dog, it wouldn’t have been an issue. I won’t be returning and regret spending any money here.
  • NN
    nazzy
    Dec 20, 2025
    1.0
    norma is rude giving this place a distasteful experience.
  • BD
    Brittany D
    Dec 11, 2025
    5.0
    We have been to dozens of different pet stores, both big brand and not and while really dislike their check out setup and how you're weaving around everything, even more so once you check out, this is still one of our favorite stores. The store is always clean and more or less fully stocked. The animals in there always look well cared for and in good health. The staff is always very friendly, attentive, and helpful. We have gotten many new family members from this location over the years and on a whole I would recommend them.

Frequently Asked Questions About Petco

Does the Petco Rosenberg location have a vet hospital?

Yes, Petco Rosenberg has a full-service vet hospital.

Does Petco Rosenberg offer vaccinations?

Yes, Petco Rosenberg provides vaccinations.