Petco

4.3
1146 reviews

About

Pet StorePet supply store
Visit your Rosenberg Pet Store located at 23710 Commercial Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
23710 Commercial Dr, Rosenberg, TX
77471-6200, United States

Hours

Reviews

4.3
1,127 reviews
5 stars
703
4 stars
223
3 stars
85
2 stars
20
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rude staff and lack of assistance.

Grooming Issues

Several reviews highlighted negative experiences with grooming services, including injuries to pets and dissatisfaction with the grooming process.

Veterinary Care

Customers expressed frustration with the veterinary services, citing poor communication, high costs for services, and lack of compassion from staff.

Store Cleanliness

The store generally received praise for being clean and organized, although some customers noted issues with inventory management.

Product Availability

While many customers appreciated the variety of products, some expressed disappointment over the lack of specific items and high prices.
  • DB
    Delchanell Brown
    6 days ago
    1.0
    I rating the grooming dept terrible attitude and service the Manager the Hispanic young lady is terrible and they don't explain anything very well never coming back to Petco in Rosenberg Tx again terrible environment and neg employees in grooming dept.
  • JP
    jazmine palmerin
    Nov 7, 2025
    1.0
    They take their sweet time. I was sitting outside in my vehicle for a long time waiting on my curbside order. I eventually had to go inside and get it myself and when I walked in, I saw they weren’t even busy or doing anything.
  • TS
    Tim Slayton
    Nov 7, 2025
    5.0
    Store is clean and well organized. Staff is friendly and helpful
  • KM
    K Mitra
    Oct 25, 2025
    5.0
    One of the best Petco in our area
  • AR
    Austin Roper
    Oct 25, 2025
    1.0
    Terrible customer service. I went in there for a DoorDash order and after I couldnt find an item, I asked the woman working the counter Norma if I could get some help finding the item because I had already looked, she just rolled her eyes and pointed to a general direction at the back of the store instead of actually helping me; seemed like I bothered her just for asking for help. Not only will I not be taking any more orders for this location, I am local and I will not be shopping here for my dog anymore.

Frequently Asked Questions About Petco

Does the Petco Rosenberg location have a vet hospital?

Yes, Petco Rosenberg has a full-service vet hospital.

Does Petco Rosenberg offer vaccinations?

Yes, Petco Rosenberg provides vaccinations.