Brand Certified
Banfield Pet Hospital
4.0(187 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
931 E Interstate 30, Rockwall, TX
75087, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(972) 722-1295
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Rockwall provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.0
187 reviews
5 stars
126
4 stars
13
3 stars
6
2 stars
3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Attentiveness
Some customers praised the staff for being kind, helpful, and attentive, while others expressed frustration over lack of direct communication with veterinarians.
Quality of Care
Mixed reviews on the quality of medical care provided, with some customers reporting excellent experiences and others citing misdiagnoses and negligence.
Pricing Transparency
Several customers complained about high costs and lack of upfront pricing, feeling that they were charged excessively for services.
Appointment Experience
Customers appreciated the ease of scheduling appointments but noted issues with wait times and the inability to accompany pets during visits.
- CCCatherine Bazan CarrFeb 5, 20261.0I would not recommend this clinic. After only one visit, Dr. Morton indicated they had "exhausted all medication options for anxiety," which seemed premature. Additionally, I never spoke directly with the doctor—all communication was relayed through a technician. There are other clinics with more attentive staff and a more thorough approach.
- KKKathleenDolphinNov 14, 20255.0I love Banfield. It is easy to schedule an appt. Their team is efficient, knowledgeable and patient. My dog is quite calm when I leave her off and pick her up.
- ACAlex CNov 10, 20251.0We’ve been here twice and have NEVER seen the vet. The vet techs take our dog to the back to be looked at by the vet instead of the vet assessing him in the room. Super strange, and makes me wonder if a vet is even there at this location, as I’ve never experienced this at any other vet or Banfield.
- JAJulia AllenMar 5, 20195.0I’ve been taking my dogs here for 4 years. They all love going to see Dr. Mahoney and the staff. I love their pet wellness plan, available hours and that they even have a drop off option. Meaning I can drop my dog off before work and they take care of them until I get off work. They make it a little easier vetting my doggies.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: