Business Details
About
Pet Boarding ServicePet GroomerPet Day CareDog Trainer
Waggin' Tails Animal Inn provides pet boarding, dog training, dog daycare, dog day camp, and pet spa services to the Richmond, TX area.
Location
Hours
Reviews
4.6
128 reviews
5 stars
104
4 stars
13
3 stars
4
2 stars
2
1 star
5
- BBbrandi barnett4 days ago5.0Love this place and highly recommend!
- KCKara CDec 30, 20255.0My dog Abbey loved going to Waggin Tails. She was always excited for the drop off. They would always know her even though she didn’t board very often and would be greeted by big hugs. I felt comfortable in the care they took of my dog.
- JSJason SmithDec 16, 20255.0Great place!! Always reliable and my dog loves it!
- SAShela AllenDec 6, 20255.0I had to go out of town on business for a week and left my cat at Waggin Tails Animal Inn. This was the first time I've had to board an animal, so I wasn't quite sure how it would work out or what to expect. Scheduling, filling out the required paperwork, drop-off and pick-up were all seamless. When I picked my cat up this morning, the staff brought her out and gave me an update of what she'd been up to while I was away. My cat was purring and showed no distress at all. She's settled back in at home as if she hadn't been boarded. It's clear they took excellent care of her, and I will definitely use Waggin Tails Animal Inn again.
- LDLarry DeesDec 4, 20255.0We have been going here for several years and have had a great experience each time.
Frequently Asked Questions About Waggin' Tails Animal Inn
Are you locally and family owned?
Indeed, we are a locally owned, family-operated, and woman-led enterprise. Our business has been proudly serving the community since 2005, backed by over two and a half decades of experience in pet care services.
What does "all-inclusive" boarding mean at your facility?
Our all-inclusive boarding service encompasses a comprehensive stay for your pet with a single nightly rate, eliminating any unexpected charges. Each night includes personalized playtime sessions, and attentive care from our certified staff. We provide premium pet food, though you're welcome to bring your own, and we'll administer any necessary medications as per your instructions. Our pricing is based on nightly stays rather than daily rates, offering you greater value and flexibility during your pet's visit.
Do I need to have my dog evaluated before their stay?
An evaluation is not mandatory prior to your dog's stay with us. However, we do offer new clients a complimentary day of doggie day camp. This provides an excellent opportunity for your dog to become acquainted with our staff and environment.
Do you offer tours of your facility?
We are pleased to offer complimentary tours of our pet resort. We would be delighted to show you around our facilities and address any inquiries you may have in person. We look forward to meeting you and your pet.
What grooming services do you offer?
We have a full time groomer and full service pet spa. Our full grooming services include breed-specific hair cuts, deshed treatments, baths and brushouts, pedicures, and anal gland expression. Please call our email our office for pricing and availability.
Do you offer dog training?
We do! Our AKC certified trainers offer onsite, one-on-one training during Daycamp or off-site at your home or location of your choice. We also have training classes throughout the year including our Wag' N Train (basic training), Canine Good Citizen, and Puppy Train classes. Please call or email our office for pricing and availability.
Do you have more than one location?
Our Fulshear location, Waggin' Tails Pet Ranch, is also all-inclusive and offers the same all-inclusive services as Waggin' Tails Animal Inn. Check out that location at www.waggintailspetranch.com
What happens if my pet becomes ill during their boarding stay?
If your pet becomes ill and needs medical attention, we try and have them seen by your veterinarian. If not possible, we will take them to an emergency vet. Our We treat every pet who boards with us as if they are our own; their care and comfort are our highest priority. We charge a nominal fee per pet, per stay for our guests who qualify* to be covered under our Vet Warranty. The Vet Warranty covers vet bills up to $500 incurred by an illness or injury due to boarding up to 7 days after the pet leaves the Ranch.
*not every pet that boards with us is eligible for the Vet Warranty. Exclusions include dogs and cats 10 years of age and older, pets that are not dogs or cats, and pets with some pre-existing conditions. Contact us with questions and for more information
What should I bring with my dog for their boarding stay?
You can bring anything that makes them comfortable- toys, bedding, treats, etc. We provide a cot and bedding if needed.
Do not bring: food/water bowls (we have plenty!), rawhides, or anything you would be devasted if it gets lost or damaged.
How do I find out how my dog did during their boarding stay?
Our staff gives report cards for all dogs' first boarding or Daycamp visit. We will also answer any specific questions you have when you pick up. You are also welcome to call our email to check on your dog during their stay.
I'm leaving my dog over a holiday when you are closed- who will take care of my dog that day?
There are several holidays a year when our office is closed for drop offs and pick ups, but our kennel staff is here 365 days/year, providing excellent care for our boarding pets.
How does your Day camp pricing work?
Our Daycamp is $32/day for those who only need an occasional day and want to pay each visit. For our clients whose dogs come frequently or on a regular schedule, we have punchcard packages available. Baths and rinses are an additional charge.
I want to bring my dog to Daycamp on the days I go into the office. How early can I drop off? Do you feed my dog during Daycamp?
We offer Daycamp Monday-Friday. Dogs can be dropped off as early as 7am and picked up as late as 6:00pm. We do not feed dogs during Daycamp for safety reasons.
Do you accept non-spayed and non-neutered dogs?
Yes, we do. Waggin’ Tails will do everything possible to get your dog(s) into a playgroup or playgroups but it is our policy to restrict playgroups (NOT playtime) for non-neutered and/or non-spayed dogs. We are very careful how we place dogs into playgroups and safety is our number one concern. While some dogs play well with non-neutered/non-spayed dogs, many will “bully” or attack the non-neutered/non-spayed pet without any other provocation. Waggin’ Tails staff members are responsible for watching and monitoring multiple playgroups and may choose to play with your dog in a solo situation if there are no safe playgroups available. Please feel free to ask us any questions you have regarding our safety policies.
policy. We are committed to providing a safe and fun place for your dog while your family is away.
My female dog is in heat. Can I still board her?
For safety reasons, female dogs may not come to Waggin' Tails while in heat or up to 14 days past active heat. We also do not accept pregnant dogs.
Is Waggin' Tails Animal Inn a locally owned and family-operated business?
Yes, Waggin' Tails Animal Inn is locally owned, family-operated, and woman-led, with over 25 years of experience serving the community since 2005.
What does the all-inclusive boarding service at Waggin' Tails Animal Inn include?
The all-inclusive boarding service includes a single nightly rate covering personalized playtime, certified staff care, premium pet food (or your provided food), and medication administration, with pricing based on nightly stays.
Is a dog evaluation required before boarding at Waggin' Tails Animal Inn?
No evaluation is mandatory before boarding, but new clients are offered a complimentary day of doggie day camp to familiarize their dog with the staff and environment.
Can I tour the Waggin' Tails Animal Inn facilities before boarding?
Yes, complimentary tours are available to show you around the pet resort and answer any questions in person.
What grooming services does Waggin' Tails Animal Inn offer?
They provide full-service grooming including breed-specific haircuts, deshed treatments, baths, brushouts, pedicures, and anal gland expression with a full-time groomer on staff.
Does Waggin' Tails Animal Inn provide dog training?
Yes, AKC certified trainers offer onsite one-on-one training during Daycamp, off-site training at your location, and various training classes such as basic training and Puppy Train classes.
What are the business hours for Waggin' Tails Animal Inn?
Monday to Friday, 7:00am to 6:00pm; Saturday, 7:30am to 1:00pm; Sunday, 3:00pm to 6:00pm (pickups only). The facility is closed on certain holidays.
What nearby automotive services are available around Waggin' Tails Animal Inn in Richmond, TX?
Nearby automotive services include Em State Inspections for oil changes and emissions, Bruno Motors and Expo Motors LLC as used car dealers, as well as multiple auto repair shops like Houston Car Garage and XDS Automotive, useful for customers needing vehicle service while visiting.
Which nearby locations could be convenient for customers visiting Waggin' Tails Animal Inn?
Customers might find The Ballard House appealing for events, P.A.W.S. for pet adoption interests, and local places like Bill Bounds Nursery for flowers and gifts, enhancing their visit to Richmond, TX.
Are there nearby places where customers can get pet supplies or grooming outside Waggin' Tails Animal Inn?
Yes, Animal Inn nearby offers pet grooming and pet store services, providing additional options for pet supplies or grooming needs close to Waggin' Tails Animal Inn.