Business Details
About
Pet StorePet supply store
Visit your Richardson Pet Store located at 1401 E Spring Valley Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,330 reviews
5 stars
815
4 stars
258
3 stars
136
2 stars
39
1 star
82
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rudeness from specific employees.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times, unhelpful staff, and negative interactions.
Store Cleanliness
Customers expressed concerns about the cleanliness of the store and the conditions of the animals, with reports of dirty habitats and unpleasant odors.
Product Availability
While some customers appreciated the selection of products, others noted frequent stock issues, particularly with specific pet food items.
Grooming Services
Grooming services received mixed feedback, with some customers satisfied with the results while others reported poor experiences and unkind staff.
- EBEbony BrownNov 12, 20255.0My daughter LOVES THIS PLACE!!!!!!!
- CHConnie HeiseNov 9, 20255.0This is my local store and I can usually find what it need but if I do have to order from Petco, it arrives quickly and I can pick it up here. The staff are always friendly and asking about the particular pet I am shopping for.
- AIAzucena InterianoNov 5, 20255.0Clean and organized
- ASAlfredo SauceOct 31, 20255.0Overheard Valerie giving a customer a whole rundown on bearded dragon care and I just want her to know that she's doing a great job! Went over the importance of UVB and basking, why not to use sand, supplementation, etc. Shout out to you!!
- PEPaul EverettOct 11, 20251.0Really rude employee..i am 67 years old....an she was in the top ten mean ones i have seen in sales....manager did not really care..good by So many other pet stores around ....
Frequently Asked Questions About Petco
Does the Petco Richardson location have a vet hospital?
No, Petco Richardson does not have a full-service vet hospital.
Does Petco Richardson offer vaccinations?
Yes, Petco Richardson provides vaccinations.
Does Petco Richardson offer curbside pickup?
Yes, curbside pickup is available at Petco Richardson. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Richardson Petco?
Hamster and guinea pig prices vary by location. Call your Richardson Petco at 9722385257 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Richardson sell dogs?
No, Richardson Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services are available at Petco Richardson for pet vaccinations?
Petco Richardson provides vaccination services to help keep your pets healthy.
Does Petco Richardson have a full-service veterinary hospital?
No, Petco Richardson does not have a full-service vet hospital.
Is curbside pickup available at Petco Richardson?
Yes, curbside pickup is available for eligible products at this location.
What are the store hours for Petco Richardson?
Petco Richardson is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Petco Richardson sell dogs and cats?
No, Petco Richardson does not sell dogs or cats, but you can meet adoptable dogs and cats through the Petco Love program partnered with local animal welfare organizations.
Where is Petco Richardson located and how can I contact them?
Petco Richardson is located at 1401 E Spring Valley Rd, Richardson, TX 75081. You can reach them by phone at +1 972-238-5257.
Are there veterinary services nearby Petco Richardson?
Yes, nearby veterinary options include Vetco Vaccination Clinic and VCA Pet Doctor Animal Hospital for comprehensive pet care.
What dining options are near Petco Richardson for a meal before or after my visit?
You can dine nearby at Sonic Drive-In, Chick-fil-A, Starbucks, Panda Express, and Pizza Hut Express.
Are there other pet stores or grooming services close to Petco Richardson?
Yes, there is another Petco nearby that offers pet supplies and grooming services.
What payment options does Petco Richardson accept?
Petco Richardson accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.