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Petco

4.3
(1353 reviews)

Business Details

(972) 238-5257

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Richardson. Visit your local Petco at 1401 E Spring Valley Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Richardson Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1401 E Spring Valley Rd, Richardson, TX
75081, United States

Hours

Reviews

4.3
1,353 reviews
5 stars
829
4 stars
261
3 stars
135
2 stars
41
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including long wait times at checkout and unhelpful or rude employees.

Store Conditions

Customers expressed concerns about the cleanliness and upkeep of the store, particularly regarding the living conditions of animals.

Product Availability

While many found the selection good, some noted frequent stock issues, particularly with specific pet food and supplies.

Grooming Services

Mixed feedback on grooming services, with some customers satisfied with the results while others reported poor experiences.
  • DR
    Darwin Rusli
    Feb 23, 2026
    4.0
    Complete but a little messy
  • AE
    Althea Espinoza
    Feb 19, 2026
    5.0
    Always friendly and helpful staff, and I find everything my furry girl needs! Easy in and out location and great hours of operation.
  • BM
    Brittany M
    Feb 18, 2026
    1.0
    I’ve been shopping here for years. I have to say dealing Valerie and her attitude was a horrible experience. She’s loud for no reason. She barks at fellow employees giving them demands. She has no social skills with customers. I definitely won’t be back any time soon.
  • WT
    Willow Tabije
    Feb 12, 2026
    5.0
    My favorite store. Shoutout to Jesse, Terry, and Valerie(everyone else is amazing as well, I only remember these names) for helping me with my fish and Green Anole
  • AG
    Admin Gideon
    Feb 2, 2026
    4.0
    Great selection and friendly staff. Only negatives are; their online prices and store prices are different, (I needed a new blade for my clippers and the website stated $23.99 if I picked up at store, when they rang me up at the store the price was $45. I had to show them the website to get the lower price) the other minor downside is that they don't have a scale to weigh your pet like PetSmart does. (It helps to know the weight to know which medications to purchase)

Frequently Asked Questions About Petco

Does the Petco Richardson location have a vet hospital?

No, Petco Richardson does not have a full-service vet hospital.

Does Petco Richardson offer vaccinations?

Yes, Petco Richardson provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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