Business Details
About
Pet StorePet supply storePetco
Visit your Richardson Pet Store located at 1401 E Spring Valley Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,342 reviews
5 stars
822
4 stars
259
3 stars
136
2 stars
41
1 star
84
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times at checkout and unhelpful or rude employees.
Grooming Concerns
Mixed feedback on grooming services, with some customers satisfied while others reported poor experiences and unkind staff.
Animal Care Standards
Multiple reviews expressed concern over the care and cleanliness of animals in the store, including dead fish and unsanitary conditions.
Product Availability
Customers noted issues with stock levels, particularly for specific pet food and supplies, but also mentioned a good selection of products overall.
- SBSofia BangJan 1, 20262.0Vine por comida para mis peces y traerla a México. Todo lindo y acomodado pero no había mucho surtido del alimento que buscaba. La zona de adopcines de gatos horrible, la asociación CAT LADY, super mala actitud al acercarme a ver a los gatos y pedir información. Si no eres güera no eres candidato a adoptar? Porque llegaron otros y a esos hasta les sonrieron. O solo son así los cat person? Me dedico al rescate y adopción de perros y uno debe ser muy amigable. La gatita era preciosa, ojalá la adopten en un buen hogar.
- LHlupe hinkleDec 31, 20254.0Customer service great
- JMJermaine MartinDec 28, 20255.0Very Nice. Polite. Helpful Staff. Keep Up The Great Work.
- LBLinhchi BuiDec 27, 20251.0We loved this store, except the last time we went there, I promised my daughter to buy 2 parakeets. And I also saw the promotion that you could get a bird for 50% off the original price. My daughter took a bird cage with her (as in photo), but Angeline didn’t want to sell us 2 parakeets. She said the cage was too small. I didn’t know that at all!!! I told her that I will get a bigger cage, but she still didn’t sell both of the birds. We could buy only one parakeet. We called back 1 hour later and asked if we could come and get the 2nd parakeet with 50% off as we already have a big cage now. Angelina ( the manager) told me we cannot get the promotion, because we had to buy 2 at the same time!!! So I have no idea with everything that just happened!
- SSSarah SDec 19, 20252.0There is literally no one at the checkout for up to 10 minutes. This is the second time it’s happened. The grooming is good, but having to pay in the store shouldn’t take 10 minutes or more.
Frequently Asked Questions About Petco
Does the Petco Richardson location have a vet hospital?
No, Petco Richardson does not have a full-service vet hospital.
Does Petco Richardson offer vaccinations?
Yes, Petco Richardson provides vaccinations.
Does Petco Richardson offer curbside pickup?
Yes, curbside pickup is available at Petco Richardson. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Richardson Petco?
Hamster and guinea pig prices vary by location. Call your Richardson Petco at 9722385257 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Richardson sell dogs?
No, Richardson Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services are available at Petco Richardson for pet vaccinations?
Petco Richardson provides vaccination services to help keep your pets healthy.
Does Petco Richardson have a full-service veterinary hospital?
No, Petco Richardson does not have a full-service vet hospital.
Is curbside pickup available at Petco Richardson?
Yes, curbside pickup is available for eligible products at this location.
What are the store hours for Petco Richardson?
Petco Richardson is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Petco Richardson sell dogs and cats?
No, Petco Richardson does not sell dogs or cats, but you can meet adoptable dogs and cats through the Petco Love program partnered with local animal welfare organizations.
Where is Petco Richardson located and how can I contact them?
Petco Richardson is located at 1401 E Spring Valley Rd, Richardson, TX 75081. You can reach them by phone at +1 972-238-5257.
Are there veterinary services nearby Petco Richardson?
Yes, nearby veterinary options include Vetco Vaccination Clinic and VCA Pet Doctor Animal Hospital for comprehensive pet care.
What dining options are near Petco Richardson for a meal before or after my visit?
You can dine nearby at Sonic Drive-In, Chick-fil-A, Starbucks, Panda Express, and Pizza Hut Express.
Are there other pet stores or grooming services close to Petco Richardson?
Yes, there is another Petco nearby that offers pet supplies and grooming services.
What payment options does Petco Richardson accept?
Petco Richardson accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.