Petco

4.3
760 reviews

About

Pet StorePet supply store
Visit your Port Arthur Pet Store located at 8735 Memorial Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8735 Memorial Blvd, Port Arthur, TX
77640-1554, United States

Hours

Reviews

4.3
754 reviews
5 stars
477
4 stars
153
3 stars
64
2 stars
23
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported poor service and lack of assistance.

Product Availability

Customers noted a good selection of products, but some expressed frustration over stock issues and high prices.

Grooming Services

Grooming experiences varied widely, with some customers satisfied while others reported negative experiences and poor treatment of pets.

Animal Care Concerns

Several reviews raised serious concerns about the treatment and health of animals in the store, indicating a need for better animal care practices.

Store Environment

The store is generally described as clean and well-organized, although some customers found it noisy and crowded.
  • RJ
    Rob Jr
    Oct 31, 2025
    1.0
    Me and my boys were just here, they were so excited to pick out fish for their new tank. There was a lady in the fish area putting up stuff so we waited patiently for her to get done but she left without asking if we needed help... no big deal it happens. We went to the front to ask for help with the fish, they paged on the loud speaker that help was needed in the fish area, lady shows back up, I walk up and say hi, she said "excuse me" and walks right past us. I waited thinking she or someone would come back... but no one came. I walked up and told the lady up front that no one showed up so I guess we would have to go somewhere else and she just said "OK" and went back to what she was doing. We were the only people in the store. Those people were to lazy to help and didn't care about our experience there. This used to be my go to place for fish. Now I will not be coming back.
  • LS
    Linda Sanders
    Oct 12, 2025
    5.0
    Excellent
  • TH
    thorny haynes
    Sep 8, 2025
    5.0
    Great Staff and Helpful!! Showed me what I was looking for.
  • SG
    Stacy Guidry
    Sep 8, 2025
    5.0
    Get my dogs nails cut and buffed at the grooming part and they do a great job.
  • KE
    Kelly Eubanks
    Aug 26, 2025
    4.0
    Good product. A little pricey

Frequently Asked Questions About Petco

Does the Petco Port Arthur location have a vet hospital?

No, Petco Port Arthur does not have a full-service vet hospital.

Does Petco Port Arthur offer vaccinations?

Yes, Petco Port Arthur provides vaccinations.