Petco

4.3
763 reviews

About

Pet StorePet supply storePetco
Visit your Port Arthur Pet Store located at 8735 Memorial Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8735 Memorial Blvd, Port Arthur, TX
77640-1554, United States

Hours

Reviews

4.3
757 reviews
5 stars
480
4 stars
153
3 stars
64
2 stars
23
1 star
37

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Several customers reported negative experiences with grooming services, including injuries to pets and unprofessional handling.

Customer Service

While some customers praised the friendly and helpful staff, others experienced poor service and lack of assistance, particularly in the fish section.

Cleanliness and Stock

The store was generally noted for being clean and well-stocked, although some customers mentioned issues with product availability.

Animal Care Concerns

There were serious concerns raised about the treatment of animals in the store, with reports of unhealthy conditions for fish and other pets.

Pricing

Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it high compared to competitors.
  • EB
    Eboni Berotte
    Dec 18, 2025
    5.0
    I shop here often. The store is always clean and staff is always helpful and friendly.
  • NW
    Natalie Wester
    Dec 7, 2025
    5.0
    Very excellent customer service at this location.
  • RJ
    Rob Jr
    Oct 31, 2025
    1.0
    Me and my boys were just here, they were so excited to pick out fish for their new tank. There was a lady in the fish area putting up stuff so we waited patiently for her to get done but she left without asking if we needed help... no big deal it happens. We went to the front to ask for help with the fish, they paged on the loud speaker that help was needed in the fish area, lady shows back up, I walk up and say hi, she said "excuse me" and walks right past us. I waited thinking she or someone would come back... but no one came. I walked up and told the lady up front that no one showed up so I guess we would have to go somewhere else and she just said "OK" and went back to what she was doing. We were the only people in the store. Those people were to lazy to help and didn't care about our experience there. This used to be my go to place for fish. Now I will not be coming back.
  • LS
    Linda Sanders
    Oct 12, 2025
    5.0
    Excellent
  • SG
    Stacy Guidry
    Sep 8, 2025
    5.0
    Get my dogs nails cut and buffed at the grooming part and they do a great job.

Frequently Asked Questions About Petco

Does the Petco Port Arthur location have a vet hospital?

No, Petco Port Arthur does not have a full-service vet hospital.

Does Petco Port Arthur offer vaccinations?

Yes, Petco Port Arthur provides vaccinations.