Vetco Total Care Animal Hospital

4.7
174 reviews

About

Veterinarian
Visit your Plano Vetco Total Care located at 4836 W Park Blvd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
4836 W Park Blvd, Plano, TX
75093, United States

Hours

Reviews

4.7
173 reviews
5 stars
157
4 stars
3
3 stars
1
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly, knowledgeable, and caring towards their pets.

Communication

Several reviews highlighted the thoroughness and clarity of communication from the veterinarians and staff regarding pet care and treatment options.

Customer Service

While many experiences were positive, some customers reported issues with customer service, including feeling pressured for additional services and lack of responsiveness.

Facility Experience

The clinic was often described as clean and welcoming, contributing to a positive experience for pet owners.

Concerns with Care

A few reviews mentioned concerns about the sensitivity of the staff during examinations and the handling of anxious pets.
  • RO
    Reggie O'Farrell
    Nov 9, 2025
    5.0
    Dr. Anderson and Marie (technician) were amazing. My father-in-law passed away suddenly and we took his senior dog here to get assessed and updated on vaccines, etc. They were very helpful, knowledgeable, and empathetic.
  • MC
    Matt Connors
    Nov 7, 2025
    5.0
    All doctors and technicians were great and took care of my dog like she was their own. Cleanly facility with knowledgeable employees. Would definitely recommend to anyone looking for a vet!
  • JG
    Jesse Garrett
    Nov 1, 2025
    5.0
    Very friendly staff, truly care about the animals they see, and very informative!
  • MV
    Manuel Morfin Valencia
    Oct 31, 2025
    1.0
    I should’ve listened to the bad reviews. I scheduled my dog for a vaccine and a vaccine only, which I made sure to let know when booking the appointment. Once there, they wasted my time by trying to oversell a lot of different stuff. My dog just had bloodwork and wellness check a couple months ago. I shared his records, they insisted which was never the same case in other locations. Waste of time and definitely never using Petco again. The staff (they didn’t even introduced themselves) wasn’t welcoming at all or willing to solve the issue. Avoid.
  • AC
    Ana Cook
    Oct 22, 2025
    1.0
    We scheduled an exam for our new maltipoo puppy over the weekend, we planned to get her shots at TCAP and have them do the exam. I told the vet tech this information who then told Dr. Anderson. They took our puppy to the back for her exam, and only the doctor returned to give us a report. She said our puppy look healthy overall but is “underweight” the entire time Dr. Anderson was speaking she stated our puppy could “die” continuously. I understand giving new dog parents knowledge, but she was overally insensitive. Even when I made them aware that we were going to get our puppy shots right after her appointment. She then stated that my 9 week old puppy needed to wait 3-4 for her next set of shots… which would make her less protected to get sick and she would already be 12-13 weeks to get her next set of shots? Didn’t sound right. She said our maltipoo puppy(who was the runt of the litter) weighed 1.9 pounds, I asked her what should her weight be, Dr.Anderson replied and stated she can’t say, so why say my dog is underweight if you don’t even know what weight she should be? I feel like she felt the need to exaggerate her words so much because we told them we weren’t getting any work done through them, and through TCAP instead. She didn’t ask if we had any additional questions, didn’t talk much about expectations for our puppy..she just continued to use the word “die” over & over. I have never had a bad experience with a vet before but I will make sure I won’t return here. I hope Dr. Anderson reflects and chooses not to be so insensitive with her customers in the future. I rather go to Thrive.

Frequently Asked Questions About Vetco Total Care Animal Hospital

What types of pet care services does Vetco Total Care Animal Hospital in Plano offer?

Vetco Total Care provides comprehensive services including wellness exams, vaccinations, dental care, surgery, and emergency care tailored to your pet's needs.

What are the operating hours of Vetco Total Care Animal Hospital in Plano?

The hospital is open Monday, Tuesday, Thursday, Friday, and Saturday from 8:00 AM to 6:00 PM and closed on Wednesdays and Sundays.