Business Details
About
Pet StorePet supply store
Visit your Plano Pet Store located at 801f West 15th St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
898 reviews
5 stars
555
4 stars
182
3 stars
71
2 stars
26
1 star
64
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rude behavior from specific employees.
Grooming Services
Grooming experiences were mixed; while some customers had positive experiences, others reported poor service and dissatisfaction with the grooming results.
Customer Service
Customer service quality varied significantly, with some customers experiencing excellent service while others faced long wait times and unhelpful staff.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers expressed frustration with product availability, particularly regarding specific pet foods and items being out of stock.
- DMDatguy MNov 11, 20252.0This store is too new to not be more taken care of. The fish section is a mess.
- CCCourtenay C. Stuppy (Courtenay)Oct 31, 20255.0Always friendly
- HBHelen BeardenOct 24, 20255.0I appreciate the assistance I got from employees. Very pleasant staff.
- GSGeoff SchipskeOct 11, 20255.0We adopted a new dog that had severe anxiety so we signed up for training at Petco. The change we saw in our dog's confidence was incredible and he mastered several really cool tricks in the process. I highly recommend doing the 6-week personal course with Gene, who is a fantastic and patient trainer. That's what we did and the training we got was top-notch and the price was very reasonable. They also offer group classes and now that our dog is sure of himself we will be signing up for another 6-weeks.
- CHClara HokulaniOct 9, 20251.0Very disappointing experience. The workers here are lazy and rude. I placed an order and waited outside, but they refused to bring it out or even call me because they “didn’t want to take the time” to locate my car, despite it being parked in front of the store. Terrible customer service and zero effort to help. Never had this issue before any other time at this store or any other stores
Frequently Asked Questions About Petco
Does the Petco Plano location have a vet hospital?
No, Petco Plano does not have a full-service vet hospital.
Does Petco Plano offer vaccinations?
Yes, Petco Plano provides vaccinations.
Does Petco Plano offer curbside pickup?
Yes, curbside pickup is available at Petco Plano. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Plano Petco?
Hamster and guinea pig prices vary by location. Call your Plano Petco at 4692410509 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Plano sell dogs?
No, Plano Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What products and services does Petco Plano offer?
Petco Plano provides premium pet foods, expert training, vaccination services, grooming, and pet supplies for various animals.
Does Petco Plano have a full-service veterinary hospital?
No, Petco Plano does not have a full-service vet hospital.
Are vaccinations available at Petco Plano?
Yes, vaccination services are offered at Petco Plano.
Can I order products online and pick them up at Petco Plano?
Yes, Petco Plano provides curbside pickup for eligible products and same-day delivery services.
Does Petco Plano sell dogs or cats?
No, Petco Plano does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare groups.
What are the operating hours of Petco Plano?
Petco Plano is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Is Petco Plano accessible for customers with disabilities?
Yes, Petco Plano has wheelchair accessible entrances, parking, and restrooms, but does not have wheelchair accessible seating.
Can I find a vet vaccination clinic near Petco Plano?
Yes, the Vetco Vaccination Clinic is located nearby, providing convenient access to additional veterinary services for your pets.
Are there any places to grab a coffee near Petco Plano?
Yes, there are Starbucks locations and Barnes & Noble nearby where you can enjoy coffee before or after visiting Petco Plano.
What other shopping options are near Petco Plano?
Nearby shopping options include Bed Bath & Beyond for home decor, Michaels for crafts, Old Navy for clothing, and DSW Designer Shoe Warehouse for footwear.