Business Details
About
Pet StorePet supply store
Visit your Plano Pet Store located at 8700 Preston Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
527 reviews
5 stars
316
4 stars
108
3 stars
41
2 stars
20
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in the grooming and aquatic sections.
Grooming Issues
Several reviews highlighted poor grooming experiences, including injuries to pets and dissatisfaction with the grooming results.
Inventory Problems
Customers frequently reported issues with stock availability, including canceled online orders and a disorganized store.
Store Cleanliness
Mixed feedback on cleanliness, with some customers noting dirty conditions and pest issues, while others found the store clean.
Positive Experiences
Despite some negative feedback, many customers expressed overall satisfaction with their experiences, particularly regarding specific staff members.
- LHLisa Herrick5 days ago5.0Excellent customer service in aquatics.
- DWDestiny WhiteOct 14, 20251.0I placed an online order, I call to confirm it’s ready. The guy says yes, so I’m heading there. I get an email saying it’s out of stock. I call back and I complain the same guy asking why he told me it was ready then. The guy should not be answering phones for one. Second, they have the wrong person on online orders if he does not know the protocol when handling them and speaking to customers. Least neighborly pet store I’ve been to, remains so.
- NSnada sarrafknowlesOct 5, 20254.0Carla was so patient and detailed grooming our dog. The store staff are friendly.
- EBElisa BenitezSep 18, 20255.0Gene is amazing! My wife and I came to this specific Petco in particular because Gene had the best and detailed information on the Lobster we plan on getting! We're so excited to bring our lobster home!
- BMBronwyn McWattersSep 12, 20255.0I'm about to drive all the way to this location from Sherman just to pick up a guinea pig that I don't need lol. The staff was so helpful in helping me research how to introduce a New Guinea pig to my current guinea pig and they even went above and beyond when I called to tell them I wanted it. There are many more petco stores along the way but this one has my trust and they seem to care about the animals more than any other I've been to.
Frequently Asked Questions About Petco
Does the Petco North Plano location have a vet hospital?
No, Petco North Plano does not have a full-service vet hospital.
Does Petco North Plano offer vaccinations?
Yes, Petco North Plano provides vaccinations.
Does Petco North Plano offer curbside pickup?
Yes, curbside pickup is available at Petco North Plano. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at North Plano Petco?
Hamster and guinea pig prices vary by location. Call your North Plano Petco at 9723776723 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco North Plano sell dogs?
No, North Plano Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco North Plano offer for pet vaccinations?
Petco North Plano provides vaccination services to help keep your pets healthy.
Does the North Plano Petco have a full-service vet hospital?
No, Petco North Plano does not have a full-service veterinary hospital on site.
Can I use curbside pickup at Petco North Plano?
Yes, curbside pickup is available for eligible products at Petco North Plano.
What are the store hours for Petco North Plano?
Petco North Plano is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.
Does Petco North Plano sell dogs or cats?
No, this location does not sell dogs or cats. However, you can meet adoptable pets through the Petco Love program with local animal welfare partners.
Is same-day delivery available at Petco North Plano?
Yes, same-day delivery is offered at Petco North Plano for added convenience.
What nearby pet services can I find close to Petco North Plano?
The Vetco Vaccination Clinic is nearby, offering additional pet services and training options around your visit to Petco.
Are there other pet stores or dog training centers near Petco North Plano?
Yes, Petco - Plano-North is also located nearby, providing pet store services and dog training.
What nearby stores can I visit after shopping at Petco North Plano?
You can visit Michaels Stores for arts and crafts or Cost Plus World Market for home goods, both conveniently near Petco.
Can I find services for personal care and fitness near Petco North Plano?
Yes, nearby options include Sen Nail Bar for nail care and Forever Fit for gym and holistic health services.