Banfield Pet Hospital® - East Plano provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
2am, my cat was sick. Their site allowed me to book an appt for the next day. Whew!
Took me longer than I thought to get her ready, so I was a bit late, but they worked me in. Whew!
They gave me options and pricing for her testing before administering.
They were very thorough in explaining to me what the conditions were.
I feel that they really cared about my cat and my wallet.
I would definitely recommend.
Thank you Bandfield.
DJ
Dee John
Feb 19, 2026
5.0
I have been going to different Banfields for nine years and this Banfield was very organized and they made me feel like a person. I was very worried about my dog and the vet coming out and talking to me and let me know exactly what was happening was very special and I hope that others get to experience that she’s very thorough and personable And the facility was clean the person that took me back into the waiting room for taking down all the information was also very kind, and they just were very approachable and made me feel comfortable, and my dog feel comfortable, which was important to me the location was convenient. It was easy to find, and everyone who walked in seem to be pleased with the work that they were doing.
VA
Valorie Alvarado
Jul 18, 2020
5.0
Do good nail cuts
TM
Taonex Perez Medina
Dec 9, 2018
4.0
Preventive care at it best. Awesome DVM and huge Hospital.
CK
Cynthia King
Oct 5, 2017
5.0
I love to give good reviews when they are warranted and yesterday I feel that the care my pet Rocky received was amazing. He had to have a tooth extraction as well as other comprehensive services. Like all other pet owners we worry if our pets will receive the same care that we give them, well yesterday the vet was very communicative with me so I knew how my Rocky was doing throughout the day, which was relieving. April was amazing, after surgery she held Rocky and cared for him just like he was her own, I was so relieved to see how much they all care.
Thanks so much for all the care you give our pets!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in East Plano provide?
Banfield Pet Hospital offers quality health and wellness care including preventive care, vaccinations, dental, surgical care, microchipping, nutrition advice, parasite control, spay/neuter, end of life care, and DNA testing.
What are the operating hours of Banfield Pet Hospital in East Plano?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care, but they can provide urgent care advice during hospital hours and referrals to emergency hospitals if necessary. For emergencies outside of hospital hours, contact a local emergency hospital.
How can I schedule an appointment with Banfield Pet Hospital?
Appointments can be scheduled online through their website or mobile app. Banfield encourages scheduling appointments in advance as they require appointments for visits.
Does Banfield offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ available on the Banfield app.
What is an Optimum Wellness Plan offered by Banfield?
It is a preventive care plan providing annual services such as exams, vaccines, diagnostics, dental care, and nutritional consultations, which automatically renew each year. It is not insurance but offers discounts on treatments.
What nearby pet-related stores can I visit when going to Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit PetSmart and East Plano PetsHotel for additional pet supplies, training, and boarding services to conveniently support your pet's needs.
Are there any retail stores close to Banfield Pet Hospital where I can shop before or after my visit?
Yes, nearby retail stores include Sports Authority Sporting Goods, American Backyard furniture store, and K&G Fashion Superstore where you can shop for sporting goods, furniture, and apparel.
What fitness facilities are located near Banfield Pet Hospital?
24 Hour Fitness - East Plano, TX is nearby, offering opportunities to combine your pet care visit with your workout or fitness routines.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in East Plano is currently accepting new patients and encourages responsible pet ownership and preventive health care.
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