Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Pearland provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.7
178 reviews
5 stars
95
4 stars
27
3 stars
7
2 stars
9
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Quality of Care
While some customers praised the care their pets received, others expressed concerns about misdiagnoses and inadequate treatment.
Pricing Issues
Numerous reviews highlighted dissatisfaction with pricing, including unexpected charges and perceptions of being overcharged for services.
Staff Attitude
Feedback indicated mixed experiences with staff attitudes, with some customers noting friendly and caring interactions, while others reported rudeness and dismissiveness.
Appointment Management
Customers frequently mentioned long wait times and issues with appointment scheduling, leading to dissatisfaction with the overall experience.
- NNNancy NguyenOct 29, 20252.0This location is really not pleasant to go to compared to the Pasadena location. Ever since I’ve moved closer to Pearland, this location has shown a lot of unprofessional behaviors. Everything takes forever, there is no communication either. I’ve had too many problems with this location after given them many chances, I probably will never go to this location again.
- TCTerry CondonOct 2, 20255.0My pups are always taken care of so well—excellent job!!
- SJsharon johnsonSep 15, 20255.0Very caring persons. My dog is well taken care of. And they are always taking the time to answer questions over the phone. Great, great place
- CMCheryl McDanielSep 15, 20255.0I’ve been taking my pets to Banfield since 1992! They’ve been there for us through sick pets, wellness checks, losing our beloved pets and wouldn’t go anywhere else. At times they’ve had some training issues but that’s anywhere you go. We like paying monthly for things our dogs will need throughout the year, like shots, checkups, bloodwork for preventative things, teeth cleaning etc.
- DCDebra Crumb Debra CrumbSep 11, 20255.0great
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pets does Banfield Pet Hospital in Pearland care for?
Banfield Pet Hospital in Pearland provides health and wellness care for dogs, cats, and small animal pet patients.
What are the operating hours for Banfield Pet Hospital in Pearland?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM, with specific holiday closures.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals.
What preventive care services are available at Banfield Pet Hospital?
Preventive services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan offered by Banfield?
The plan includes annual preventive care such as exams, vaccines, early diagnostics, nutrition and dental consultations, with discounts on treatments; it renews automatically every 12 months unless paid in full.
How can I schedule an appointment at Banfield Pet Hospital in Pearland?
You can schedule an appointment online via their website or mobile apps available on Apple Store and Google Play, or call their main phone number.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room visits, drop-off appointments where you're notified when your pet is ready, and virtual visits for Optimum Wellness Plan clients.
What nearby pet-related stores can I visit when coming to Banfield Pet Hospital?
Nearby you can visit PetSmart for pet grooming and supplies, which is convenient for pet owners to shop before or after vet visits.
Are there any nearby dining options near Banfield Pet Hospital in Pearland?
Yes, there are multiple dining options nearby including IHOP for breakfast, Chili's Grill & Bar, and It's Just Wings for casual meals, offering convenient spots to eat around your visit.
What other shopping opportunities are close to Banfield Pet Hospital?
You can explore shopping at Five Below, Michaels for arts and crafts, Target Store Pearland, and several shoe and clothing stores like DSW and Lane Bryant nearby.