Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Pasadena provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
160 reviews
5 stars
100
4 stars
14
3 stars
8
2 stars
5
1 star
33
- BMBrooke MichelleOct 9, 20251.0I just don’t like this place. Like others, I fell for the free first visit. I brought my dog in twice for a bladder infection and both times they pushed getting all extensive, expensive testing done. It seems very impersonal. And I used them for years. Every time they tried their hardest to upsell me. I understand providing the best care for pets is their job. However, my current vet does that without suggesting I spend thousands of dollars for a bladder infection. They are overpriced for the lack of quality care in my opinion. My current vet has comparable pricing but 10x the care and compassion. I’ll never forget the last time I took my dog here, she did everything she could to run away. And she was senior at that point. I had to carry her into the clinic it shattered my heart. I can’t imagine what it was like for my animal when I had to leave her there for a day. I see so many negative reviews mentioning their suspicions about what happens behind closed doors there. I now feel the same. Don’t leave your pet alone with these people. I saw the negative reviews when I first brought my pet here so hopefully I can save your family some heart break and money. Listen to the bad reviews. Even if the staff changes I think it will remain the same. I saw plenty of staff changes, the negative feel of the clinic remained. It’s a chain of clinics they operate based on what the higher chain is telling them to do.
- MMMelissa MitchellAug 11, 20255.0Dr. Penner is the third vet we have seen for our dog’s man parts. As his fur parents we knew there was a problem but had previously been told there was not an issue by two other Banfield locations. I’m glad that we persistently asked each vet because he did have an infection in the end. Instead of pushing off my concerns, as previous vets had done, Dr. Penner asked more in-depth questions and recommended tests that the other vets didn’t even give us the option to run. After a few days on antibiotics we can already see a massive difference in our boy. We didn’t even realize how lethargic he had gotten compared to where he normally was. We still have meds to finish and to go back to make sure the infection is gone but his road to recovery is looking great.
- MCMya CooleyMar 10, 20225.0This is the best pet hospital! They took the best care of my dog ! They found the problem & provided everything to clear up everything that the other location didn’t! Forever grateful
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Pasadena?
Banfield Pet Hospital in Pasadena is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but they offer urgent care advice during hospital hours and can refer you to emergency or specialty providers if needed.
What preventive care services does Banfield Pet Hospital offer for pets?
They offer preventive treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care like exams, vaccines, early diagnostics, nutrition consultations, and dental care, with automatic yearly renewal unless paid in full.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online through their website link or via the Banfield app available on iOS and Android platforms.
Does Banfield offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital welcoming to the LGBTQ community?
Yes, Banfield Pet Hospital welcomes LGBTQ clients, showing its inclusive approach to pet care.
Are appointments required at Banfield Pet Hospital Pasadena?
Yes, appointments are required to ensure your pet receives timely and dedicated care at Banfield Pet Hospital.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby you can visit Mission for Paws if you’re interested in pet adoption or community services, and PetSmart for pet grooming and supplies.
How can visiting nearby retail stores benefit me during a visit to Banfield Pet Hospital?
After your pet’s appointment, you can shop for sporting goods at Nike Factory Store, or explore clothing and beauty options at Fairway Plaza, Ulta Beauty, or Sephora, all close by.
Is there convenient shipping or tech support near Banfield Pet Hospital?
Yes, UPS Access Point offers courier services nearby, and Geek Squad provides IT and computer repair, making running errands efficient during your visit.