Business Details
About
Emergency Veterinarian Service
NB Animal Urgent Care provides emergency triage care services to the New Braunfels, TX area.
Location
NB Animal Urgent Care
280 North Business Interstate Highway 35, New Braunfels, TX
78130, United States
Hours
Reviews
4.5
159 reviews
5 stars
138
4 stars1
3 stars1
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult situations, especially when dealing with emergencies and end-of-life decisions.
Expertise and Efficiency
The veterinary team was frequently noted for their professionalism, quick diagnosis, and effective treatment plans, often saving pets' lives in urgent situations.
Communication Issues
Several reviews highlighted poor communication, particularly regarding treatment options and follow-up care, leading to frustration among pet owners.
Cost Concerns
Customers expressed concerns about high costs for services, with some feeling pressured into unnecessary procedures or tests.
Mixed Experiences
While many reviews were positive, there were notable negative experiences, particularly regarding specific staff interactions and treatment decisions.
- EPElizabeth PannillOct 24, 20255.0Dr Lang and staff took excellent care of my dog and her litter when she needed an emergency spay . She made a full recovery and all the puppies did great
- LGLindsey GarciaOct 15, 20255.0Brought my 10 week old puppy here was diagnosed Pavo. They went over all the options and helped me find what I could afford. Everyone on staff was incredibly caring and sincere. They saved my pups life.
- WWWhitney WilsonOct 12, 20255.0Amazing experience with our pup!
- GVGabriel VelezSep 26, 20255.0i just want to say that dr lang is the absolute best person you could you could take your animal to. she did so much to help me and my chihuahua get through a very stressful/life changing altercation and i would rate her more than 5 stars if i could. you can feel very safe seeing dr lang she really helped me and she’s very reasonable at helping with everything that stresses you out in a crazy time
- GHGloria HeasleySep 25, 20255.0Such great care. I found a puppy on the side of the road on a Friday night. He had mange and was covered in fleas. NB Animal Urgent care provided outstanding service. Puppy had hookworm and was anemic. I was able to get him treated that same night. Charlie is doing well now. Thank you, I am so grateful.
Frequently Asked Questions About NB Animal Urgent Care
What services does NB Animal Urgent Care provide?
NB Animal Urgent Care offers emergency triage care, in-house diagnostics, and overnight hospitalization services.
Where is NB Animal Urgent Care located?
It is located at 280 North Business Interstate Highway 35, Suite 100, New Braunfels, TX 78130, USA.
What are the operating hours of NB Animal Urgent Care?
The clinic is open Monday and Friday from 4:00 PM to 11:00 PM, and Saturday and Sunday from 1:00 PM to 11:00 PM. It is closed Tuesday through Thursday.
Which payment options are accepted at NB Animal Urgent Care?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is NB Animal Urgent Care affiliated with any professional associations?
Yes, it is associated with AAFP, AVMA, TMA, and VECC.
How can I contact NB Animal Urgent Care?
You can call the main phone at +1 830-217-8809 or email drlang@nbanimal.com.
What nearby pet services are available around NB Animal Urgent Care?
Nearby pet services include BluePearl Pet Hospital, which is another emergency pet hospital, and Pink Poodle, a pet groomer.
Are there any convenient food options near NB Animal Urgent Care?
Yes, restaurants such as Jason's Deli, Giza Egyptian Eatery, and Montana Mike's Restaurant are nearby, making it easy to grab a meal before or after your visit.
What nearby locations can help with travel or shipping needs when visiting NB Animal Urgent Care?
FedEx Office Print & Ship Center and UPS Access Point location are close by for shipping or print services. Additionally, RushMyPassport in FedEx Office offers passport and visa services.
What recreational or local attractions are near NB Animal Urgent Care?
Downtown New Braunfels is nearby and offers parks and activities that visitors might enjoy before or after their appointment.