Brand Certified
NB Animal Urgent Care
4.5(168 reviews)
Certified by NB Animal Urgent Care • Mar 01, 2026
Business Details
280 North Business Interstate Highway 35, New Braunfels, TX
78130, United States
Certified by NB Animal Urgent Care • Mar 01, 2026
(830) 217-8809
Certified by NB Animal Urgent Care • Mar 01, 2026
https://www.nbanimalurgentcare.com/
Certified by NB Animal Urgent Care • Mar 01, 2026
About
Certified by NB Animal Urgent Care • Mar 01, 2026
Emergency Veterinarian Service
NB Animal Urgent Care provides emergency triage care services to the New Braunfels, TX area.
Location
Certified by NB Animal Urgent Care • Mar 01, 2026
NB Animal Urgent Care
280 North Business Interstate Highway 35, New Braunfels, TX
78130, United States
Hours
Certified by NB Animal Urgent Care • Mar 01, 2026
Reviews
4.5
168 reviews
5 stars
146
4 stars1
3 stars1
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, empathy, and compassion during difficult situations with their pets.
Efficient Service
Customers frequently noted the prompt and efficient service, with many being seen quickly and receiving timely treatment.
Mixed Experiences
While many reviews were positive, there were also several negative experiences regarding communication issues and perceived overcharging.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly Dr. Lang, who was commended for her thoroughness and care.
Cost Concerns
Some customers expressed concerns about the high costs of services, with a few feeling that they were charged for unnecessary procedures.
- KLKaitlyn LaraFeb 23, 20265.0I took my cat here when I noticed he hadn’t used the litter box all day. I called ahead and told them I was on my way, and when I got there they were able to quickly examine my cat and give me the run down of his condition. He had a urinary blockage! They gave me an initial quote of 2500 for his treatment, and offered me some resources for payment plan options. Being a broke college student w little to no credit, I got denied, so they were able to provide me with a bare minimum treatment plan that amounted to 700. Still expensive, but way more affordable. They were able to get him unblocked and sent him home with some meds in about 3.5 hours! He’s been in great condition since our visit, and I’m so happy they were able to help us out!
- RTRay ThomasJan 13, 20265.0Took my injured lab in on a Saturday as a walk-in. Warmly and promptly attended. Everything well explained by tech and by Dr. Robin Lang. Not rushed at all. Highly impressed with Dr. Lang and her staff. Was not overcharged. Just a great experience here and I would highly recommend NB Animal Urgent Care and Dr. Lang.
- JCJan CartwrightJan 10, 20265.0They always work me in when my dog needs immediate attention. Also have a discount for seniors.
- WSWayne SchefferJan 7, 20265.0Staff was compassionate as well as patient.
- ECEric CochranJan 3, 20265.0Excellent service provided today by this staff. No BS. My 1 year old puppy had an extreme allergic reaction that was swelling her entire body very quickly. The staff here reacted with quick and efficient urgent care. We were in and out thankfully. Few meds and she was already on the up and up. Will definitely be recommending this facility in the future. Thank you very much for your care. 🙏❤️
Frequently Asked Questions About NB Animal Urgent Care
What constitutes a pet emergency?
A pet emergency can encompass severe injuries, acute illnesses, respiratory distress, ingestion of toxic substances, seizures, or any condition causing extreme pain or distress to the animal. If you're uncertain about the severity of your pet's condition, it's advisable to contact an emergency veterinary service for professional guidance.
How can I find an emergency veterinary clinic near me?
To locate an emergency veterinary clinic in your vicinity, you can utilize online search engines, consult pet healthcare applications, or contact your regular veterinarian for their recommendations. Many urban areas have 24-hour emergency clinics available. It's prudent to identify such facilities in advance, rather than searching during an actual emergency situation.
What should I do if my pet is injured or sick?
In the event of a pet injury or illness, it's crucial to maintain composure and immediately contact your veterinarian or the nearest emergency clinic. Adhere to their instructions and refrain from attempting to treat your pet without professional veterinary guidance.
Is it safe to transport an injured pet to the vet myself?
For critically injured pets, transportation by trained professionals is often the safest option. Moving an injured animal can potentially exacerbate its condition. If you must transport your pet yourself, contact the emergency veterinary clinic in advance to inform them of your impending arrival.
How can I prepare for a pet emergency?
To prepare for potential pet emergencies, veterinary professionals recommend the following: maintain a readily accessible list of important phone numbers, including your regular veterinarian and an emergency clinic; assemble a pet first aid kit containing bandages, antiseptic, and other essential supplies; familiarize yourself with basic pet first aid techniques; ensure your pet is microchipped and wears identification tags.
What should I expect at an emergency vet clinic?
At an emergency veterinary clinic, cases are typically prioritized based on the severity of the condition. Be prepared to provide comprehensive information about your pet's health and any observed symptoms. Please note that you may experience a wait, as critical cases are given precedence.
How can I tell if my pet ingested something toxic?
Indications of potential poisoning in pets may include vomiting, diarrhea, seizures, excessive salivation, lethargy, or agitation. If you suspect your pet has ingested a harmful substance, promptly contact an emergency veterinary service or animal poison control center.
Can I give my pet human medications in an emergency?
It is strongly advised against administering human medications to pets without prior consultation with a veterinary professional. Certain human medications can be highly toxic to animals and may cause severe adverse reactions.
How can I prevent emergencies in the first place?
Preventive measures to reduce the risk of pet emergencies include scheduling regular veterinary check-ups, pet-proofing your living space, securing harmful substances out of reach, and providing a safe environment for your pet. Statistics indicate that one in three pets will require emergency veterinary treatment annually. For comprehensive information about our emergency services, please contact NB Animal Urgent Care.
What is the cost of emergency veterinary care?
The cost of emergency veterinary care can vary significantly depending on the nature of the emergency and the required treatment. Emergency veterinary services often incur higher costs than routine care. It is advisable to inquire about payment options and consider pet insurance to help manage potential expenses.
What services does NB Animal Urgent Care provide?
NB Animal Urgent Care offers emergency triage care, in-house diagnostics, and overnight hospitalization services.
Where is NB Animal Urgent Care located?
It is located at 280 North Business Interstate Highway 35, Suite 100, New Braunfels, TX 78130, USA.
What are the operating hours of NB Animal Urgent Care?
The clinic is open Monday and Friday from 4:00 PM to 11:00 PM, and Saturday and Sunday from 1:00 PM to 11:00 PM. It is closed Tuesday through Thursday.
Which payment options are accepted at NB Animal Urgent Care?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is NB Animal Urgent Care affiliated with any professional associations?
Yes, it is associated with AAFP, AVMA, TMA, and VECC.
How can I contact NB Animal Urgent Care?
You can call the main phone at +1 830-217-8809 or email drlang@nbanimal.com.
What nearby pet services are available around NB Animal Urgent Care?
Nearby pet services include BluePearl Pet Hospital, which is another emergency pet hospital, and Pink Poodle, a pet groomer.
Are there any convenient food options near NB Animal Urgent Care?
Yes, restaurants such as Jason's Deli, Giza Egyptian Eatery, and Montana Mike's Restaurant are nearby, making it easy to grab a meal before or after your visit.
What nearby locations can help with travel or shipping needs when visiting NB Animal Urgent Care?
FedEx Office Print & Ship Center and UPS Access Point location are close by for shipping or print services. Additionally, RushMyPassport in FedEx Office offers passport and visa services.
What recreational or local attractions are near NB Animal Urgent Care?
Downtown New Braunfels is nearby and offers parks and activities that visitors might enjoy before or after their appointment.
Brand Certified Facts from NB Animal Urgent Care
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