Petco

4.3
663 reviews

About

Pet StorePet supply store
Visit your Missouri City Pet Store located at 10330 Highway 6 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10427 Hwy 6, Missouri City, TX
77459, United States

Hours

Reviews

4.2
655 reviews
5 stars
411
4 stars
122
3 stars
50
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were noted for being rude or unprofessional.

Grooming Issues

Several customers reported dissatisfaction with grooming services, including poor communication and unsatisfactory results, leading to frustration and a loss of trust.

Product Availability

Customers appreciated the store's cleanliness and well-stocked inventory, although some noted issues with specific product availability.

Staff Knowledge

Many reviews highlighted the staff's knowledge and willingness to assist customers with pet care questions, contributing positively to the shopping experience.

Pricing Concerns

Some customers found prices to be high and expressed frustration over pricing discrepancies and upselling tactics during service appointments.
  • CG
    cecilia Garcia
    5 days ago
    1.0
    I need to be completely honest about Petco’s grooming service, because what happened with my dog is unacceptable. The way you treat anxious small dogs is terrible. You call them “aggressive” just because you don’t have the patience or the professionalism to handle a mini Goldendoodle that weighs less than 20 pounds. Instead of working with him, you simply refuse to take him again. That’s not how a real groomer behaves. My dog had an appointment at 10 AM and you didn’t give him back to me until almost 5 PM. I don’t even want to imagine where he was all those hours — locked up, stressed, ignored, without food or water. When he got home he was starving and desperately thirsty. He drank water like never before, which tells me he didn’t get even the most basic care while he was there. No grooming appointment should take that long. There is no excuse for it. This experience showed me exactly how bad your service is and how little you actually care about the pets you’re supposed to take care of.
  • CS
    Cheryl Scott
    6 days ago
    5.0
    I have been with PETCO for over 20 years. They are my first choice for all my dog needs. It's clean, friendly staff, knowledgeable staff and a fun place to take ROCKY
  • TT
    Tommie Jean Thomas
    Nov 5, 2025
    5.0
    Can't say enough good things about Jaden. She was awesome. Great service and Ginger is happy. I looove my Fur Baby. Thanks guys.🙏❤️💃🎶🌹💋
  • OO
    Oman Oman
    Oct 19, 2025
    5.0
    Satisfied
  • SB
    Sandra Barr
    Oct 7, 2025
    5.0
    Purchased two angel fish who are happily swimming in my tank.

Frequently Asked Questions About Petco

Does the Petco Missouri City location have a vet hospital?

Yes, Petco Missouri City has a full-service vet hospital.

Does Petco Missouri City offer vaccinations?

Yes, Petco Missouri City provides vaccinations.