Petco

4.3
1630 reviews

About

Pet Store
Visit your Mission Pet Store located at 2519 East Expressway 83 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2519 E Expy 83, Mission, TX
78572-6697, United States

Hours

Reviews

4.3
1,619 reviews
5 stars
1,044
4 stars
288
3 stars
138
2 stars
30
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor assistance.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock levels and pricing.

Grooming Services

Grooming experiences varied significantly, with some customers expressing satisfaction while others reported poor service and care for their pets.

Store Cleanliness

The cleanliness and organization of the store received both positive and negative remarks, with some customers finding it well-maintained and others describing it as dirty and unorganized.

Community Engagement

Customers expressed disappointment over the store's lack of support for community initiatives, such as posting lost pet flyers.
  • MP
    Minerva Pena
    Nov 11, 2025
    5.0
    Beautiful fish collection
  • JJ
    Jimena
    Nov 11, 2025
    4.0
    No tienen medicamento disponible a la venta.
  • DP
    Dots Polka
    Nov 5, 2025
    1.0
    Not a fan of this store. Some employees have the worst attitude and lack customer service. I was between giving my business to them or Pet Supplies Plus on 10th. Would rather go to Pet Supplies Plus where they have always been very helpful and friendly.
  • GV
    Genesis Villarreal
    Oct 26, 2025
    1.0
    What kind of PET store does not allow putting up lost pet flyers? You’d think a pet store would support such a thing. It’s not like it’s corporate policy. This is a store manager decision. Unlike Petco, PetSmart does allow putting up flyers on their community bulletin board and even creates them in their own format. Even OFFICE DEPOT has a community board where I put my flyer. In my opinion, this shows that this store doesn’t care about the community or the community’s pets. I will no longer be shopping at Petco. They obviously don’t care about my pets enough to help spread the word.
  • BB
    BiGcHeEsE27
    Oct 13, 2025
    1.0
    I recently bought two items, the Purina live clear allergen food 24$ and the applaws natural bone broth for 13$ rounded up of course. That should've been 37$ plus tax at 8.25 it should've been 42$... I GOT CHARGED 65$ ON NY CARDDIJUFJFFNF, imagine paying for your cat food and trusting that you'd be charged the amount you know you paid for AND SEEING 65$ TAKEN FROM YOUR BANK ACCOUNT??? HELLOOOO?? Anyways, I went back and I checked up with the nice employee that worked there on why I got charged that amount. AND THEY TOLD ME IT COULDVE BEEN BECAUSE OF TAXES???? Not even the British taxes us this much bruh. im beyond upset because money doesn't grow on trees and I was dumb enough to be trusting and not ask for my receipt. Last time I'm doing so and last time I'm going here to buy cat food. Walmart and Heb are way more reliable with transactions...

Frequently Asked Questions About Petco

Does the Petco Mission location have a vet hospital?

No, Petco Mission does not have a full-service vet hospital.

Does Petco Mission offer vaccinations?

Yes, Petco Mission provides vaccinations.