Vetco Vaccination Clinic

Reviews

• LJ

  Loree Jones

  Oct 30, 2025
  5.0
  The Vetco clinic in Midlothian did a great job with my very anxious dog’s vaccination. I would go again.
• AD

  Ash Douglas

  Oct 24, 2025
  1.0
  If you have an Australian Shepherd, please do NOT bring them here. I took my 11-year old Australian Shepherd to this location for his yearly vaccines. The lady who checked us in was incredibly kind but it was immediately made very clear that the rest of vet staff did not care for my dog's breed. My dog does whine out of anxiety when he is at the vet's office. I do understand this sound can be grating, but he is friendly and well-behaved otherwise. Throughout our appointment, the staff was visibly annoyed by his whines and made multiple comments on how they do not like "dealing" with Australian Shepherds. They were unnecessarily rough when giving him the vaccine shots and I was not asked any basic questions regarding my dog's health or well-being. It was apparent that the staff here wanted us out and gone as soon as possible. I do not expect everyone to love my dog like I do. However, if you are working in a field that is dedicated to providing care for live animals, then you should be mature enough to set aside any prejudice you have towards a breed of dog for a 30-minute appointment. So please, do not bring your Aussie here. Your dog will most likely not be treated with kindness and I would not trust this staff to care for your pet.
• MB

  McKayla Butler

  Jun 10, 2025
  1.0
  Please please please do your research before trusting vets here… it’s sad… I went to the vetco in Midlothian yesterday and spoke to the super sweet lady at the register desk about my Australian Shepherd. I communicated to her that he is an Aussie and will highly likely have the MDR1 gene. This is a gene many Australian Shepards, Collies, and other Shepard breeds have where the dog is highly sensitive to drugs such as ivermectin - which is in most heart worm preventions such as heart guard. She reassured me and essentially said she got it. For context.. Recently, a friend of mine had a dog pass away due to heart worms this year - it was a rescue situation and I started getting nervous for my dog. I had got him tested for heart worms not that long ago where he tested negative and they prescribed me heart guard for him. But the one they prescribed me I saw had ivermectin - I had let me them know that that was possibly leathal for my dog who may have the MDR1 gene and explained how multiple vets told me I couldn’t give him that due to that high possibility. After my friend’s dog passed away I went back to see if they had a preventative they could prescribe that would not have a drug that would be harmful for him since he is an Aussie and is sensitive to the drug mentioned above that is found in heart guard. The super sweet lady at the check in register was like “ yeah yeah I got you”. When they finish the little check up - his weight, temperature, etc. They handed me a bag and receipt to check at the front desk. Note: the medication was in the bag - I did not see what it was until later. The next day I woke up 5am to open at a local coffee shop and I gave him the first chewable and notice on the front it said “ivermectin”. I quickly grabbed 3/4ths of the chewable out of his mouth and called the nearest 24 hour vet to figure out if I should go somewhere or just watch him and make sure he doesn’t have a seizure or reaction and to hear their recommendation moving forward. They recommend we watch him and they said to stay away from the medication in the future in case he does have the gene. But just bring him in if his body has a negative response. So I reached out to Petco then to Vetco to figure out if I could get a refund for the falsely prescribed medication and was told that was not allowed and after 15 or so minutes of talking to the guy on the phone about what had happened and him telling me, despite them falsely prescribing medication I told them was potentially dangerous to my dog - I couldn’t get a refund and he couldn’t get me in contact with someone higher up to hear my story. It took 15 minutes for him to finally agree to email the higher ups regarding a refund for the heart guard which cost 85 dollars. Now I understand if I never communicated to the vet “hey my dog could be very sensitive to this drug” but I did communicate… and despite me telling them they still sent me home with a medication that could very much harm my dog. I almost never write negative reviews but, this was just so disheartening. I’m grateful I checked the box and was able to get the rest out before it caused any negative symptoms. My grandfather had an Australian Shepherd that died because of this malpractice and lack of knowledge from vets… please please please be careful before coming here if you have a shepherd dog that is sensitive to certain medications. I will update this review as things play out but as of late am very disappointed in vetco… specially considering Finn is a dog that has quite literally saved my life when I had seizures and kept me going. Thankfully due to me getting most of it out of him mouth he is okay but, if I gave it to him throughout the 6 months prescribed I don’t want to know what would have happened if he had the gene.
• HW

  Hannah Worsham

  Aug 28, 2023
  3.0
  I requested two times for the microchip number. They assured me it'd be on my summary. It was not.

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