Brand Certified
Banfield Pet Hospital
4.2(346 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
19175 Lyndon B Johnson Fwy, Mesquite, TX
75150, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(972) 270-0777
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Mesquite provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
346 reviews
5 stars
234
4 stars
41
3 stars
10
2 stars
11
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Some customers praised the knowledge and care provided by the veterinarians, while others reported issues with misdiagnoses and lack of communication regarding their pets' health.
Customer Service
Feedback highlighted significant issues with the front desk staff, including rudeness and poor communication, which negatively impacted customer experiences.
Appointment Issues
Numerous reviews mentioned scheduling problems, including canceled appointments and long wait times, leading to frustration among pet owners.
Cost Concerns
Several customers expressed dissatisfaction with the high costs of services and medications, feeling that they were being overcharged.
Mixed Experiences
While some customers had positive experiences with the care their pets received, others reported serious concerns about the quality of service and care.
- DRDane RenfroeFeb 10, 20264.0Made next day appointment. Got me in quick, no sitting around a waiting room. Vet was knowledgeable.
- GBGustavo BatallaDec 4, 20251.0Please be aware of this so called animal hospital I took my cat in today to have him checked and after a bunch of blood work and a radiologist abdomen package I was told that he had a blockage in one of his kidneys.. ask them how to treat it and told me to take him to another hospital since they don’t know what there doing .. I also ask them if they could give him some medicine for the pain after having him for 10 straight hours and they said it wasn’t appropriate to give him any but it was a good idea to give him a rabies shot? Long story short charge me over 700 dollars didn’t do anything to help and when I ask for medical records so i could take him to a real hospital they said they weren’t ready whatever that means..If you really care about you’re pet do not spend you’re time or money here or you will be very disappointed..
- BSBrenda SotomayorSep 16, 20255.0Dr. Gonzalez, Dr. Rogan and Dr. Chidi had been taking care of my dogs as we add them to our family always with love and compassion.. thanks from Camila, Max and Toby family 🐾❤️🩹
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Mesquite?
Banfield Pet Hospital in Mesquite is open Monday from 9:00 AM to 6:00 PM and Tuesday through Saturday from 9:00 AM to 7:00 PM. It is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive care services are available at Banfield Pet Hospital?
Preventive care treatments include vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, nutrition consults, and dental care. They automatically renew every 12 months and offer discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or app, or by calling their main phone number at +1 972-270-0777.
Can I access veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote pet care advice through Vet Chat on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments, drop-off appointments where you leave your pet and will be notified when ready, and virtual visits for Optimum Wellness Plan clients.
Is Banfield Pet Hospital welcoming to the LGBTQ community?
Yes, Banfield Pet Hospital is LGBTQ friendly and welcomes all customers.
What nearby pet stores can customers visit when coming to Banfield Pet Hospital?
Customers can visit nearby PetSmart for pet grooming and supplies, which is conveniently located close to Banfield Pet Hospital in Mesquite.
Are there shopping options near Banfield Pet Hospital in Mesquite?
Yes, nearby shopping options include Five Below, Pier 1 Imports, pOpshelf, dressbarn, Avenue, Ross Dress for Less, Michaels, JOANN Fabric and Craft Stores, and Kohl's, perfect for visiting before or after your pet's appointment.
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