Petco

4.2
560 reviews

About

Pet StorePet supply storePetco
Visit your Mckinney Pet Store located at 3550 W. University Dr Suite 100 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3550 W University Dr, Mckinney, TX
75071, United States

Hours

Reviews

4.2
556 reviews
5 stars
365
4 stars
85
3 stars
24
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Numerous customers reported poor grooming experiences, including injuries to pets and dissatisfaction with the quality of service.

Customer Service

While some reviews praised friendly and helpful staff, many others highlighted rude service and long wait times, particularly at checkout.

Pricing Concerns

Customers expressed frustration over rising grooming prices and unexpected charges, leading to dissatisfaction with perceived value.

Store Cleanliness

The store was frequently noted for being clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers appreciated the variety of products available, although some mentioned issues with stock levels and online order fulfillment.
  • SW
    Stephanie Weddle-Sullivan
    Jan 1, 2026
    5.0
    Staff is always kind and helpful. We love Petco.
  • AH
    Amanda House
    Dec 29, 2025
    5.0
    I love Petco. We've had our yorkipoo groomed there and in the oregon location for over 6 months. They do an excellent job, my only complaint is, they keep raising the price. Now it's around 85$ every time. He's worth it, but we bring him in alot.
  • LG
    Lionel Grant
    Dec 18, 2025
    3.0
    Service was fine. Beautiful betta fish. My issue is they sell an aquarium that has a filter but for that particular brand they don’t carry the replacement cartridges and you have to but a different filter and hope that filter has replacement cartridges in stock.
  • RR
    Roy
    Dec 12, 2025
    1.0
    Rude service. The doors were wide open at 0830 with no signs posted, and no staff in sight. When someone finally appeared, they said they were only open for grooming. Overall, very passive and inattentive service.
  • CM
    Curtis Mays
    Dec 2, 2025
    5.0
    Excellent Grooming for Bizquits and Pepper! ​I recently took my two pets, Bizquits and Pepper, to Petco for their grooming appointment, and I couldn't be happier with the outstanding service they received. ​From the moment we walked in, the entire grooming staff was incredibly friendly, professional, and took the time to understand exactly what we needed. They handled both Bizquits and Pepper with such obvious care and patience, making what can sometimes be a stressful experience completely smooth. ​They both came out looking and smelling absolutely fantastic! Pepper’s coat was perfectly trimmed and styled, and Bizquits, who can sometimes be a little nervous, was visibly relaxed and happy. ​This was easily the best grooming experience we’ve had. Thank you, Petco Grooming, for treating my furry family members so wonderfully and providing such high-quality results! We will definitely be back.

Frequently Asked Questions About Petco

Does the Petco Mckinney location have a vet hospital?

Yes, Petco Mckinney has a full-service vet hospital.

Does Petco Mckinney offer vaccinations?

Yes, Petco Mckinney provides vaccinations.