Brand Certified
Banfield Pet Hospital
3.7(111 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1751 N Central Expy, Mckinney, TX
75070, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(972) 548-2059
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - McKinney provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.7
111 reviews
5 stars
64
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8
3 stars
6
2 stars
5
1 star
28
- TTTFeb 5, 20261.0I am extremely disappointed with the service and customer service received here at the McKinney location. They are just trying to get over. I brought in my pet in December 2025 and provided a free exam voucher at the time. However, come to find out now in Feb 2026 when trying to get a prescription refill that because I declined the prescription shot on site the physician and office staff LIED in their report and said I declined all services. When I spoke with the office manager today Feb 5 2026 he was just short, didn’t care and telling me no nothing happen. The physician had my pet behind the counter for over 30 min while I waited in the store. If the doctor didn’t do an exam, what were you all doing with my pet for over 30min behind the counter, why did the receptionist say everything looked good and recommend two medications following the exam, why did she write a prescription for a medication they can only administer if she never saw the dog. Why isn’t there any record of what actually took place?
- CLCindy LeeJan 19, 20265.0I brought my senior cat in for her six month Comprehensive exam today as part of her wellness plan. Unfortunately, during her visit, we discovered that her heart disease had advanced to the point where there's nothing that could be done. Every single staff member at this location had so much compassion, respect, and genuine caring for me and my family. They recommended a treatment plan, but then when they discovered how large her mass had grown, and that nothing could be done, they stopped and did not do the extra unnecessary test so that I was not out any additional money. I highly recommend this Banfield location. Truly amazing care.
- SFStacy FieldsOct 25, 20251.0Booked an in-room appt for noon on the app. Was on time for my appt for a simple ear infection. Never saw a doctor, only a vet tech, who pulled him in the back and brought him out to me again for me to sit and wait on the front bench for 50 minutes while people walked by and he couldn’t settle. Their exam rooms were empty and I had to decline the ear wash 3 times to be heard because I have 3 bottles at home already
- DEDorothy EdwardsSep 17, 20255.0Banfield has always great with my dogs. They are very caring.
- KKKimberly KaySep 8, 20251.0I will never visit Banfield/Petsmart in McKinney again. We had to put a dog of ours to sleep, it was a very emotional/heartbreaking ordeal and the technician, Xsusui, made the experience traumatic. This woman has no business taking care of people's pets. I have filed a formal complaint with Banfield, the BBA, and the Texas State Veterinary Board.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
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