Banfield Pet Hospital® - McAllen North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Service has been phenomenal. Our fur baby has been seen there since we got her at 8 weeks.
CT
crystal thillmony
3 days ago
5.0
Took my dog in quickly and were very friendly. Gave me detailed information and recommendations.
JP
Jorge Perez
May 1, 2026
1.0
I called Banfield McAllen, but the front desk didn't have a bilingual staff member available. I was kept on hold for over 10 minutes and eventually hung up because no one ever answered. It is unbelievable that they don't have a bilingual assistant in McAllen, where 80% of the residents speak Spanish; it is a complete lack of professionalism.
LV
Laura Vazquez
Apr 24, 2026
5.0
I was very happy with my visit to Banfield Pet hospital this morning. There was a scheduling issue online where my pet was only supposed to be seen as a drop off when I had originally scheduled it online for an in-office visit. Felicia, the office manager, was very accommodating in making sure I was able to take Scout in promptly (after an hour drive getting to the location) and making sure he was able to see Dr. Cantu without any issues. She took the time to do scouts intake and also took the time to ask questions in detail to make sure Dr. Cantu had all the information necessary to do a proper exam on my senior dog. I would highly recommend Dr. Cantu and Felicia to anybody that is looking for excellent Pet Care for their furry loved ones.
JJ
Julie
Apr 22, 2026
1.0
I’ve literally been on hold for 20 minutes and counting to JUST SCHEDULE AN APPOINTMENT. Because apparently checking in people is THE ONLY THING those receptionists can do. They have an absolute sour attitude when told how long you’ve been on hold and guess what? They tell you they’re going to transfer you to another receptionist and continue to put you on hold 👏🏼 do they realize it takes like less than 2 minutes to create an appointment? I have never heard of such an employee who acts like it’s such an inconvenience to do their job
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in McAllen North offer?
They provide preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, microchipping, spay/neuter services, DNA testing, and end-of-life care.
What are the operating hours for Banfield Pet Hospital in McAllen North?
Open Monday 9 AM to 5 PM; Tuesday through Saturday 7 AM to 5 PM; closed Sundays and on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care?
No, but you can call during hospital hours for urgent care advice and referrals to emergency providers. Outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It's a preventive care plan covering annual exams, vaccines, early diagnostics, nutrition consultations, and dental care, with automatic yearly renewal unless paid in full.
How can I pay for an Optimum Wellness Plan?
Payments can be spread over 12 months via automatic withdrawal or credit card, or paid in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer In-room appointments where you stay with your pet, Drop-off appointments with phone updates, and Virtual Visits for Optimum Wellness Plan clients.
What are some nearby stores where I can shop before or after visiting Banfield Pet Hospital?
Nearby you can visit PetSmart for pet supplies, HomeGoods for home goods, and Ross Dress for Less for clothing and discounted items.
Are there dining options near Banfield Pet Hospital in McAllen North?
Yes, nearby restaurants include Nuri: Fusion Street Kitchen for barbecue, Double Dave's Pizza, El Porton Mexican Restaurant, and Buck's Pizza for Italian cuisine.
What nearby services can help me with my vision or health care while visiting Banfield?
America's Best Contacts & Eyeglasses is close by for eyewear, and South Texas Health System Clinics provide medical services in the area.
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