Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Mansfield provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
241 reviews
5 stars
184
4 stars
20
3 stars
7
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Care
Many customers praised the staff for their caring and compassionate treatment of pets, often highlighting the kindness shown during difficult times.
Staff Professionalism
While most reviews commend the staff's friendliness and professionalism, some customers reported negative experiences with specific staff members, indicating inconsistency in service.
Communication Issues
Several customers expressed frustration with poor communication, including difficulties in reaching staff and receiving timely responses regarding appointments and medication.
Quality of Care
Overall, many customers felt their pets received excellent care, although there were some serious concerns raised about specific treatments and the handling of medical issues.
Appointment Availability
Customers frequently mentioned long wait times and challenges in securing timely appointments, particularly for urgent needs.
- NANatalia AdornoOct 18, 20255.0Had an emergency today and they got me an appointment with no problem. They were so caring and I am so glad they showed my dog and I kindness , we really needed that today. Our appointment was so smooth, everything was fine and the vet and vet tech both took the time to speak to me & help me stay calm. I am so grateful.
- GSGretett SauraOct 4, 20255.0He estado aquí en varias ocasiones y siempre la atención es excelente. Mi perrita Chloe siento que está en buenas manos 🫶. Tienen un lugar pensado para niños también
- ARApril RangelAug 19, 20255.0Brand new mom to two pups and this place takes such good care of us. Staff shows so much love to my pups every time we visit.
- TWTacita “Mrz. Tee” WilliamsJul 8, 20255.0Great Pet hospital they take very good care of your pets.
- CMcindy mcreynoldsJul 5, 20255.0Our family has been using Banfield for years. I like their packages that help make complete pet care more easily affordable. The doctors and technicians are very knowledgeable and good with pets. Our son moved to New Mexico, and he transferred his dog's records and coverage plan to the Banfield office there.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive care services does Banfield Pet Hospital in Mansfield offer?
Banfield Pet Hospital in Mansfield provides preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not offer emergency care services. However, you can call during hospital hours for urgent care advice or referrals. Outside hospital hours, please contact your local emergency hospital.
Can I access veterinary care online with Banfield Pet Hospital?
Yes, Banfield clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews unless paid in full at enrollment and discounts apply for treatments not covered.
How can I pay for the Optimum Wellness Plan at Banfield?
You can spread payments across 12 months via automatic withdrawal from bank accounts or credit cards, or pay in full at enrollment.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments for pet care while you wait, and virtual visits for Optimum Wellness Plan clients.
What are the hours of operation for Banfield Pet Hospital in Mansfield?
Banfield is open Monday through Saturday from 7 AM to 6 PM, and Sunday from 9 AM to 5 PM. The hospital is closed on major holidays including Thanksgiving and Christmas.
Is Banfield Pet Hospital easily accessible for customers with disabilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes all customers, including the LGBTQ community.
What nearby places can I visit after my appointment at Banfield Pet Hospital?
After your visit, you can check out nearby places like McAlister's Deli for a meal, Academy Sports + Outdoors for sporting goods, or Broad Park Family Dentistry if you need dental services.
How can nearby businesses like Verizon or T.J. Maxx be useful when visiting Banfield Pet Hospital?
Nearby stores such as Verizon and T.J. Maxx provide convenient options for mobile phone services and shopping, allowing you to combine errands with your pet's veterinary visit.
Are there any fitness or health-related facilities close to Banfield Pet Hospital?
Yes, facilities like The Little Gym gymnastics center and Baylor Scott and White Outpatient Rehabilitation are nearby, offering opportunities for family fitness and rehabilitation.