Banfield Pet Hospital

4.4
245 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Mansfield provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
1701 E Broad St, Mansfield, TX
76063, United States

Hours

Reviews

4.4
244 reviews
5 stars
186
4 stars
20
3 stars
7
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness and attentiveness towards pets, highlighting a caring and compassionate approach.

Communication Issues

Several reviews mentioned poor communication, including difficulties in reaching staff and receiving timely responses regarding appointments and medication.

Mixed Experiences

While many customers had positive experiences, some reported dissatisfaction with specific veterinarians and the overall treatment process, indicating inconsistency in service quality.

Pricing Concerns

Customers expressed concerns about high prices and perceived upselling of services, with some feeling that the focus was more on profit than on pet care.
  • DD
    Deborah
    5 days ago
    2.0
    Well, first the receptio is was nice, but the vet was not. I won't go into details, bit I just didn't feel comfortable with her and it was very expensive. I won't go again.
  • CD
    candice deluna
    Dec 10, 2025
    5.0
    Dr. Carol and his whole team were incredibly kind and sweet to my very scared large dog. They took their time and didn’t force my dog to do anything, it was a very gentle approach and we still got what we needed.
  • NA
    Natalia Adorno
    Oct 18, 2025
    5.0
    Had an emergency today and they got me an appointment with no problem. They were so caring and I am so glad they showed my dog and I kindness , we really needed that today. Our appointment was so smooth, everything was fine and the vet and vet tech both took the time to speak to me & help me stay calm. I am so grateful.
  • GS
    Gretett Saura
    Oct 4, 2025
    5.0
    He estado aquí en varias ocasiones y siempre la atención es excelente. Mi perrita Chloe siento que está en buenas manos 🫶. Tienen un lugar pensado para niños también
  • AR
    April R
    Aug 19, 2025
    5.0
    Brand new mom to two pups and this place takes such good care of us. Staff shows so much love to my pups every time we visit.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.