Petco

4.1
1342 reviews

About

Pet StorePet supply store
Visit your Longview Pet Store located at 405 West Loop 281 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
405 W Loop 281, Longview, TX
75605, United States

Hours

Reviews

4.1
1,335 reviews
5 stars
743
4 stars
288
3 stars
153
2 stars
50
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff, particularly highlighting employees like Charlie and Melani for their exceptional service.

Grooming Issues

Several reviews expressed dissatisfaction with grooming services, citing poor execution and unprofessional behavior from groomers.

Animal Care Concerns

Customers reported issues with the care of live animals, including dirty tanks and dead fish, raising concerns about the overall health of the animals.

Store Condition

Feedback indicated that the store was often messy and poorly maintained, with some customers noting a need for better organization.

Pricing Complaints

Multiple reviews mentioned that prices were perceived as high, leading some customers to seek alternatives.
  • MC
    Mavis Carthage
    Nov 17, 2025
    5.0
    Charlie was a great help , he’s very knowledgeable. Hes is such a delight. I look for him each time I come in.
  • NS
    Nicole Sedlacek
    Nov 4, 2025
    2.0
    Had a male cashier who walked right past me, didnt ask if I needed help carrying the huge bag of dog food that was in my arms, and... I was in the dog food area for about 20 minutes trying to find a particular brand of dog food. No one asked me if I was finding everything alright.
  • CS
    Chasity Smith
    Nov 2, 2025
    5.0
    The best and most reasonable place to adopt cats. Super friendly staff too!
  • FH
    Fufu Hanan
    Oct 29, 2025
    5.0
    I had a wonderful experience at Petco thanks to one of the employees who went above and beyond to help me. Charlie was extremely knowledgeable, kind, and genuinely passionate about animals. It’s rare to come across such dedicated and caring service he truly deserves recognition!
  • MM
    Macy Mcfee
    Oct 17, 2025
    5.0
    Charlie and honestly most all the other employees are so helpful and knowledgeable. Every time I need help with anything aquatics related Charlie seems to know the answer to most of my questions! 10/10 person and employee (personally I think they all deserve a raise)

Frequently Asked Questions About Petco

Does the Petco Central Longview location have a vet hospital?

No, Petco Central Longview does not have a full-service vet hospital.

Does Petco Central Longview offer vaccinations?

Yes, Petco Central Longview provides vaccinations.