Petco

4.1
1355 reviews

About

Pet StorePet supply storePetco
Visit your Longview Pet Store located at 405 West Loop 281 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
405 W Loop 281, Longview, TX
75605, United States

Hours

Reviews

4.1
1,348 reviews
5 stars
747
4 stars
295
3 stars
154
2 stars
51
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and knowledge of staff like Charlie, others reported poor service and rudeness from employees.

Animal Care

Multiple reviews highlighted concerns about the care of live animals, including reports of dead fish and unkempt tanks.

Grooming Services

Grooming experiences were mixed, with some customers praising the service while others reported dissatisfaction with the results.

Store Condition

Customers noted that the store appeared old and poorly maintained, with cleanliness issues in various departments.

Product Availability

While many found the store stocked with necessary pet supplies, some customers expressed frustration over the lack of specific items and high prices.
  • SS
    Shelley
    Jan 3, 2026
    5.0
    Usually this is NOT THE CASE! However we had a young man by the name of charlie. He was an absolute delight! He was happy eager to assist very informative on auqutics! Hands down the best experience i have had in pet store! And I pet store ALOT. .. We have found thw team seems to be sad and lazy most of the timw acting as if u are a burden to them! Not on his case ! Clone that kid and give him a raise! Because we literally go elsewhere unless we have to go there due to the lack of care and help in that store ! Longview texas ! Ty charlie for your wonderful help!
  • DQ
    Dominick Q
    Jan 2, 2026
    5.0
    Its petco..
  • MM
    Mo Michelle
    Dec 31, 2025
    5.0
    I take my shiz tzu there for grooming. He is super difficult to groom. But Leisha manages it somehow! She's the only groomer I've found who can groom him. Highly recommend her!
  • DG
    Danna Golden
    Dec 18, 2025
    5.0
    We love Petco, their sales keep our babies going!!!
  • FL
    Farah Lilly
    Dec 15, 2025
    3.0
    I'm giving this 3 star because the manager is very sweet and was able to help me but here's my actual review I had a very disappointing experience with an employee named Charlie at Petco. During my visit, I was strongly encouraged to purchase a second leopard gecko and was told it would be fine to house them together in the same terrarium. As a reptile owner, I later learned that cohabiting leopard geckos is strongly discouraged due to stress, competition, and health risks. Unfortunately, following this advice led to serious consequences for my original leopard gecko, who developed metabolic bone disease. This situation could have been avoided with proper, responsible guidance from a staff member who should be knowledgeable about reptile care. I’m sharing this review to warn other customers—especially first-time reptile owners—to do their own research and not rely solely on in-store advice. Selling an animal should never come before the animal’s health and well-being

Frequently Asked Questions About Petco

Does the Petco Central Longview location have a vet hospital?

No, Petco Central Longview does not have a full-service vet hospital.

Does Petco Central Longview offer vaccinations?

Yes, Petco Central Longview provides vaccinations.