Petco

4.2
761 reviews

About

Pet StorePet supply store

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Petco
420 E FM 3040, Lewisville, TX
75067, United States

Hours

Reviews

4.2
755 reviews
5 stars
447
4 stars
154
3 stars
73
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or dismissive.

Grooming Quality

Grooming experiences varied significantly; some customers were very satisfied with the results, while others reported poor grooming quality and negative interactions with staff.

Product Availability

Customers noted issues with product availability, including expired items on shelves and being out of stock on popular items.

Vet Services

Veterinary services received positive feedback for care and professionalism, but some customers reported feeling judged or uncomfortable during their visits.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • JJ
    Joan
    Nov 17, 2025
    5.0
    I couldn't be happier with the dog grooming services I received from Sloan. She was kind, caring and professional and did an amazing job on my fur baby. My dog came home looking so cute with her new haircut and manicure and was a very happy girl, so I know she was well cared for and felt safe with Sloan grooming her. The entire experience was great and we will definitely be going back!
  • BA
    Beverly Arana
    Nov 12, 2025
    5.0
    I absolutely adore the vet staff!
  • NA
    Nibin Abraham
    Oct 31, 2025
    1.0
    Please train your employees with proper training of the product you sell there. My mom and sister was at these location trying to buy some female guppies and the staff was really rude and when they asked for the female guppies he was like I don’t know the sex of fishes just point at the fish and I will get it for you, because of the employees behavior they just walked out of the store.
  • SL
    Sabrina L
    Oct 21, 2025
    5.0
    I was a walk in for a nail trim. They were fast and friendly. My 🐶 was more relaxed there than PetSmart..
  • WB
    wes bock
    Oct 3, 2025
    5.0
    Josh is the man! He not only explained things to me but also saved me some money with a bucket deal. Best part he saved me from having to get a bucket. Good customer service! Last petco I went to employees didn't seem to care

Frequently Asked Questions About Petco

Where is Petco in Lewisville located?

Petco is located at 420 E FM 3040, Ste 680, Lewisville, TX 75067.

What are the operating hours for Petco in Lewisville?

Petco is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.