Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or dismissive.
Grooming Quality
Grooming experiences varied significantly; some customers were very satisfied with the results, while others reported poor grooming quality and negative interactions with staff.
Product Availability
Customers noted issues with product availability, including expired items on shelves and being out of stock on popular items.
Vet Services
Veterinary services received positive feedback for care and professionalism, but some customers reported feeling judged or uncomfortable during their visits.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
JJ
Joan
Nov 17, 2025
5.0
I couldn't be happier with the dog grooming services I received from Sloan. She was kind, caring and professional and did an amazing job on my fur baby. My dog came home looking so cute with her new haircut and manicure and was a very happy girl, so I know she was well cared for and felt safe with Sloan grooming her. The entire experience was great and we will definitely be going back!
BA
Beverly Arana
Nov 12, 2025
5.0
I absolutely adore the vet staff!
NA
Nibin Abraham
Oct 31, 2025
1.0
Please train your employees with proper training of the product you sell there. My mom and sister was at these location trying to buy some female guppies and the staff was really rude and when they asked for the female guppies he was like I don’t know the sex of fishes just point at the fish and I will get it for you, because of the employees behavior they just walked out of the store.
SL
Sabrina L
Oct 21, 2025
5.0
I was a walk in for a nail trim. They were fast and friendly. My 🐶 was more relaxed there than PetSmart..
WB
wes bock
Oct 3, 2025
5.0
Josh is the man! He not only explained things to me but also saved me some money with a bucket deal. Best part he saved me from having to get a bucket. Good customer service! Last petco I went to employees didn't seem to care
Petco is located at 420 E FM 3040, Ste 680, Lewisville, TX 75067.
What are the operating hours for Petco in Lewisville?
Petco is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What services does Petco in Lewisville offer?
Petco provides premium pet foods, expert training, vaccination services, and personalized care for pets.
Does Petco Lewisville offer pickup and delivery services?
Yes, Petco offers curbside pickup and same-day delivery to customers.
What payment methods are accepted at Petco in Lewisville?
Petco accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Is the Petco store in Lewisville accessible for people with disabilities?
Yes, the store has wheelchair-accessible entrances, parking, and restrooms.
What nearby veterinarian services are available near Petco Lewisville?
Vetco Total Care Animal Hospital is a nearby veterinarian where you can get additional pet medical services.
What dining options can I find near Petco in Lewisville?
Nearby restaurants include HoneyBaked Ham Company, Wing Snob, F and F Japanese Grill, Nothing Bundt Cakes, and Sonic Drive-In, great for grabbing a meal before or after your visit.
Are there retail stores near Petco Lewisville to explore?
Yes, stores such as Burkes Outlet, Bed Bath & Beyond, DSW Designer Shoe Warehouse, and Ulta Beauty are nearby for shopping.
How can I book veterinary services at Petco Lewisville?
You can book veterinary services online through Petco's reservation system for your convenience.