Brand Certified
Banfield Pet Hospital
4.1(177 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
2325 S. Stemmons Freeway, Lewisville, TX
75067, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(972) 315-5808
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lewisville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.1
177 reviews
5 stars
124
4 stars
9
3 stars
6
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, attentiveness, and compassion towards pets and their owners.
Service Quality
While some reviews highlighted exceptional care and quick service, others reported poor experiences with misdiagnoses and lack of communication.
Customer Service
Feedback varied significantly, with some customers appreciating the helpfulness of the front desk staff, while others reported rudeness and unprofessional behavior.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing structure, feeling that the wellness plans did not provide adequate value for the services rendered.
- HLHansen LiFeb 8, 20265.0Very grateful for squeezing us in for an unexpected tick removal.
- VCVeronica CanasOct 18, 20255.0Totally recommend them loved it super friendly extremely professionally Brooke and Astrid where amazing thank you so much for being my first time I loved it and glad I was able to bring turbo in.
- HNHolli NixonSep 7, 20255.0They took care of of my puppy i will be back
- SLSandra LogueMar 27, 20212.0I did not like not being able to go to the back with my dog to talk to the vet. And I felt that my concerns were not adequately addressed. The issue my dog has been having for months was not caused by fleas since he only got fleas a couple of weeks ago when we were visiting relatives. But the vet was determined that everything was related to the fleas and I think he might have spent 5 minutes with my dog if even that. And then prescribed a very expensive flea pill and did not offer any alternatives.
- WEWanda EngstromDec 31, 20205.0Love the service, friendly and caring techs. Dr. Joy is wonderful with my pets! But all the doctors are great! I highly recommend this Banfield!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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