Petco

4.1
308 reviews

About

Pet StorePet supply store
Visit your Leander Pet Store located at 1401 S Hwy Us 183 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1401 S Hwy US 183, Leander, TX
78641, United States

Hours

Reviews

4.1
302 reviews
5 stars
195
4 stars
47
3 stars
11
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable.

Grooming Issues

Several reviews highlighted significant problems with grooming services, including long wait times and unsatisfactory results.

Store Cleanliness

Customers generally noted that the store was clean and well-organized, although some mentioned instances of unclean conditions.

Product Availability

Customers appreciated the variety of products available, though some expressed disappointment over pricing discrepancies between in-store and online.

Customer Service

While many reviews praised customer service, there were notable complaints about unprofessional behavior and lack of assistance during busy times.
  • SA
    Selin Aydıncan
    2 days ago
    5.0
    I can find everything here, even my cat’s stick treats are sold here.🥳😘💕🥰
  • YM
    Yashira Merced
    3 days ago
    1.0
    The customer service in front is very bad. Charlie is her name, treating customers is not her passion. Why working in a job you do not like? Especially when you work in customer service. Please review and hire good quality employees.
  • ES
    Ellen S
    Nov 8, 2025
    5.0
    With four cats, I need a good variety of food at reasonable prices. I find this at Petco! The savings through their rewards helps a lot, as well. Also, they go through a fair amount of litter. Getting it delivered saves me time and having to lift the heavy bags into and back out of my car, and the automatic scheduling relieves me of having to remember to order it.
  • TJ
    Tobias Jones
    Nov 7, 2025
    1.0
    Petco is a terrible company known for treating their animals as disposable. Clearly, they have zero idea of what they’re doing. At this location, they are housing ball pythons together in small cages with only one hide. Ball pythons should NOT be housed together and one ball python needs at LEAST two hides. The more the better however. Prices are also incredibly low for the animals. Do not support Petci. If you need cat or dog supplies, go to Tomlinsons. If you want a reptile or something exotic, rescue or look into Zookeepers where they have much more knowledgeable employees.
  • AK
    ainsley kirkbride
    Nov 7, 2025
    1.0
    I bought like a 60 dollar pet carrier and the moment I opened the box the backpack zippers didn’t work right. I tried fixing them and everything and did everything I could to make them work. My animal is a service animal and now I’m unable to take her out without buying a new one. They are refusing to do anything about it. I called asking them to exchange it for a working one because I payed for an item that didn’t even work. I have a membership there and when I gave them my membership number they said it didn’t exist. I don’t have the recipet anymore and even thought I have the proof of purchase through my bank account they are refusing to help me. You would think if u spend that much money on something if it didn’t work the customer service should be able to help! This is ridiculous will not be buying from them again!

Frequently Asked Questions About Petco

Does the Petco Leander location have a vet hospital?

Yes, Petco Leander has a full-service vet hospital.

Does Petco Leander offer vaccinations?

Yes, Petco Leander provides vaccinations.