Business Details
About
Emergency Veterinarian ServiceAnimal HospitalVeterinarian
Emergency Animal Hospital of Crystal Falls provides emergency veterinary services for clients in and around Leander, TX.
Details
- Requires appointmentNot available
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Emergency Animal Hospital of Crystal Falls
1660 Raider Way, Leander, TX
78641, United States
Hours
Reviews
4.5
562 reviews
5 stars
472
4 stars
12
3 stars7
2 stars6
1 star
65
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and support during difficult times, highlighting their kindness and understanding.
Communication Issues
Several reviews mentioned poor communication regarding treatment plans and updates, leading to frustration among pet owners.
High Costs
Numerous customers expressed concerns about the high costs of services, with some feeling they were overcharged for treatments.
Mixed Staff Experiences
While many reviews praised the staff's professionalism, others reported rude or unhelpful interactions, indicating inconsistency in service quality.
Emergency Response
The clinic was noted for its quick response times and ability to handle emergencies effectively, although some customers experienced long wait times.
- SRSonia Rodriguez4 days ago1.0My very sick cat was transferred here by my GP vet for continued hospitalization and treatment, 2,500$ just for them to keep him on fluids and place a ng tube and not use it. He had not been eating since Saturday, and extremely lethargic. When I spoke to the vet, after his ultrasound I had told him to start the trickle feedings, but according to the technician that was caring for him when I picked him up they never started the feedings and just continued to offer regular food, which he has shown no interest in. HE HAS NOT HAD A MEAL SINCE SATURDAY, IT IS NOW THURSDAY. My GP Dr had also recommended a few things to be done while hospitalized (CRI) and it wasn’t done because they thought it wasn’t necessary, and according to one of their technicians “they didn’t want to step on my GP’s doctors toes” on how to treat my cat, who’s condition is now worse.
- NLNatasha Littlestar6 days ago5.0We had a doozy of a day last Monday. My friend was admitted to the hospital around the same time her beloved fur baby was hit by a car. I took her to the Emergency Animal Hospital of Crystal Falls, and they took amazing care of her. When we first brought her in, she looked as if she may not make it through the night. The doctors and staff took great care of her, and a week later we were able to take her home! The owner was selfless in this situation, making it where we could focus on her owners health, as they took great care of Skye. I recommend this amazing business. If I could give more that 5 stars, I would!
- RARicardo AndradeNov 15, 20255.0Best vet emergency around town.
- GPGary PNov 14, 20255.0Caring and knowledgeable staff. Clean facility with TV in the rooms. Zero complaints - don't want to HAVE to go back for emergency reason - but will be my first place if I have to.
- DMDerek MoranOct 22, 20255.0I can not say enough good things about the emergency animal clinic at crystal falls. Their care and support are unmatched. Twice now I have had to rush animals their for their last moments and the service provided has been amazing. I wish under better circumstances I was referring people to them but they have a hard job to do and really knock it out the park.
Frequently Asked Questions About Emergency Animal Hospital of Crystal Falls
Is your animal hospital really open 24/7?
Yes! Our emergency pet hospital is open all day, every day. That includes weekends and holidays. We always have a veterinarian on staff and are here to help you and your pet at any hour.
Do I need an appointment to bring in my pet?
No, you do not need an appointment. Our animal emergency hospital is open 24/7 for walk-in patients.
What veterinary services do you offer?
We offer a range of services to treat all animal emergencies. We always have a veterinarian on-site, and our practice has a state-of-the-art surgery center. We offer diagnostic testing, x-rays, ultrasounds, and more. To learn more about our animal emergency clinic, give us a call today!
What types of animals do you treat?
We provide medical care and emergency services for all kinds of pets, including dogs, cats, small mammals, birds, reptiles, and more. While our vets are not exotic certified, we have years of emergency animal experience for animals of all types. When you're looking for dependable animal urgent care, we're the team to call.
What should I do if my pet needs emergency care?
If your pet needs emergency care, please come see us or call us immediately to let us know the situation. We will provide you with care at our animal emergency clinic or instructions over the phone on how to bring your pet to the hospital for treatment.
Do I need to call ahead to bring my pet in for emergency treatment?
No you do not need to call in advance, but we are happy to answer any questions over the phone. If you are concerned for your pet's health, we always recommend bringing them in to be looked at by one of our amazing veterinarians.
What payment options do you accept?
We accept cash, check, all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer financing through Scratch and CareCredit. For any other questions about our animal emergency clinic, give us a call today.
Can you perform animal surgery on site?
Yes! We are one of the only 24-hour emergency animal hospitals with a fully equipped, state-of-the-art surgery center. If you pet needs urgent care from a full-service hospital, we're open 24/7/365.
Are you staffed for overnight care if my pet requires long-term treatment?
Yes! We are staffed 24 hours a day and ALWAYS have a veterinarian on-site. If we need to keep your pet in our hospital for treatment, we ensure they are constantly monitored and taken care of.
Is it easy to get to your hospital and is there parking available?
We are very conveniently located just off #. Crystal Falls Parkway across from Rouse High School. There is plenty of free parking available. If you need help upon arrival, just call our front desk and we can send someone out to your car.
Is the Emergency Animal Hospital of Crystal Falls open every day and night?
Yes, the hospital is open 24 hours a day, 7 days a week, all year round, including weekends and holidays.
Do I need to make an appointment before bringing my pet to the hospital?
No appointment is necessary. The emergency hospital accepts walk-in patients at any time.
What kind of veterinary services can I expect at Emergency Animal Hospital of Crystal Falls?
They provide emergency veterinary care, including surgery, diagnostic testing, x-rays, and ultrasounds, with a fully equipped state-of-the-art surgery center.
Which types of animals does the hospital treat?
The hospital treats a variety of pets such as dogs, cats, small mammals, birds, reptiles, and more, though they are not exotic certified.
What should I do if my pet requires emergency care?
You can bring your pet directly to the hospital or call them immediately for guidance on urgent care instructions or treatment.
What payment methods are accepted at the hospital?
They accept cash, checks, all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and offer financing through Scratch and CareCredit.
Is overnight care provided if my pet needs to stay at the hospital?
Yes, the hospital is staffed 24/7 with veterinarians on-site to monitor and care for pets requiring long-term treatment.
Where is the Emergency Animal Hospital of Crystal Falls located, and is parking available?
It is located at 1660 Raider Way, Leander, TX 78641, just off Crystal Falls Parkway across from Rouse High School, with plenty of free parking available.
How can nearby places such as Good Earth Farm School and ACES ABA benefit families visiting the Emergency Animal Hospital?
Families visiting the hospital can also access nearby services like Good Earth Farm School for preschool and ACES ABA for autism therapy, making it convenient to manage multiple needs in one area.
Are there nearby dining options close to the hospital if I need to wait during my pet's treatment?
Yes, nearby restaurants like Curry Fusion and Wendy's offer diverse dining options for visitors who may need a meal or snack during their visit.
Can I get real estate or professional services near the Emergency Animal Hospital of Crystal Falls?
Several real estate agents and professional services such as Living in CenTex, Kristin Lancaster, and John V. Arleth are nearby, which may be helpful for those relocating or seeking local support.